Web and Digital Communications Specialist

Job description

Amherst College invites applications for the Web and Digital Communications Specialist position. Amherst College has profoundly transformed its student body in terms of socioeconomic status, ethnicity, and nationality, among other areas. Today, nearly one-quarter of Amherst's students are Pell Grant recipients; 45 percent of our studentsidentify as domestic students of color. Our expectation is that the successful candidate will excel at working in a community that is broadly diverse with regard to race, ethnicity, socioeconomic status, gender, nationality, sexual orientation, and religion.

The Web & Digital Communications Specialist directly supports the College's digital communications efforts, focusing on the overall appearance, production, and maintenance of the College's digital presence. While the Web & Digital Communications Specialist's primary responsibility is to the College's website, there are additional responsibilities related to social media graphics, HTML email templates, and digital signs. Reporting to the Director of Web Design & Communication Services, the Specialist interacts with colleagues across campus regarding content, technical issues, and general digital communications strategies for outreach to current students, faculty and staff, prospective students, their parents, and the Amherst alumni community.

Takes appropriate actions to support a diverse workforce and participates in the College's efforts to create a respectful, inclusive, and welcoming work environment.

Key Responsibilities

Web Content

  • Assist staff and faculty in managing department, center and program websites
  • Improve and maintain the quality of web content across amherst.edu
  • Produce web pages for large events, including Commencement and other annual events
  • Maintain and develop online web-editing tutorials for campus web editors
  • Develop web sites for specialized, cross-departmental initiatives, and other development as needed
  • Daily operational responsibility for planning and developing web content/visuals and serves as a liaison between the College's Communications team and individuals across campus who have responsibility for departmental web pages.

Digital Communications
  • Make recommendations for best practices for user experience, usability, SEO, navigation, information architecture, and accessibility
  • Participate in website related presentations and CMS training sessions
  • Assist with implementation of the College's Visual Identity system
  • Gather and interpret web analytics
  • Develop and deploy content to digital signs


  • Bachelor's degree; in lieu of degree, 5 years of digital communications experience, two years of experience using a CMS to manage content in a complex, multifaceted website
  • Two years of experience using a CMS to manage content in a complex, multifaceted website
  • Proven ability to organizecomplex information and apply design principles to make content easy to read and navigate
  • Experience working on a digital/visual team, and/or collaborating with designers, photographers, videographers, and project managers
  • Web production skills with proficiency in HTML, professional graphic software applications (Photoshop, Illustrator, etc.) and an understanding of digital media capabilities and limitations (color space, bandwidth, etc.)
  • Solid skills in digital manipulation of images, including color-correcting, resizing, compressing, converting and rendering a variety of media into common digital formats
  • Strong written and verbal communications, and interpersonal skills.
  • Strong trouble-shooting and problem-solving skills using a variety of electronic tools and techniques
  • Strong attention to detail; and demonstrated organizational, time-management and multi-tasking skills with ability to handle multiple projects in a fast-paced, deadline-oriented environment
  • Occasional weekends and evenings

  • Interest in one or more additional aspects of digital content production, such as Google Analytics, digital signage, usability, or accessibility
  • Experience in a higher education or nonprofit communications environment
  • Experience in brand management/oversight, digital analytics and/or user training
  • Experience teaching web development technical skills and/or digital communications concepts to a non-technical audience

Interestedcandidates should submit a resume, cover letter, and the names and contact information (email and/or telephone numbers) for three professional references. Applications will be reviewed until position is filled.
Amherst College, one of the premier liberal arts colleges in the nation, is located in Amherst, Massachusetts, a town of approximately 35,000 residents in the western part of the state. The college's community is composed of about1,800 students from 48 states, plus Washington, D.C., Puerto Rico and 54 countries around the world, and about 1,000 staff and faculty. The college's scenic 1,000-acre campus includes a 500-acre wildlife sanctuary and the Book & Plow Farm ; three museums: Emily Dickinson Museum , Beneski Museum of Natural History and Mead Art Museum ; and multiple educational and cultural venues and resources through the Five College Consortium. The town of Amherst offers an amazing variety of coffee shops, restaurants and entertainment, and a very active outdoor life. Our vibrant campus, diverse community and beautiful surrounding, makes Amherst College and the Town of Amherst the perfect place to work, learn and live!
Statement of Non-Discrimination
Amherst College does not discriminate in admission, employment, or administration of its programs and activities on the basis of race, national or ethnic origin, color, religion, sex or gender (including pregnancy, sexual orientation, gender expression, and gender identity), age, disability, genetic information, military service, or any other characteristic or class protected under applicable federal, state, or local law. Amherst College complies with all state and federal laws that prohibit discrimination, including Title VII of the Civil Rights Act, Title IX, Section 504 of the Rehabilitation Act, the Americans with Disabilities Act, the Equal Pay Act and the Age Discrimination in Employment Act. Inquiries should be addressed to the Chief Diversity and Inclusion Officer , Amherst College, P.O. Box 5000, Amherst, MA 01002-5000.





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Job No:
Posted: 4/6/2018
Application Due: 6/5/2018
Work Type: