First Year Advisor
Cleveland State University
First Year Advisor
Position Description: Provides comprehensive advising and student services support for freshman students, with a focus on services that promote student success and retention. Utilizes outreach strategies, including social media, to enhance advisor/student communications, motivation and community building. Monitors student academic progress and implements intrusive advising techniques and intervention/referral strategies that promote student growth and success. Assists in creating and developing advising workshops, presentations and a procedures manual. Provides strong, effective advising and support services for undergraduate students assigned to the Exploratory Advising Office, primarily provisionally admitted students and students with undecided majors or academic programs. Interacts professionally with all internal and external customers using strong interpersonal skills.
Minimum Qualifications: Master's degree and experience in academic advising or working in higher education student services (admissions, financial aid), OR a bachelor's degree and two years experience in higher education academic support services (e.g. advising, peer mentoring, tutoring), student programming, or student services. Strong customer service orientation and organizational skills.. Excellent interpersonal, written and verbal communication skills. Ability to work independently and as a team member. Experience working with integrated software systems as an end user. Knowledge and experience in social media network communications. Ability to work effectively with a diverse student population. PC proficiency, including database and spreadsheet applications. Ability to work evenings and weekends as assigned.
Preferred Qualifications: Three years experience in academic support, student services, or student programming in higher education.
Application Information: Applications will be exclusively accepted online at https://hrjobs.csuohio.edu/postings/8854. Mailed or emailed application materials will not be accepted. Application Deadline April 13, 2018. Review Begins April 16, 2018.
Offer of employment is contingent on satisfactory completion of the University's verification of credentials and other information required by law and/or University policies or practices, including but not limited to a criminal background check.
It is the policy of Cleveland State University to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity and/or expression, national origin, age, protected veteran or disabled status, or genetic information.