Student Systems Analyst
Hyde Park Campus
3034102 Bus-Faculty And Educ Services
About the Unit
The Student Systems Analyst, reporting to the Director, will serve as an integral member of a team of professionals, who manage registration and registrar functions on behalf of all Chicago Booth programs. This position will provide system and administrative support, maintain the integrity, accuracy and standardization of current and archived student record data, and monitor operational performance and troubleshoot system problems.
The Student Systems Analyst will develop a deep understanding of student data, student policies, and business rules and procedures of the MBA programs and systems. The Student Systems Analyst will apply that knowledge to investigate and resolve issues and act as an advisor and resource to staff. The Student Systems Analyst is expected to develop and maintain strong working relationships and thrive in a high volume data and quarterly paced environment.
- Review and resolve data feed errors.
- Escalate technical data related issues as appropriate.
- Track data discrepancies and report on resolution/outcomes.
- Maintain student records data with weekly, daily and quarterly analysis and clean-up.
- Maintain the quarterly production schedule for the office.
- Create and maintain documentation of systems, reports and operational processes.
- Serve as the point person for data validation, including enhancements and testing of reports.
- Interpret University and Booth policies regarding student record data as needed to maintain data integrity and standards.
- Initiate process improvements for reporting, registration, communications and general operations.
- Maintain accurate student records while protecting confidentiality and upholding FERPA.
- Assist in quarterly registration activities, such as bidding set up, prerequisite management, bulk registration, etc.
- Assist in the annual spring convocation ceremony.
- Build and maintain the Registrar's Office web-presence on the Booth intranet.
- Act as back-up for maintaining non-Booth registration content on the Booth external website.
- Conduct a quarterly audit of user access to student record systems.
- Act as office manager performing tasks such as, maintaining/ordering office supplies and checking the Registrar mailbox.
- Ability to maintain a high level of confidentiality required.
- Excellent attention to detail and organizational skills required.
- Ability to prioritize daily responsibilities among complicated processes, projects and requests required.
- Ability to find, research, and ask about errors and issues required.
- Exceptional communication skills required; professional demeanor and discretion required.
Education, Experience and Certifications
- Bachelor's degree required.
- A minimum of one year of data and system management experience required, preferably in an academic setting.
Technical Knowledge or Skills:
- Deep knowledge of student record systems and their integrations required.
- Demonstrated proficiency in Microsoft Office suite; including advanced Excel and Access skills, required.
- Knowledge of HTML, SQL, Business Objects/SAP and People Soft (Campus Solutions) strongly preferred.
- Ability to analyze data and offer insight preferred.
NOTE: When applying, all required documents MUST be uploaded under the Resume/CV section of the application
Depends on Qualification
Scheduled Weekly Hours
Job is Exempt?
Drug Test Required?
Does this position require incumbent to operate a vehicle on the job?
Health Screen Required?
Remove from Posting On or Before
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