Customer Relationship Management (CRM) System Administrator

Location
Fort Collins, Colorado
Posted
Apr 09, 2018
Institution Type
Four-Year Institution

The CRM (Customer Relationship Management) System Administrator supports the CSU Online mission to assist prospective and current students in achieving their academic goals through improvement of the Salesforce CRM and marketing automation systems. A member of the Information Technology team, this position works in coordination with the Student Success and Engagement team and the Marketing and Communications team to meet organizational goals.

Success in this position is focused on, but not limited to, supporting the organization’s use of Salesforce Sales Cloud, Marketing Cloud, Service Cloud, and related software systems. Key activities include partnering with designated leaders and unit liaisons to understand processes and needs, define solutions, and work in a hands-on technical role to achieve the desired solution. This position will also collaborate to identify opportunities for innovation and growth, and implement appropriate functionality and technical solutions, which may include software add-ons.

Salary: $75,000 to $90,000, depending on experience.

To learn more about the position and review the qualifications visit: http://jobs.colostate.edu/postings/53933

For full consideration, please submit a complete application by 11:59 p.m. (Mountain Time) on Sunday, April 22nd, 2018.

CSU is an EO/EA/AA employer and conducts background checks on all final candidates

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