Staff Assistant

Job description

Job Description

Staff Assistant-1800254

Required Qualifications: (As evidenced by an Attached Resume) Bachelor's Degree (equivalent) or higher and two years of full time administrative experience coordinating an Orthodontic Dental School Residency Program. Preferred Qualifications: Bachelor's Degree and four year of full time Administrative experience in an Orthodontic Program. Brief Description of Duties: The Staff Assistant will be responsible for ensuring student compliance with directives and monitoring patient records. The incumbent will be responsible for supervising the daily work assignments of appointments/reception/records staff and dental assisting staff assigned to the program and also assisting the students with patient payments.
General Administration:
  • Implement policies and procedures dictated by the Program Director, ensure student compliance with directives, i.e. monitoring attendance, productivity, time management, infection control procedures, etc.; periodically review the charts of patients assigned to each student in ensure that the progress notes reflect treatment in progress, coincides with an approved treatment plan, and checking for missing or incomplete entries; ensure maintenance of patient records in an organized manner; supervise the assigning to students to ensure a comprehensive mix of cases which are consistent with the educational needs as dictated by the discipline coordinators; supervise the scheduling of appointments for screening, emergency and regular visits for all Program participants- including instructing students on the use of computerized scheduling, reviewing their daily schedule of appointments to ensure optimum use of clinic time, oversee data entry to ensure that it is complete, accurate including patient pool assignments and transfers, patient registration, treatment, and student clinic grades and source documents are well organized; compile information for inclusion in various reports.
Supervisory Responsibilities:
  • Hire, train and supervise the daily work assignments of appointments/reception/records staff and dental assisting staff assigned to the Program; prepare annual performance evaluations and maintain attendance records.
Financial/Instructional Responsibilities:
  • Assist the students with problem patient payment cases and ensure that laboratory work is not started or completed until appropriate payments have been made. Investigate and attempt to resolve any patient complaints related to payment issues. Explain program requirements and billing procedures. Assist the students with setting up payment plans for their patients and ensure that the plans are met as the treatment progress toward completion. Review monthly reports of patient account balances and work with the students to assist with collecting monies for completed treatments. Instruct the students on how to complete third party claim forms; monitor patients' Medicaid eligibility and threshold visits to ensure that requests to exceed the limitations are submitted in a timely manner; liaison with third party carriers to ensure prompt payment, etc. Make recommendations and institute changes to enhance and better facilitate patient payments.
  • Other duties or projects as assigned as appropriate to rank and departmental mission.
Special Notes: This is a full time appointment. FLSA Nonexempt position, eligible for the overtime provisions of the FLSA.
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About Stony Brook:

Long Island’s premier academic medical center, Stony Brook Medicine represents Stony Brook University’s entire medical enterprise and integrates all of Stony Brook’s health-related initiatives: education, research and patient care. It encompasses Stony Brook University Hospital, Stony Brook Children’s Hospital, the six Health Sciences schools — Dental Medicine, Health Technology and Management, Pharmaceutical Sciences, Medicine, Nursing and Social Welfare — as well as the major centers and institutes, programs and more than 50 community-based healthcare settings throughout Suffolk County. With 603 beds, Stony Brook University Hospital serves as Suffolk County’s only tertiary care center and Regional Trauma Center. Stony Brook Children’s, with more than 180 pediatric specialists in 30 specialties, offers the most advanced pediatric specialty care in the region.

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If you need a disability related accommodation, please call the University Human Resource Services Department at (631) 632- 6161 or the University Hospital Human Resources Department at (631) 444-4700. In accordance with the Title II Crime Awareness and Security Act, a copy of our crime statistics is available upon request by calling (631) 632- 6350. It can also be viewed on line at the University Police website at

Official Job Title: Staff Assistant
Job Field: Administrative & Professional (non-Clinical)
Primary Location: US-NY-Stony Brook
Department/Hiring Area: School of Dental Medicine-Stony Brook University
Schedule: Full-time Day Shift 8:30 am -5:00 pmSchool of Dental Medicine-Stony Brook University
Posting Start Date: Mar 19, 2018
Posting End Date: Apr 2, 2018, 11:59:00 PM
Salary: $39,403-$42,000 / Annual @ 1.0 FTE
Salary Grade: SL2





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Job No:
Posted: 4/6/2018
Application Due: 4/20/2018
Work Type: