Requisition Number: STFR004454
Division/College: College of Engineering
Location: Boston Main Campus
Full-time/Part-time: Full Time
The Graduate School of Engineering (GSE) is seeking a Academic Advisor to join its expanding Student Services team. The position combines administrative and academic support for students, with collaborative support for departments and program directors on academic processes and University initiatives. Our student population is diverse and increasing rapidly. The Academic Advisor provides support for graduate students in the areas of orientation, course registration, academic monitoring, program interruption, documentation of curriculum exceptions, and graduation clearance in their assigned Certificate, Master of Science, and PhD programs. Support for BS/MS students is provided in collaboration with the undergraduate advisors. The Academic Advisor serves as a SEVIS contact for the high percentage of international graduate students in the program(s) s/he supports. While not responsible for visa compliance, the SEVIS contacts in the college partner with the Office of Global Studies to advise students on compliance requirements. Depending on program portfolio, s/he may work with departments to administer Stipended Graduate Assistantships for students. This work requires superior attention to detail, is deadline driven, and is critical to the success of our PhD programs.
The Academic Advisor provides academic and administrative advice to current graduate students on all aspects of the GSE and the University and also supports the customer service function of the GSE with regard to inquiries (emails, phone calls, or drop-in-visits) from matriculated and prospective students. S/he performs tasks/projects as assigned by the Director of Student Services to support the Student Services function of the Graduate School. The Student Services Advisor collaborates with department program directors on academic University processes, such as the annual curriculum update. S/he is expected to collaborate with others involved with COE Graduate Education including cooperative education coordinators, graduate program directors, faculty, and admissions personnel to meet student needs and to identify opportunities for improvement. This position is expected to identify, recommend, and implement process improvements in all aspects of the position.
- Master’s degree required. At least one to two years related administrative experience. Experience in academic setting highly desired.
- Demonstrated advising abilities.
- Expertise in policies and processes related to graduate student academic affairs, including registration, progression, academic standing, and graduation clearance.
- Ability to establish, refine and be accountable for meeting goals in a dynamic work environment
- Strong analytical, interpersonal, and organizational skills; proactive, organized, and attentive to detail.
- Ability to work independently and collaboratively.
- Excellent oral and written communication skills and team-building skills.
- Ability to communicate and interact effectively with individuals of diverse cultural backgrounds.
- Ability to set goals, multitask and manage time effectively.
- Ability to handle confidential and sensitive information.
- Ability to manage a high volume of students efficiently and effectively
- Computer literacy requirements include strong working knowledge of Microsoft Windows environment including MS Word, Excel (intermediate level), and a good understanding of databases.
- Experience working with international student populations highly desired.
To be considered for this position please visit our web site and apply on line at the following link: [email protected]
Northeastern University is an Equal Opportunity, Affirmative Action Educational Institution and Employer, Title IX University. Northeastern University particularly welcomes applications from minorities, women and persons with disabilities. Northeastern University is an E-Verify Employer.