Program Coordinator, Online Programs

Job description

NYU's prestigious Stern School of Business has an exciting opportunity available for a Program Coordinator, Online Programs. The selected candidate will manage online courses, course delivery and students for Stern online programs, which are increasing in size and quantity. They will develop and implement new policies and procedures to manage online courses, course sites and students. They will coordinate with administrative offices throughout the University to resolve problems or implement improvements for course sites, course delivery, student accounts and/or student access for Stern online programs. The selected candidate will be responsible for the creation, analysis and distribution of reports, surveys, data, web analytics and other key performance metrics for Stern online programs. The selected candidate will be responsible for the delivery and continuous improvement, based on data and student feedback, of course sites and online programs across Stern.

Qualified candidates will possess a Bachelor's degree and a minimum of 2 years' relevant experience in higher education, online content, website and data management, or the equivalent combination. Experience in a university setting or in a non-profit organization is preferred. Excellent interpersonal, communication and customer service skills are essential, along with strong organizational and relationship building skills. Candidates must have familiarity with web site management, including editing tools and content management systems. Proficiency in Excel, data analysis and reporting, and Qualtrics or other survey software is desired. The ability to create data visualizations, charts, and graphs is desired.

New York University Stern School of Business, located in Greenwich Village, is one of the nation's premier management education schools and research centers. We offer a collegial and supportive culture, an excellent benefits package, which includes NYU tuition reimbursement for self and eligible family members, flexible work program for eligible employees, generous vacation, health, dental and pension plans. For more information about working at NYU and to apply for this position online (2018-4368), please visit our web site at: In your cover letter, please indicate where you learned about this opportunity. We accept online applications only.

EOE/AA/Minorities/Females/Vet/Disabled/Sexual Orientation/Gender Identity






Diversity Profile: University



View more

Learn more on Inside Higher Ed's College Page for University

Arrow pointing right
Job No:
Posted: 4/4/2018
Application Due: 5/23/2018
Work Type: