Director of Retention

Job description

Date: April 5, 2018
Title: Director of Retention 

Description: Reporting to the Provost/Vice President for Academic Affairs, the Director of Retention (DoR) plays a key role in assuring that Hartwick College meets its retention and graduation goals through a variety of academic, co-curricular, and extra-curricular programming. The DoR supervises the Center for Student Success (CSS), sets its strategic and operating priorities, and develops, implements and assesses cross-cutting and effective retention and student success programming.In collaboration with faculty, staff and administrators, the DoR reviews, analyzes and disseminates College-wide retention related data. The DoR chairs the Retention Advisory Committee, serves on the President’s Cabinet and Provost’s Council, and leads efforts to develop a campus-wide culture of sensitivity to student needs that leads to persistence, thereby strengthening the position of the entire College.

Qualifications: Minimum requirements include a master’s degree (doctorate strongly preferred) in higher education administration or related discipline, and 10 years of relevant higher education experience focusing on retention/student success, with at least three years of administrative or supervisory experience at the director level or above (preferably at a liberal arts college).  The successful candidate will have a strong understanding of student development theory and practice in retention and student success, and a strong capability to leverage computers and other technology in support of using analytical, empirical, data-driven approaches to problem-solving and decision-making.

Hartwick College Information:

An independent, residential liberal arts college enrolling approximately 1,400 full-time undergraduates, Hartwick embraces the teacher-scholar model, with teaching excellence as the first priority, and seeks to recruit, retain and promote a diverse workforce. 

Located in the scenic Susquehanna River valley in Oneonta, NY, near the northern foothills of the Catskill Mountains, the College features a Liberal Arts in Practice curriculum and aspires to "be the best at melding liberal arts education with experiential learning."  

Hartwick offers health benefits to domestic partners of employees, and prohibits discrimination on the basis of sexual orientation/preference and gender identity/expression.  Hartwick is an Equal Opportunity Employer, committed to broadening “the understanding, awareness, and appreciation of diversity among all members of the Hartwick community.”  Women, minorities, and other underrepresented groups are especially encouraged to apply.  

Hartwick College is committed to provide a safe and secure educational environment. Employment at Hartwick College is therefore contingent upon a successful background check on every new employee. Candidates to whom an offer of employment is made will be required to sign a Release of Information Form authorizing the College to conduct a thorough background check.  

Application Instructions:

Hartwick College is committed to a diverse candidate pool, values an inclusive workforce and workplace environment, and wishes to minimize or eliminate the impact of implicit bias during the search and hiring process. To apply, please submit two single pdf copies of your application materials. One of these copies should have any and all reference to your name redacted. The other copy should leave any reference to your name intact. Both copies should be inclusive of the content below.

  • cover letter
  • CV/resume
  • A brief statement about your philosophy of support for student success
  • Diversity Statement – a statement addressing how past and/or potential contributions to diversity will support Hartwick College’s Diversity Statement (
  • and the names and contact information for three references (at least one of your references must be from a current and/or previous supervisor) 

All materials should be sent electronically to Jarvis McCowin, Coordinator of Inclusion, at [email protected] with [Position Title] in the subject line. Applications may also be mailed to the Office of Human Resources, Hartwick College, P.O. Box 4020, Oneonta, NY 13820 or faxed to 607-431-4329. Review of applications will begin immediately and continue until the position is filled.

To see an example of a redacted resume, please visit the following (




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Job No:
Posted: 4/5/2018
Application Due: 6/4/2018
Work Type: