Associate Director of Donor Relations
The Associate Director of Donor Relations oversees all aspects of donor relations and stewardship and follows industry standards and best practices to properly stewards its donors to fulfill legal and ethical obligations to them, and to encourage increasing levels of support. This position reports into the Director of Development Events and Donor Relations.
Work is performed independently and requires the employee to be able to schedule supervise and set proprieties. Performance is based upon completion of assignments and results obtained.
- Build a solid foundation of timely, efficient and meaningful stewardship practices, including managing the receipt and special gift acknowledgement process and generation of stewardship reports, and pledge reminders.
- Works closely with the campaigns and major gifts team to proactively develop standard engagement techniques for specific donor segments.
- Develop new fund agreements for endowment and other restricted gift accounts.
- Convene and lead meetings related to the Pratt's Gift Acceptance Policy document. Provide project management for the development of new policies and procedures; engage legal support as necessary.
- Works closely with the Institute's Controller's Office, and the Office of Financial Aid to ensure that endowed funds are administered and awarded properly.
- Works closely with the Institutional Advancement Operations Department to ensure that wire and stock transactions are recorded efficiently and accurately.
- Promote culture of providing best-in-class customer service to donors, alumni and friends.
- Build and sustain collaborative working relationships with staff, contributors, partners, and vendors from diverse backgrounds.
- Uses Raiser's Edge to track and manage stewardship and recognition activities.
- Handles routine inquiries from donors regarding programming and accounts.
- Oversees the donor relations budget.
- This position may require periodic evening and weekend work.
Education: Bachelor's degree required, advanced degree a plus.
Experience: Must have at least 4-5 years of professional work experience in the field of donor relations, with a demonstrated record of successful project management. Experience working in the development office of a large educational institution or non-profit strongly preferred.
Knowledge and Skills:
- Excellent writing, organizational and interpersonal communication skills.
- The intelligence, maturity and sound judgement necessary for interfacing with major donor prospects, trustees, faculty and staff
- Ability to work independently and manage multiple complex tasks simultaneously.
- Strong project management skills and a demonstrated ability to set and complete priority projects under deadline.
- Ability to motivate and manage administrative support staff
- Proficiency in The Raiser's Edge, Fundriver, Colleague, Microsfoft word, Except, PowerPoint
- Ability to build and maintain strong relationships with diverse staff, as well as demonstrate inter-cultural competence.
TO APPLY: Please submit your cover letter, resume, and the names and contact information for three professional references.
PRATT INSTITUTE IS AN EQUAL OPPORTUNITY EMPLOYER AND RECOGNIZES AND VALUES THE BENEFITS OF A DIVERSE WORKFORCE.