Program Assistant (EOP&S)
To schedule and provide a variety of college services for assigned programs in order to attract, retain and support a diverse population of students; and to provide administrative support to assigned student services programs.
Program Assistant (EOP&S)
Los Medanos College
$3,573/per month (first step)
Examples of Duties/Essential Functions
Duties may include, but are not limited to, the following:
Performs a variety of administrative support functions to assist in coordinating a student services program on assigned campus.
Prepares correspondence, memos and statistical materials; answers phones.
Compiles data from a variety of sources for statistical reports, student data reports, student records and files, or material requested by the District and State Chancellor's Office for the purpose of complying with financial and legal program requirements.
Reviews applications or other program documents to determine acceptance.
Processes eligibility and services for categorical programs in compliance with Title 5 regulations.
Awards and disburses support services (e.g. book vouchers, meal tickets, grants, etc.).
Arranges, schedules and assists in the development of training programs for faculty, staff and managers; assists faculty as needed in providing information on specific programs or areas.
Assists students with navigating college processes as appropriate for assigned program; assists students in utilizing the services of the college and outside agencies; provides referral to auxiliary resources.
Assists in the preparation of presentations, written information and other resource materials concerning available college and community services and programs.
Assists in the development and performs delivery of workshops, activities and special programs to provide or promote access to and increased awareness of available student support services and programs; coordinates logistics, scheduling and participant communications.
Coordinates with other departments and/or external vendors to arrange for support equipment, materials and services.
Prepares and maintains records and files related to student contacts and the provision of services.
Participates in and facilitates special events and activities as needed.
Establishes appropriate linkages to special populations or community groups served; promotes program through participation in outreach and associations with high schools, middle schools or other local, regional or national organizations.
Performs related duties as assigned.
EXPERIENCE AND TRAINING
Two (2) years of experience performing responsible administrative duties in a related program.
EDUCATION/LICENSE OR CERTIFICATE
Possession of a high school diploma/GED or the equivalent plus additional coursework in a field related to the area of assignment.
CONDITION OF EMPLOYMENT
Must not have any unresolved financial issues with the U. S. Department of Education that would prohibit the ability to obtain National Student Loan Data System (NSLDS) access immediately.
Minimum Qualification-Knowledge Of
Policies and regulations related to a specific student services program.
Applicable laws and statues governing access to public programs and services.
Modern office procedures, practices and technology/equipment.
Philosophy and objectives of students services programs.
Problems encountered by students supported.
English usage, grammar, spelling, punctuation and vocabulary.
Basic statistical compilation and other record keeping methods and procedures.
Modern software applications (Microsoft Office Suite, etc.).
Minimum Qualification-Ability To
Assist students in identifying concerns and problems and suggest appropriate alternatives to resolve those concerns.
Prepare and maintain a variety of records, reports, and confidential materials related to students.
Schedule and perform a variety of support functions pertaining to assigned student support program area.
Understand and carry out verbal or written instructions.
Communicate effectively, both orally and in writing.
Work independently and exercise good judgment in performing assigned duties.
Keyboard with accuracy.
Establish and maintain effective working relationships with those contacted in the course of performing required duties.
Demonstrate understanding of, sensitivity to, and respect for the diverse academic, socio-economic, race, ethnicity, gender identity, sexual orientation, age, mental or physical disability, and religious background of all students, faculty and staff, and with all individuals encountered in the performance of required duties.
Experience generating statistical reports, managing a database, creating student data reports.
Experience providing direct services in an educational setting or public service institution.
Special Instructions to Applicants
This position will assist in the development of the annual Educational Opportunity Program and Services (EOPS) annual project plan and budget applications; monitor office operations; maintain and compile data for statistical reports, student data reports, claims, extensions or material requested by District and State Chancellor's Office; assist in arranging and scheduling in-service training for EOPS personnel and staff; assist in development of EOPS support programs; assist in program research appropriate to the operation of the EOPS Program; assist EOPS Director and Assistant Director in working with community and college committees; receive and process applications for EOPS support services such as book grants, EOPS work/study employment, cultural awareness programs, and tutorial assistance for students seeking tutorial services; establish and maintain EOPS eligible students records and services provided; make referrals of EOPS and Learning Center tutees regarding campus-related support services; conduct and assist in the recruitment of EOPS students; assist in the recruitment of tutees; provide "peer" counseling to EOPS students; maintain general correspondence and EOPS files; answer telephone; provide EOPS and financial aid information; type material of a confidential nature; process mail, expense claims, and purchase supplies; attend meetings and conferences as required; perform related duties as assigned.
Note: New employees will be placed at the first step which is $3,573 per month. Based on current salary placement guidelines, all step increases for which an employee becomes eligible shall take place on July 1st of each fiscal year. These increases will occur, on an annual basis, until the maximum step of $4,351 per month is reached on the salary schedule.
Job Close Date:
Open Until Filled
The Contra Costa Community College District does not discriminate against any applicant for employment on the basis of race, religion, color, national origin, ancestry, physical or mental disability, medical condition, marital status, age, sex, or sexual orientation. This prohibition against unlawful discrimination extends to any person who is perceived to have any of the above characteristics or who is associated with someone who has, or who is perceived to have, any of those characteristics.