Communications Manager, Student Affairs

Job description

UCLA Student Affairs seeks a dynamic professional to serve as its Communications Manager.

Working closely with the Vice Chancellor, Student Affairs (VCSA) and the Executive Director of Student Affairs Initiatives, the Manager will be responsible for the development and implementation of a strategic communications programs designed to address the ever evolving set of issues that Student Affairs is called upon to respond to. The Manager will guide communications strategies that advance the Student Affairs priorities and enhance the visibility and reputation of UCLA Student Affairs to best market to key constituents. The manager will collaborate closely with the Student Affairs Executive Management Group (EMG), the Chancellor's Office, and the University's marketing and media offices. Primary responsibilities include drafting all formal communications on behalf of the Vice Chancellor, Student Affairs developing key presentations for Division leadership, developing and implementing traditional and new media communications across all platforms, and project management of multiple communications projects and initiatives. The manager will collaborate with University marketing and media offices, overseeing a strong and integrated program that leverages targeted media relations, and marketing, internal communications that new media that will leverage support for critical priorities within Student Affairs.


  • Demonstrated working knowledge of student affairs activities and student programs in a university setting.
  • Analytical skills to review documents, information, situations and procedures in order to identify any discrepancies or potential problems, and generate alternatives or offer solutions and/or methods of implementation, based on existing guidelines, and/or discern when action of higher level is needed. Demonstrate proven skills in copywriting and editing while mentoring and coaching internal and external associates in marketing copywriting style and editing techniques.
  • Strong verbal communication skills including listening skills, and speaking clearly and distinctly using appropriate vocabulary and grammar to obtain and convey information to individuals at various organizational levels. Demonstrated ability to speak formally and informally and make prepared and extemporaneous presentations to individuals and groups.
  • Skill and experience in negotiating and exchanging ideas, information, and opinions with others to formulate communication strategies and product and arrive jointly at decisions, conclusions, and solutions.
  • Ability to work independently, organize work, set priorities which accurately reflect the relative importance of job responsibilities, handle several projects simultaneously, and adapt to frequent schedule changes and interruptions. Demonstrated skill in assessing timelines and coordinating numerous assignments and projects simultaneously under heavy and constantly fluctuating workloads and conflicting deadlines. Skill in organizing material and information in a systematic manner to maximize efficiency and minimize duplication of effort.
  • Ability to diplomatically handle difficult or urgent matters in a confident and proficient manner, and to maintain confidential and sensitive information with tact and discretion.
  • Outstanding analytical and problem-solving skills, including ability to analyze data, evaluate programs and procedures, and interpret information.
  • Ability to establish and maintain cooperative working relationships with administrators, faculty, staff members, media (both on and off campus) and the public. Demonstrated interpersonal skills for purposes of collaboration, negotiation and information exchange at a variety of levels. Demonstrated ability to work collaboratively as part of a highly visible team interacting in a cooperative and professional manner.
  • Proficiency in the use of computer and software programs such as Word, Access, and PowerPoint. Skill in using EXCEL to analyze data and develop reports.
  • Ability to communicate clearly and concisely using proper English in order to convey messages, give instructions and obtain information. Skill in writing concise logical, and grammatically correct business correspondence and procedures.
  • Degree from accredited 4-year institution; or equivalent combination of education and work-related experience.


  • Working knowledge of systemwide, campus, and Student Affairs policies and procedures, including policies and procedures governing student extracurricular activities.


UCLA offers a comprehensive benefits package, including an average of three weeks' vacation per year; an average of 12 days per year sick leave; 12 paid holidays per year; health, dental and optical benefits; life insurance; disability insurance; the University of California Retirement Plan with 5 year vesting and various voluntary UC Savings Plans. There are also special programs and privileges available, such as accessibility to cultural and recreational programs, athletic events, and the University Credit Union.

The University of California is an Equal Opportunity/Affirmative Action Employer advancing inclusive excellence. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories covered by the UC nondiscrimination policy -




Diversity Profile: University



View more

Learn more on Inside Higher Ed's College Page for University

Arrow pointing right
Job No: 27659
Posted: 4/4/2018
Application Due: 4/25/2018
Work Type: