MBA Admissions Specialist
Position Number: 00104599
Primary Function of Organization Unit: The Poole College of Management offers undergraduate degrees in accounting, business administration, and economics. At the graduate level, the College offers the Master of Business Administration, the Master of Accounting, and the Global Luxury Management program, along with masters and Ph.D. degrees in economics. The high-value, top-ranked NC State Jenkins MBA programs deliver hands-on learning that anticipates the demands of today's global marketplace, teaming up with industry leaders to immerse students in real-world projects that combine nimble thinking with innovative solutions. NC State offers the MBA full-time, part-time (evening) and online and currently enrolls about 600 students. The Administrative Support Specialist will process applications for the evening and online MBA program, work with our Technology Support Technician on Salesforce and Hubspot initiatives, and will work on special projects for the MBA program. This position reports to the Director of Admissions for the Jenkins MBA Program. The MBA program office in the College of Management administers all aspects of the full-time, part-time and online MBA programs. These aspects include marketing and recruiting, admissions, academic services and advising, student services, career services and alumni activities. The MBA program has 450 students (100 full-time, 300 part-time and 100 online students).
Essential Job Duties: Recruitment / Admissions Administration * Enter new prospects in CRM - Salesforce * Works with CRM Program Manager on Salesforce tasks (creating reports, creating campaigns, etc.) * Maintain application spreadsheet/data entry. * Track and organize all incoming application materials utilizing Apply Yourself (AY) and NextGen, and Slate. * Compile application materials and create applicant files for review. * Process admissions or denial using the online DGP decision recommendation form * Administer event management systems (Evite, Eventbrite). * Backup for CRM Program Manager (must perform work in Salesforce and complete necessary training and seminars. Employer / Student Relations * Backup for MBA Office Assistant (respond to walk-ins, phone inquiries, and emails from prospective and current students; forwards to appropriate staff when necessary) when MBA Office Assistant is absent.
Department Required Skills: Strong communication, interpersonal, and organizational skills required. Microsoft Office capability.
Preferred Experience, Skills, Training/Education: Bachelor's degree Experience with SIS, Next Gen, AY, Hubspot, Salesforce, Bronto or comparable systems
Necessary Licenses and Certifications: n/a
AA/EOE: NC State University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity, age, sexual orientation, genetic information, status as an individual with a disability, or status as a protected veteran.
Individuals with disabilities requiring disability-related accommodations in the application and interview process, please call 919-515-3148. Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. If highest degree is from an institution outside of the U.S., final candidates are required to have their degree verified at "www.wes.org":http//wes.org. Degree must be obtained prior to start date.
NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.