Human Resources Representative (Emphasis on Benefits Management)

Human Resources Representative (Emphasis on Benefits Management)

San Mateo County Community College District

Posting Number: 2014579S

Department: Human Resources DIST (DEPT)

Location: District Office

Position Number: 1C0373

Percentage of Full Time: 100%

Months per Year: 12

Salary Range: $73,308 (annual) - $93,564 (annual)

Position Type: Staff & Admin

General Statement:

San Mateo County Community College District provides students with a rich and dynamic learning community that embraces differences, emphasizing collaboration and engaging students in and out of the classroom, encouraging them to realize their goals, and to become global citizens and socially responsible leaders.

The Human Resources Representative performs difficult and specialized administrative support in all areas of human resources, including recruitment, employment, orientation, benefits, compensation, staff development, collective bargaining, employee relations, and retiree services. The Human Resources Representative is expected to resolve problems and make independent decisions with minimal supervision. The employee provides policy and procedural information about Human Resources department services for active and retired employees, collective bargaining contract provisions. An extensive amount of public contact is required to respond to electronic and in-person inquiries concerning benefit programs, retirement plans, employment and contract rules and regulations, resource materials, policies and procedures. A high degree of independent judgment and creativity are required to select and apply policies and procedures to the resolution of minor and occasional major problems that arise. The consequences of errors in judgment can be costly in public relations, employee time, and money. A Human Resources Representative can direct the work student assistants and other staff as assigned.

The ideal candidate will share the District's commitment to educating a racially and socioeconomically diverse student population. The District includes two colleges which have been designated as Hispanic Serving Institutions. The District currently enrolls approximately 23,000 students, the majority of whom are from minoritzed populations. The successful candidate will be an equity-minded individual who is ready to collaborate with staff, faculty and administrators who are committed to closing equity gaps. The District's “Students First” strategic plan is focused on “Student Success, Equity and Social Justice” (see:

Minimum Qualifications:

• A combination of education and experience equivalent to an Associate’s degree in human resources administration, business administration, or a closely related field
• Successful recent human resources experience of increasing responsibility in areas such as recruitment, selection, benefits administration, or classification and compensation
• Demonstrated cultural competence, sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds of community college students, faculty, and staff
• Demonstrated skill in respectful, sensitive, and discreet communication
• Experience with the organization and implementation of various complex office procedures and forms
• Experience with training and leading the work of others
• Experience with the use of a database and a variety of computer software to compose and prepare correspondence, reports, presentations, and other written materials
• Experience setting up and maintaining confidential and other electronic and manual file systems
• Experience with research and compiling data for, formatting, and preparing statistical, financial and other reports
• Demonstrated skill in multi-tasking, prioritizing workloads, and working independently
• Demonstrated skill in oral and written communication
• Demonstrated skill in working as part of a customer service team

Knowledge, Skills, and Abilities:

1. Knowledge of benefit programs, retirement plans, employment services, and data maintenance generally associated with a central human resources department
2. Knowledge of office organizational procedures, including workflow, current office equipment, supplies, file systems, and computer applications
3. Skill in multi-tasking and workload prioritizing under deadline pressure, using independent judgment for decision-making
4. Skill in use of the Microsoft Office Suite, Adobe Creative Suite, and web-based content management systems
5. Skill in respectful, tactful and sensitive interaction with people who are diverse in their academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds
6. Skill in project and event planning
7. Skill in oral communication, including public speaking and giving clear and concise instructions
8. Skill in setting up, tracking data in, and maintaining complex, confidential employee and other electronic and manual file systems
9. Skill in working discreetly with confidential and sensitive information and records
10. Ability to work effectively as part of a customer service team and handle a high volume of customer contacts on a daily basis while maintaining a positive customer service attitude

Preferred Qualifications:

Benefits: Benefits include paid holidays, vacation and sick leave. The District pays all or a portion of monthly medical plan premiums (depending on the coverage) and pays all of the monthly dental and vision plan premiums for employees and eligible dependents. Additional paid benefits include life insurance, salary continuance insurance, and an Employee Assistance Program. Classified employees participate in the Public Employees’ Retirement System, a defined-benefit retirement plan through the State of California. Optional tax-deferred 403(b) and 457 retirement plans are also available.

First Review Date: 04/25/2018

Open Until Filled: Yes

To apply, visit:

The San Mateo County Community College District is an Equal Opportunity Employer that seeks to employ individuals who represent the rich diversity of cultures, language groups, and abilities of its surrounding communities.


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