Lab Skills Assistant, Massage Therapy

Job description

diversity employer

Department: Massage Therapy Program

Location: Eastern Campus

Reports To: Program Manager

Recruitment Type: External/Internal

Requisition ID: req99

Employment Type: Part-Time Support Staff

Vacancy Number: PT128-18

Union Position: Non-Union

Work Schedule: varies depending on course offerings

Number of Openings: 2

Job Description:


Provides clerical and receptionist support for the front desk and student clinic. Assists with daily clinical and hands-on lab operations. Prepares the student clinic and hands-on lab for class and participant sessions.


• Provides clerical and receptionist support for the front desk and student clinic, including participant scheduling activities and maintains assigned clinic databases

• Organizes and maintains forms and brochures for clinic use

• Prepares and maintains charts for participant sessions

• Administers new participant intake and issues Massage Therapy Clinic Cards to new and returning participants

• Coordinates workflow between front desk and student/participant/instructor during participant session

• Cleans clinic equipment, maintains fluids and performs required laundry duties

• Assists with maintaining OSHA standards and monitoring of the clinic area physical environment

• Contacts Campus Police and/or Plant Operations regarding emergencies or incidences needing urgent attention during participant session, hands-on labs or other assigned time

• Enforces clinic and program policies and procedures with all participants and students

• Apprises program manager of serious participant and/or student concerns or problems

• Assists instructor with monitoring student time-in and time-out of cubicle ensuring proper massage timing

• Assists instructors in hands-on labs which include, but not limited to, supervising, observing, grading and evaluating students

• May tutor conditional status students and other students who need learning assistance and visit classes or consult with faculty as necessary

• May assist with tutoring databases and paperwork and enforces all policies and procedures related to tutoring

• Maintains current knowledge of massage techniques and theories

• Learns, follows and assists with teaching the program's established massage techniques and protocols

• Enforces clinic and program policies and procedures with participants and students

• Participates in events, including any off-site clinic, lab activities, or hands-on activities

• Performs other duties as assigned




• High School diploma (or equivalent)

o Significant related experience may substitute for education

• Must be licensed as a massage therapist by the State Medical Board of Ohio

• Minimum of two years of demonstrated clerical office experience

• Demonstrated experience working successfully with the public


• Possess excellent verbal, written and interpersonal communication skills

• Possess basic knowledge of fundamental Massage Therapy concepts, practices and procedures with the ability to apply in varied situations as it pertains to the departmental focus

• Basic-level proficiency in Excel, Word, Outlook, and PowerPoint

• Ability to work a flexible schedule including evenings as needed

• Ability to file by alpha and numeric

• Ability to perform basic mathematical operations

• Ability to perform multiple simultaneous tasks and work in an often fast-paced environment and be detail oriented

• Ability to organize work and set priorities within a general structure

• Ability to confidentially and discreetly handle subject matters requiring privacy and sensitivity

• Must demonstrate proficiency in hands-on skills

• Possess good decision making and problem-solving skills

• Demonstrated clinical reasoning /judgment skills
  • Possess sensitivity to respond appropriately to the needs of a diverse population


  • Service Focus
  • Communication
  • Quality of Work

  • Adaptability
  • Time Utilization

  • Collaboration
  • Continuous Improvement



• Licensed by the Ohio State Medical Board for a minimum of three years

• Associate degree or higher from a recognized college/university

• One to three years of medical office clerical experience

• Experience with electronic medical records and scheduling software

• Supervisory experience

• Prior experience or training in Trigger Point Therapy and Myofascial Release

Special Note:

Special Note:

Special Instructions to Applicants: During the application process, you may be required to attach a cover letter and/or resume. It is recommended that you have these documents ready to be attached electronically to the online application. This system accepts only MS Word or PDF attachments. Any employment with the College is contingent upon satisfactory completion of a background check and drug screen.

Affirmative Action Statement: Cuyahoga Community College is committed to attaining excellence through the recruitment and retention of a qualified and diverse workforce. Cuyahoga Community College is an equal employment/educational opportunity institution.





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Job No:
Posted: 4/5/2018
Application Due: 4/26/2018
Work Type: