Provide fundamental network infrastructure administrative duties and maintain network security. Perform preventive maintenance on multiple computer platform environments. Provide support and assist network technicians. Configure, maintain, and secure the College’s wireless network. Manage SAN/NAS drive assignments and mapping. Administrators must provide 24/7 coverage for the college’s systems.
• Install, maintain, upgrade, and troubleshoot routers, gateways, firewalls, and other networking infrastructure for local area and wide area networks (LAN/WAN), including Internet connectivity. • Train and provide troubleshooting procedures to helpdesk personnel for first-line network issues. • Perform day-to-day administration of the college network infrastructure. • Provide technical administration of Aruba wireless devices, wireless controller, and ClearPass system. • Provide technical administration of user access and security utilizing Windows Active Directory, LADAP, and Radius • Participation in 24×7 on-call support is required. • Provide technical support to faculty and staff as needed. • Provide support of Infrastructure & Client on campus wide infrastructure related projects such as building remodels, new construction and campus infrastructure expansion projects. • Monitor and troubleshoot network performance and security issues. • Reviews, communicates and takes action on security notifications, either from internal or external sources. • Makes recommendations for upgrades in order to support new technology or user requests. • Provides helpdesk support responding to escalated user-submitted tickets.