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ANALYTICS PROGRAM COORD, FSB MARKETING & COMM

Job description


diversity employer



ANALYTICS PROGRAM COORD, FSB MARKETING & COMM
Marketing & Communication

Analytics Coordinator, Marketing, The Fuqua School of Business

The Analytics Coordinator is a member of the Marketing staff responsible for managing operations for both the school's external rankings and its marketing analytics. A successful candidate for this position will need to have exceptional attention to detail along with a superior capability in project management and strong communications skills. This position reports to the Associate Director of Market Intelligence (ADMI) and supports the Marketing Leadership Team.The position works closely with data representatives from each of the school's departments to maintain the school's compliance with external rankings organizations, and collaborates with colleagues on the Interactive team to coordinate data for the school's website, campaign and social media analytics.

Essential Duties and Responsibilities:

Business School Rankings:
- Manage project calendars and conduct outreach on schedule/deadlines
- Lift issues from data owners toADMI
- Coordinate individuals in departments for departmental review
- Coordinate alumni outreach including data pulls and outreach letters
- Research/supply background and previous years reports as needed
- Input and formatting of change analyses for leadership review as needed
- Maintain logistical contact with publishers
- Input rankings data into portals
- Manage change requests/reconciliations
- Support audit processes and background requests

Internal Surveys:
- Support ADMI in coordination of focus groups and meetings
- Format information for dissemination
- Help with survey design and analysis as needed

Marketing Analytics:
- Run monthly website analytics reports and input to spreadsheets for analysis
- Pull Google, mass email, social media and CRM data from campaigns in process and format for ADMI use and dissemination in standing meetings
- Maintain data archive
- Support ADMI on incoming requests
- Support end of campaign and end of fiscal year reporting

MINIMUM REQUIREMENTS
Education
Work requires analytical, communications and organizational skillsgenerally acquired through completion of a bachelor's degree program.
Experience
Work requires one year of experience in program administration or involving academic, instructional or counseling activities to acquire skills necessary to plan, coordinate and implement a variety of program activities and events.OR AN EQUIVALENT COMBINATION OF RELEVANT EDUCATION AND/OR EXPERIENCE

DEPARTMENTAL PREFERENCES
• Bachelor's degree in quantitative field (business, accounting, etc.)
• 2-5 years' work experience preferred
• Exceptional attention to detail and highly comfortable working with quantitative information
• Strong organizational and planning skills, with ability to effectively and efficiently manage several projects simultaneously and to work under firm deadlines
• Ability to work effectively within a team environment including both internal and external clients
• Strong/persuasive communication skills and the ability to develop and nurture working relationships across teams and departments
• Technical skills
- Expertise in Excel (advanced), Word, Outlook, PowerPoint preferred.
- Must be proficient in Google Analytics, must possess solid understanding of reporting structure and admin interface within Google Analytics.
- Proficiency and experience with Google Tag Manager is a plus.
- Exposure to CRM systems and email distribution management (such as Exact Target) programs a plus.
- Familiarity with online survey tools (such as Qualtrics) is preferred.



Requisition Number
401402961

Location
Durham

Duke Entity
UNIVERSITY

Job Code
2321 PROGRAM COORD

Job Family Level
10

Exempt/Non-Exempt
Exempt

Full Time / Part Time
FULL TIME

Regular / Temporary
Regular

Shift
First/Day

Minimum Qualifications
Duke University is an Affirmative Action/Equal Opportunity Employercommitted to providing employment opportunity without regard to anindividual's age, color, disability, gender, gender expression, genderidentity, genetic information, national origin, race, religion, sex,sexual orientation, or veteran status.
Duke aspires to create a community built on collaboration, innovation,creativity, and belonging. Our collective success depends on the robustexchange of ideas—an exchange that is best when the rich diversity ofour perspectives, backgrounds, and experiences flourishes. To achievethis exchange, it is essential that all members of the community feelsecure and welcome, that the contributions of all individuals arerespected, and that all voices are heard. All members of our communityhave a responsibility to uphold these values.
Essential Physical Job Functions:Certain jobs at Duke University and Duke University Health System mayinclude essential job functions that require specific physical and/ormental abilities. Additional information and provision for requests forreasonable accommodation will be provided by each hiring department.

Education

Work requires analytical, communications and organizational skillsgenerally acquired through completion of a bachelor's degree program.

Experience

Work requires one year of experience in program administration orinvolving academic, instructional or counseling activities to acquireskills necessary to plan, coordinate and implement a variety of programactivities and events.OR AN EQUIVALENT COMBINATION OF RELEVANT EDUCATION AND/OR EXPERIENCE

Auto req ID

99317BR

Duke University is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, genetic information, gender, gender expression, gender identity, national origin, race, religion, sexual orientation, or veteran status.

Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.

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Job No:
Posted: 4/4/2018
Application Due: 5/16/2018
Work Type:
Salary: