Director of Technology Operations

Job description

Antelope Valley College


Director of Technology Operations

Salary:  Range 38, $8,600.08mo. + benefits

Deadline: May 7, 2018



Under the general direction of the Executive Director of Information Technology Services, the Director of Technology Operations functions deputy to Executive Director and manages day-to-day operational activities of the department. These areas include; systems and infrastructure, telecommunications, and general supervision of the Manager of Instructional Support Services who has oversight of help desk, academic computing including design, desktop hardware/software maintenance, computer classroom/labs, and the Instructional Multimedia Center.



• Actively collaborates with peers to ensure appropriate application of services to support Enterprise Applications and Planning Office

• Manages, directs, supervises and evaluates the staff, effectively integrating part-time, student and support personnel.

• Communicates, collaborates and cooperates with faculty, support staff, administration and students to plan, develop, and support the information technology functions of the college.

• Approves purchases of computer hardware and software, and related technology in order to ensure lower costs, quality of merchandise and uniformity of equipment.

• Assists departments in addressing functional needs, purchasing equipment, networking/integration, providing appropriate hardware and software upgrades, managing installation, storage and data integrity.

• Directs staff in assisting faculty, support staff, and administration in evaluating emerging technologies, maintaining technology literacy and creative application of technology resources.

• Makes recommendations for administrative computing, telecommunications and instructional computing personnel needs and, as appropriate, participates in the hiring process.

• Facilitates the academic computing function of the college by supporting, distance learning and other media resources.

• Develops, recommends, maintains and documentation on policies, procedures and security strategies, audits their effective use, and monitors compliance.

• Plans and manages the telecommunications services of the college (maintains telecommunication lines and phones; manages and maintains long distance services).

• Oversees the information technology help desk function for consolidated helpdesk services, standard desktops, applications, printing, and telco/voice mail.

• Maintains, improves and reports on the college technology resources inventory.

• Oversees and participates in software and hardware upgrades.

• Collaborates with Executive Director, Peers, and participatory governance groups to establish campus-wide software and hardware standards for procurement and support.

• Performs other managerial duties as assigned.



• Any combination equivalent to: Bachelor’s degree in information systems, computer science, management information systems, computer engineering or a related field. Four years of recent, full-time experience in any combination of systems analysis, information systems design, information systems development, network design or administration or computer applications training; including three years recent experience in a management or supervisory capacity.

• Specific experience with current technology related to institutions of higher education is highly desirable.

• Sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability and ethnic backgrounds of community college students.



• Experience in an educational environment. 



• Best practices, applications, techniques and methods of information technology management.

• Principles of employee evaluation, staff development, employee relations, and concepts of progressive discipline

• Principles and techniques of budgeting, budget reporting and financial management

• Knowledge of accessible technologies, including requirements of ADA Sections 504 & 508 and WCAG 2.0 AA.

• Modern office procedures and equipment



• Work well in a collaborative environment.

• Communicate effectively, both verbally and in writing.

• Demonstrate a commitment to the philosophy of the community college.

• Current knowledge of major hardware platforms, operating systems, and networking standards

• Management of complex network services architecture, infrastructure and networking security, telecommunications, maintenance, operation and/or programming within a multi-site enterprise.



For a complete listing and details of all open positions and how to apply, select the HR & Employment link on the AVC Web site at or contact the Human Resources Office at (661) 722-6311; Voice/Relay, (661) 722-6300 x. 6360, 3041 West Avenue K, Lancaster, CA 93536.




Diversity Profile: University



View more

Learn more on Inside Higher Ed's College Page for University

Arrow pointing right
Job No:
Posted: 4/9/2018
Application Due: 5/7/2018
Work Type:
Salary: $8,600.08mo. + benefits