Job description

Job ID 14214
Location UW Eau Claire
Full/Part Time Full-Time
Regular/Temporary Regular


University Centers
Assistant Director

Event Services, Camps & Conferences

POSITION: A full-time, professional academic staff position is available in University Centers beginning June 30, 2018. The working title for this assignment is Assistant Director for Event Services, Camps & Conferences with an official title in the Student Union Assistant Director title series. This is a renewable assignment, contingent on performance and funding. The salary will be commensurate with experience and qualifications.

MINIMUM QUALIFICATIONS: A bachelor’s degree from a regionally accredited institution is required. Also required are excellent written and oral communication skills; ability to meet deadlines and work under pressure; ability to create and maintain a program budget; and a minimum of three years of full-time experience in a professional position in the conference planning and/or event production arena or equivalent.

PREFERRED QUALIFICATIONS: A Master of Art, Master of Fine Arts, or a Master’s degree in Theatre, Production Design/Management, Recording, or related field. In addition, the following knowledge, skills and abilities are highly desirable:

  • Higher education management experience
  • History of supporting and promoting equity, diversity and inclusivity
  • Demonstrated ability to develop and execute a comprehensive business plan
  • Demonstrated effective interpersonal skills
  • Demonstrated ability to lead teams and facilitate work groups
  • Experience in fiscal management
  • Outstanding organizational skills
  • Experience in marketing
  • Demonstrated ability to manage large-scale complex events
  • Demonstrated ability to consistently deliver excellent customer service
  • Familiarity with social media and other emerging technology



Reporting to the Director of University Centers; the Assistant Director for Event Services, Camps & Conferences is responsible for the oversight, administrative direction and development of large and small-scale events and services provided to both on and off campus constituents. The Assistant Director will strategically plan and set department goals to generate business with internal and external community partners. Areas within scope include Davies Center, Schofield Auditorium, Zorn Arena, and other venues on and off campus.

The Assistant Director provides leadership and supervises staff and students who are responsible for daily operations, technical support and customer service while hosting events, providing services and building strong partnerships with key stakeholders both on and off campus for revenue generation. The scope of responsibility includes budget development and fiscal oversight, flow of operations, scheduling, ensuring service excellence and reviewing, enforcing and assisting in writing policy. The person in this position must also have an excellent working knowledge of contracts, memos of understanding, current and emerging technological needs, and equipment inventory.

The Assistant Director will oversee the branding and marketing of Event Services, Camps & Conferences in tandem with the Integrated Marketing team. This includes conceptualizing, developing and continually updating appropriate external and internal marketing.

Principal Functions and Duties

  • Responsible for upholding University mission, vision and values through dedicated job performance, service excellence, with a commitment to holistic student development.
  • Create and maintain an inclusive environment free of bias while leading and communicating in ways that champion equity, diversity and inclusivity and meet the needs of an active and diverse student body and campus.

  • Lead and supervise a team of professional staff and students while supporting professional development and promoting collaborative work environments.
  • Collaborate, develop and be proactive in building strong relationships across campus and in the community with areas such as Activities, Involvement & Leadership, Athletics, Blugold Catering, Chancellor’s Office, Housing, Integrated Marketing and Communication, Learning and Technology Systems, Recreation & Sports Facilities, and the UWEC Foundation as well as many Eau Claire regional partners.
  • Spearhead strategic planning and departmental goal-setting in order to expand business and grow revenue to attract and retain new and returning groups to campus for both internal and external community partners.
  • Uphold University Centers student-centered philosophy by ensuring all student employees within scope of responsibilities are provided a high impact practice experience.
  • Ensure effective training/instructional sessions are conducted for total understanding and execution of events as well as from a risk management perspective.
  • Provide guidance and serve as the liaison for academic departments, administrative offices, student organizations, community groups, and other clients for their event needs.

  • Scope of Work
  • Implement and promote a one-stop-shop Event Services, Camps & Conferences model.
  • Oversee the flow of operations and smooth event processes are in place. Frequent assessment and streamline efficiencies when necessary.
  • Develop and oversee the financial stewardship of Event Services and Camps & Conferences funds, including annual review of pricing for event spaces and equipment rentals.
  • Develop, implement and evaluate policies, procedures and guidelines for Event Services, Camps, and Conferences relating to the use of facilities, ensuring safe work conditions and practices for staff and customers in compliance with all unit/campus/system/state and national guidelines, rules and regulations.
  • Progressive knowledge of technical equipment needed for a variety of high level events.
  • Understand negotiating vendor contracts, technical riders and memos of understanding.

  • Marketing
  • Create, conceptualize, develop and continually update appropriate external and internal marketing materials in order to brand and market Event Services, Camps & Conferences in tandem with the Integrated Marketing team. Deliverables include web, social media, digital and print deliverables and trainings that inform our audiences and customers of event service capabilities.

  • Other duties as assigned
  • Participate on University and unit committees and programs as assigned.
  • Serve as the campus Event Coordinator for major University functions and events including but not limited to Commencement, Viennese Ball, Jazz Fest, etc.
  • Evenings and weekends as necessary.

  • THE UNIT: The University Centers unit consists of 25 FTE permanent staff members and approximately 100 student staff members, and is responsible for oversight of the student center, a number of meeting and event venues, and onsite auxiliary services including a bookstore, a bank, and the campus food service.

    UNIVERSITY and EAU CLAIRE COMMUNITY: UW-Eau Claire, an institution of approximately 10,500 students and 1,100 faculty and staff, is consistently recognized as a top comprehensive university in the Midwest and is widely known as a leader in faculty-undergraduate research and study abroad opportunities. We strive for excellence in liberal education and select graduate and professional programs through commitment to teaching and learning and dedication to our core values of diversity, sustainability, leadership, and innovation.

    The City of Eau Claire, situated at the confluence of the Chippewa and Eau Claire rivers, is at the center of a metropolitan area of approximately 100,000 people located 90 miles east of Minneapolis/St. Paul. The area features beautiful parks and trails, strong public schools, a vibrant arts scene and local food culture, and abundant recreational opportunities.

    APPLICATION PROCEDURE: Applications are submitted electronically. Please
    follow instructions found on the following UW-Eau Claire Web site: You must create an account and login before you can apply. If you have not yet registered, click on the "Click here to Register" link to begin the registration process. If you are already a registered user, input your "User Name" and "Password" and select "Login." Click the link to the Assistant Director for Event Services, Camps & Conferences position (Job #14214) and then click the "Apply Now" button to submit your application electronically. Your application will not be considered complete until all required documents are attached and all required fields are completed. Please be sure you have included the following four attachments in PDF format:
  • Letter of application
  • Curriculum vitae
  • Unofficial transcript
  • Names and contact information for three professional references.

  • Please direct requests for additional information to:

    Jenni Sterling: [email protected] or 715.836.5904

    To ensure consideration, completed applications must be received by Tuesday, May 1, 2018. However, screening may continue until position is filled. The university reserves the right to contact additional references with notice given to the candidates at an appropriate time in the process. A criminal background check is required prior to employment.

    The UW-Eau Claire Police Department is dedicated to maintaining a safe and secure environment for learning and working. Although crime at the University of Wisconsin-Eau Claire is limited, the University Police want students, faculty and staff to be aware of crime on campus and the area surrounding the campus. The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal law that requires colleges and universities to disclose annual information about campus crime. Visit the Campus Security and Fire Report ( Also visit our Campus Security Authority policy (

    UW-Eau Claire is an AA/EEO/Veterans/Disability employer

    dedicated to enhancing diversity, equity, and inclusion.





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Job No:
Posted: 4/10/2018
Application Due: 5/9/2018
Work Type: