Success Coach/Career Advisor (Academic Counselor)-Advising and LifeMap

Job description

Category: Professional Staff

Department: Advising and LifeMap

Locations: Boston, MA

Posted: Apr 03, '18

Type: Full-time

Ref No.: UNP

About Bunker Hill Community College:

Bunker Hill Community College is the largest community college in Massachusetts, serving more than 14,000 students each semester across all modes of instruction. Ranked among the 25 fastest growing public two-year colleges in the United States, BHCC is a multi-campus institution with vibrant, urban campuses in Boston, MA, in nearby Chelsea, MA, and at three satellite locations within the Greater Boston area. BHCC is part of the Massachusetts public higher education system, which includes 15 community colleges.

BHCC offers 103 certificate and degree programs that prepare students to enter four-year institutions or to enter the workforce prepared for better and more highly skilled jobs. Sixty-seven percent of students are people of color and more than fifty percent are women.

Bunker Hill Community College BHCC is nationally recognized as a Leader College by Achieving the Dream and is one of four colleges awarded the National Gates Foundation Achieving the Dream Catalyst grant.


BHCC is a progressive institution guided by seven goals: to create pathways and partnerships to promote student success; to demonstrate strength through diversity; to develop and cultivate college-wide sustainability initiatives; to expand technology throughout the College; to foster wellness, growth and life-long learning; to identify and close workforce gaps; and to institute a culture of evidence and accountability. The College is committed to a learning community teaching/learning environment and, as an Achieving the Dream institution, is focused on data-driven student success.

Living in Boston:

Boston prides itself on being one of the most livable cities in America with twenty-one diverse neighborhoods offering exceptional medical facilities, vibrant neighborhood business districts, museums, galleries and an extensive network of parks and outdoor recreational areas. Unemployment consistently tracks lower than the national average and job growth in 2014 and 2015 were ahead of projections. Eighty-plus colleges and a quarter of a million college students in the area make Boston one of the country's "youngest major metropolis," according to Boston magazine. Suburbs outside of Boston offer affordable housing options with easy access to public transportation.

Job Description:

Bunker Hill Community College is seeking an Academic/Career Success Coach to assist and support new and continuing students in furtherance of their educational, personal and professional goals. Bunker Hill success coaches play a critical role in a collaborative network of support systems designed to help students identify their strengths, enhance critical thinking skills and access appropriate services and resources. As part of this system of support, Success Coaches work closely with the Learning Community program, to ensure that students have the tools and assistance they need to engage in meaningful educational, financial and career planning.

Specific Duties:

  • Implements a coaching model based on best practices to provide an array of traditional student support services including enrollment, financial aid, academic, career/vocational and transfer advising;
  • Administers and interprets academic, personal and career/vocational assessments, to identify strengths and potential opportunities for students;
  • Assists students with the development of short and long-range academic plans and the assessment of progress toward their professional and personal goals;
  • Advises new and continuing students regarding their academic plan, course selection/sequencing, curriculum/concentration selection, and career exploration;
  • Aids new students with the selection of the appropriate Learning Community course relevant to prior experience, interest and future goals;
  • Collaborates with faculty and the college community to implement career and academic advising across the curriculum;
  • Assists with the design and facilitation of career and advising related classroom presentations, as well as out of class activities;
  • Serves as a resource for Learning Community Seminar instructors, faculty advisors and faculty participating in BHCC's departmental advising model;
  • Facilitates and conducts new student advising and registration sessions; collaborates with the Office of Student Activities and Student Leaders on BHCC's comprehensive new student advising and orientation process;
  • Collaborates with other departments/divisions to carry out the philosophy of a student-centered institution within an integrated enrollment services environment;
  • Participates in student retention and persistence initiatives;
  • Assists in the hiring, training and supervision of graduate interns and work study students.


  • Master's degree in Education, Counseling, Psychology or a closely related field; with three (3) years' experience and/or training involving college admissions, academic advisement, career development, or program/project management; or an equivalent combination of education, training and experience.
  • Experience working with students in a student services/client services or equivalent setting.
  • Proficiency in student information systems and technology as well as MS Word and Excel.
  • Excellent, demonstrated verbal and written communication skills.
  • Proven ability to work with a diverse faculty, staff and student population. Demonstrate and possess a strong understanding of cultural competency, and how to communicate effectively to different audiences.
  • Ability to work 2 evenings per week (11am - 7pm and 10 am - 6pm) and some Saturdays during registration periods required.

Additional Information:

Salary Range: $52,564.00-$56,000.00. Actual salary will be commensurate with education and experience in accordance with the MCCC/MTA collective bargaining agreement.

Grade: 5, Unit-Professional position

Review Date: To Ensure Consideration Application Materials Must Be Received By April 19, 2018.

Application Instructions:

Submit Cover Letter and Resume Addressing the Required Qualifications to: Fax transcript files over 2 MB to (617)-228-3328.





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Job No:
Posted: 4/4/2018
Application Due: 4/20/2018
Work Type: