Director of Information Technology
Reading Area Community College welcomes Diversity in terms of race, ethnicity, age, class, gender, ability, sexual orientation, and belief system among others. As an institution, we value and respect diversity; therefore, it is important for students, faculty, staff, and administrators to understand differences, to interact effectively with others, and to prepare for the demands of a globalized world. As an open admission institution, RACC serves students of all levels of academic preparedness.
RACC Full Time Faculty & Staff Benefits
We value prospective faculty and staff, and all that they contribute to enriching Reading Area Community College. Recognizing the vital role our fabulous faculty and staff play in the success of both our students and institution, we offer a valuable program of top-notch benefits to our full-time employees, including:
- Medical, dental, prescription drug, life and disability insurance
- Tuition Waiver Program (for academic courses at the College)
- Forgivable tuition loan (for classes at any accredited academic institution)
- 403(b) retirement plan with competitive employer matching
- Health care and dependent care flexible spending accounts
- Paid vacation, holiday and personal time
Note: Benefits may vary depending upon position's job classification.
Plus a host of employee perks!
The Director of Information Technology (DIT) acts as the College’s Chief Information Officer (CIO) and is accountable for directing the information and data integrity of the organization and its groups and for all Information Technology (IT) functions. This includes all production scheduling functions, help desks, communication networks (voice and data), computer program development, computer systems operations and ensuring policies and procedures are in place and followed.
The DIT reviews all computerized and manual systems’ information processing equipment and software for acquisitions, storage and retrieval; and helps define strategic direction relative to information processing and communication systems and operations. He or she provides overall management of all computer and communication activities within the enterprise including responsibility for providing a leadership role in the day to day operations of the IT functions as well as providing direction as the organization grows. The DIT interacts with the executive management team to monitor and validate the enterprise’s compliance with its security policies.
Essential Duties and Responsibilities include the following. Other appropriate duties may be assigned.
- Align IT objectives and programs to organizational objectives and strategies by identifying IT applications supporting business plans and/or by gaining knowledge in systems and hardware developments to ensure incorporation of up-to-date systems and processes beneficial to organizational strategies.
- Coordinate overall technology budget. In doing so, maximize the mix of in-house versus outsourced resources in order to meet or exceed user level service expectations. Participate in vendor contract negotiations for all computer equipment and software purchases.
- Manage day-to-day operations of the information technology department including directing and supervising staff, who support administrative computing, networking, user services, telecommunication and other information technology functions.
- Plan and coordinate IT-related training and staff development inside the department as well as company-wide by identifying needs and recommending solutions.
- Maintain close contact with representatives of firms providing IT services and products and leverage business relationships for fulfillment of organizational objectives.
- Select and implement suitable technology to streamline internal operations and help optimize their strategic benefits.
- Align IT risk management with enterprise-wide risk management inclusive of coordinating cyber security, protection of data and IT compliance.
- Plan usage of current systems and implementation of new systems while providing guidance to staff within and outside the organization.
- Create, maintain and enforce written policies and procedures regarding all IT operations throughout the organization.
Directly supervises specified full-time and part-time employees in the Information Technology Department. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees, planning, assigning and directing work, appraising performance; rewarding and disciplining employees: addressing complaints and resolving problems.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience Requirements:
- Experience as a CIO and/or supervisor/manager in an IT leadership capacity
- Good knowledge of IT systems and infrastructure with preference for those used in Higher Ed
- Background in researching, determining specifications, designing and/or developing IT systems and planning implementation
- Comprehensive knowledge of IT systems subjects and extensive knowledge of hardware and software with the ability to keep abreast of new technologies
- Understanding of data analysis, budgeting and business operations
- Analytical and problem solving capabilities
- Strong strategic and business mindset
- Organizational and leadership skills
- Proven communication and interpersonal abilities
- BS/BA in Computer Science or related field
CCNA, CCNP or CCIE required.
MCP, MCSA or MCSE required.
Ability to read, analyze and interpret common scientific and technical journals, financial reports, and legal documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Ability to write speeches and articles for publication that conform to prescribed style and format. Ability to effectively present information to top management, public groups, and/or boards of directors.
Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, form.
A strong technical knowledge and understanding of IT systems is required to perform the job successfully on an ongoing basis.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit and talk or hear. The employee is occasionally required to stand; walk, use hands to finger, handle, or feel, reach with hands and arms and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, color vision, depth perception and ability to adjust focus.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is occasionally exposed to risk of electrical shock. The noise level in the work environment is usually moderate.