Director of Technology Operations
Antelope Valley College
Director of Technology Operations
Salary: Range 38, $8,600.08mo. + benefits
Deadline: May 7, 2018
Under the general direction of the Executive Director of Information Technology Services, the Director of Technology Operations functions deputy to Executive Director and manages day-to-day operational activities of the department. These areas include; systems and infrastructure, telecommunications, and general supervision of the Manager of Instructional Support Services who has oversight of help desk, academic computing including design, desktop hardware/software maintenance, computer classroom/labs, and the Instructional Multimedia Center.
• Actively collaborates with peers to ensure appropriate application of services to support Enterprise Applications and Planning Office
• Manages, directs, supervises and evaluates the staff, effectively integrating part-time, student and support personnel.
• Communicates, collaborates and cooperates with faculty, support staff, administration and students to plan, develop, and support the information technology functions of the college.
• Approves purchases of computer hardware and software, and related technology in order to ensure lower costs, quality of merchandise and uniformity of equipment.
• Assists departments in addressing functional needs, purchasing equipment, networking/integration, providing appropriate hardware and software upgrades, managing installation, storage and data integrity.
• Directs staff in assisting faculty, support staff, and administration in evaluating emerging technologies, maintaining technology literacy and creative application of technology resources.
• Makes recommendations for administrative computing, telecommunications and instructional computing personnel needs and, as appropriate, participates in the hiring process.
• Facilitates the academic computing function of the college by supporting, distance learning and other media resources.
• Develops, recommends, maintains and documentation on policies, procedures and security strategies, audits their effective use, and monitors compliance.
• Plans and manages the telecommunications services of the college (maintains telecommunication lines and phones; manages and maintains long distance services).
• Oversees the information technology help desk function for consolidated helpdesk services, standard desktops, applications, printing, and telco/voice mail.
• Maintains, improves and reports on the college technology resources inventory.
• Oversees and participates in software and hardware upgrades.
• Collaborates with Executive Director, Peers, and participatory governance groups to establish campus-wide software and hardware standards for procurement and support.
• Performs other managerial duties as assigned.
EDUCATION AND EXPERIENCE:
• Any combination equivalent to: Bachelor’s degree in information systems, computer science, management information systems, computer engineering or a related field. Four years of recent, full-time experience in any combination of systems analysis, information systems design, information systems development, network design or administration or computer applications training; including three years recent experience in a management or supervisory capacity.
• Specific experience with current technology related to institutions of higher education is highly desirable.
• Sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability and ethnic backgrounds of community college students.
• Experience in an educational environment.
• Best practices, applications, techniques and methods of information technology management.
• Principles of employee evaluation, staff development, employee relations, and concepts of progressive discipline
• Principles and techniques of budgeting, budget reporting and financial management
• Knowledge of accessible technologies, including requirements of ADA Sections 504 & 508 and WCAG 2.0 AA.
• Modern office procedures and equipment
• Work well in a collaborative environment.
• Communicate effectively, both verbally and in writing.
• Demonstrate a commitment to the philosophy of the community college.
• Current knowledge of major hardware platforms, operating systems, and networking standards
• Management of complex network services architecture, infrastructure and networking security, telecommunications, maintenance, operation and/or programming within a multi-site enterprise.
For a complete listing and details of all open positions and how to apply, select the HR & Employment link on the AVC Web site at www.avc.edu or contact the Human Resources Office at (661) 722-6311; Voice/Relay, (661) 722-6300 x. 6360, 3041 West Avenue K, Lancaster, CA 93536.