Retention Specialist - Basic Skills (Temporary)

Location
San Mateo
Posted
Apr 09, 2018
Institution Type
Community College


Retention Specialist - Basic Skills (Temporary)

San Mateo County Community College District


Posting Number: 2014581S

Department: Academic Support & Learning Technologies CAÑ (DEPT)

Location: Cañada College

Position Number: TBD

Percentage of Full Time: 100%

Months per Year: other

Salary Range: $22.38 per hour - $28.61 per hour

Position Type: Staff & Admin

General Statement:

San Mateo County Community College District provides students with a rich and dynamic learning community that embraces differences, emphasizing collaboration and engaging students in and out of the classroom, encouraging them to realize their goals, and to become global citizens and socially responsible leaders.

The Retention Specialist performs paraprofessional work that involves outreach and the retention of students in specific programs designed to foster student success. Under direction, the employee performs a variety of preparatory work and planning and develops strategies to support and enhance student completion and success. Public contact is extensive and primarily includes students, faculty and staff, but can also include vendors and staff in other educational institutions and agencies, for the purpose of exchanging subject matter and procedural information. A high degree of independent judgment and creativity are required to resolve a wide variety of minor and occasional major problems that may arise. Consequences of errors in judgment can be moderately costly in public relations and employee time; however, supervisory controls are available to limit the risk of serious error. A Retention Specialist can perform a wide variety of duties within the scope of the classification. A Retention Specialist can direct the work of student assistants, clerical staff, and instructional aides, as assigned.

The ideal candidate will share the College's commitment to educating a racially and socioeconomically diverse student population. The College, which was designated as a Hispanic Serving Institution in approximately 2000, is part of the San Mateo County Community College District, which currently enrolls approximately 23,000 students, the majority of whom are from minoritized populations. Of the students at the College, 3.0% are African-American, 0.1% are American Indian, 11.1% are Asian, 3.7% are Filipino, 36.8% are Latinx, 1.4% are Pacific Islander, 25.8% are White, and 15.1% are Multi-Ethnic. The successful candidate will be an equity-minded individual who is ready to collaborate with staff, faculty and administrators who are committed to closing equity gaps. The District's “Students First” Strategic Plan is focused on “Student Success, Equity and Social Justice.” (See: https://www.smccd.edu/strategicplanning/SMCCCD%20Strategic%20Plan%20Brochure.pdf).

Minimum Qualifications:

• A combination of education and experience equivalent to a Bachelor’s degree from an accredited institution
• Successful work experience of increasing responsibility that has included event planning, assessment, and evaluation
• Demonstrated cultural competence, sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds of community college students, faculty, and staff
• Demonstrated oral and written communication skills, including public speaking
• Experience with the use of a variety of computer software to compose and prepare correspondence, forms, reports, presentations, and other written materials
• Experience with research and compiling data for, formatting, and preparing statistical, financial and other reports
• Skill in setting up and maintaining online and manual files

Knowledge, Skills, and Abilities:

1. Skill in working with diverse adult learning styles
2. Skill in multitasking and workload prioritizing under deadline pressure, using independent judgment for decision-making
3. Skill in use of the Microsoft Office Suite and web-based content management systems to compose and prepare a variety of correspondence, reports, publicity and other materials
4. Skill in respectful, tactful and sensitive interaction with people who are diverse in their academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds
5. Skill in oral communication, including public speaking
6. Skill in written communication
7. Skill in organizing data, setting up, tracking and maintaining data in electronic and manual files
8. Skill in directing the work of others
9. Skill in performing research in a designated subject matter area
10. Skill in designing lesson plans using original research, subject-matter knowledge and materials

Preferred Qualifications:

Benefits: Due to the temporary nature of this position, benefits are not included.

First Review Date: 04/20/2018

Open Until Filled: Yes

To apply, visit: https://jobs.smccd.edu/

The San Mateo County Community College District is an Equal Opportunity Employer that seeks to employ individuals who represent the rich diversity of cultures, language groups, and abilities of its surrounding communities.




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