Clinical Affairs Program Manager

Job description

*Applications are accepted electronically ONLY at*

University of Colorado Denver l Anschutz Medical Campus

School of Medicine | Department of Family Medicine

Clinical Affairs Program Manager (Health Care Program Manager)

Position #744654 - Requisition 13109

The Department of Family Medicine has an opening for a full-time, University Staff (unclassified) Clinical Affairs Program Manager (Health Care Program Manager) position.

The University of Colorado Anschutz Medical Campus ranks among the top institutions nationally in clinical care, education and research. Its 230-acre campus, designed to enhance collaboration and interprofessional education, hosts the College of Nursing; the Schools of Dental Medicine, Medicine, Pharmacy, and Public Health; the Graduate School; a Health Sciences Library; and two hospitals. Strategically located contiguous to the campus are a biosciences research park and the soon-to-be-completed Veterans Hospital. CU Anschutz offers two undergraduate degrees, 35 graduate degrees, and five first-professional programs. More than 4,000 students learn alongside faculty members who also make meaningful medical discoveries and provide expert clinical care through 1.5 million patient-visits annually. A hub for research and innovation, CU Anschutz receives over $400 million in research awards each year and has filed 1,300 patent applications and formed 53 new companies since 2002.

A national leader in health care and life sciences, CU Anschutz is the only comprehensive academic health sciences center in Colorado and the largest in the Rocky Mountain region. Located in Aurora, Colo., it is one of the newest education, research and patient care facilities in the world. With six schools and colleges, CU Anschutz trains the health sciences workforce of the future by blending education, research and clinical care all in one place. This strategic collaboration among diverse health care fields allows knowledge to travel directly from the research bench to the patient's bedside. Read CU Anschutz Quick Facts here.

Job Summary:
Jobs in this career family are responsible for performing a wide range of professional duties to support the university's teaching, research and/or service missions through the provision of health and wellness services, dealing with general, indirect patient care operations and management of healthcare services. Functions include hospital administration, healthcare regulatory compliance, patient relations, operational services, admissions, and medical records. Includes professional assignments in medicine, dentistry, nursing, pharmacy, counseling and behavioral health, public health, dietetics and nutrition, other allied health fields, alternative medicine and therapies, and related disciplines.

Program Managers are responsible for the day-to-day operation of a program, function or work unit, including the Development and implementation of processes consistent with college, school or departmental strategies and processes. These positions typically do not supervise others.

Position Emphasis:

The Department of Family Medicine is seeking applications for a Clinical Affairs Program Manager. This full-time, University Staff (unclassified) position will partner with Faculty Program Directors to oversee the following clinical specialty programs and their related operations within the Department of Family Medicine: Sports Medicine, Addiction Medicine, Family Medicine Service, Palliative Care/Hospice Medicine, Behavioral Health, and integrated care team services. This role will serve as the operational contact for CU Medicine community-based primary care practices and will facilitate the marketing and promotion of Family Medicine clinics by working with CU Medicine, UCHealth and the department's Communications Director to ensure accurate, timely information is readily available for all providers.

This Program Manager will provide data and financial analysis needed for operational, management, and strategic decisions; review monthly/quarterly program financial reports; assist with developing individual and specialty program profit and loss analysis with finance; and support and help aggregate annual program budgets. This position will oversee financial reconciliations including faculty and staff allocations for payer and other external value-based agreements and report on key clinical program outcomes for assigned programs/initiatives, as well as oversee billing, CPT and coding updates; train and work with data analytics/liaison to run reports; perform audits with CU Medicine's support; and report information to clinics. This role will provide recommendations along with CU Medicine on billing/coding optimization (copays, registration, payer coverage, and new experimental services) and handle patient billing complaints with CU Medicine and UCHealth. The Clinical Affairs Program Manager will oversee physician support services for assigned programs, attend clinical leadership and other related meetings.

Additionally this role will assist with recruitment, retention and operational management processes for clinical faculty, including tracking FTE changes, tracking Medicaid/Medicare numbers and communications, NPI and provider number management, and handle Imminent Suspension monitoring, correspondence distribution, notification and resolution.

PLEASE NOTE: Candidates will be responsible for travel expenses related to the interview process and any relocation expenses, if applicable.

Salary and Benefits:

The hiring salary for this position has been established at $70,00 - $75,000 and commensurate with skills and experience. This position is not eligible for overtime compensation.

The University of Colorado offers a full benefits package. Information on University benefits programs, including eligibility, is located at

The University of Colorado Denver | Anschutz Medical Campus is dedicated to ensuring a safe and secure environment for our faculty, staff, students and visitors. To assist in achieving that goal, we conduct background investigations for all prospective employees.

The University of Colorado Denver | Anschutz Medical Campus is committed to recruiting and supporting a diverse student body, faculty and administrative staff. The university strives to promote a culture of inclusiveness, respect, communication and understanding. We encourage applications from women, ethnic minorities, persons with disabilities and all veterans. The University of Colorado is committed to diversity and equality in education and employment.


Minimum Qualifications

  • A bachelor's degree in business, finance, healthcare management, human services, social work, or a directly related field from an accredited institution.
  • The position requires extensive, diverse and progressively responsible experience at the management level, including direct responsibility for ambulatory primary care clinical business management/operations, including payer contracts, billing and information systems, and quality improvement.

Substitution: A combination of education and related technical/paraprofessional experience may be substituted for the bachelor's degree on a year for year basis, but not for the specific experience.

Preferred Qualifications
  • Master's degree in business, healthcare administration, or related field from an accredited institution.
  • Primary care experience with practice transformation (i.e., PCMH, Care by Design) and population health management.
  • Academic health system experience is preferred.

Competencies/Knowledge, Skills and Abilities:
  • Ability to communicate effectively, both in writing and orally.
  • Ability to establish and maintain effective working relationships with employees at all levels throughout the institution.
  • Outstanding customer service skills.
  • Demonstrated commitment and leadership ability to advance diversity and inclusion.
  • Ability to tolerate a high degree of ambiguity yet work effectively to fulfill the mission, goals, and objectives of the department
  • Demonstrated business development and strategy skills, to include budgeting, profit/loss statements, business proposals, new business ventures or pro-forma generation.
  • Ability to develop collaborative partnerships with physicians/APPs, inter-and intra-campus partners, governmental agencies, and payers.
  • Ability to prioritize multiple projects and tasks with independent judgment and to handle changing workloads and demands as necessary. Must be able to determine most efficient sequence of duties on any given day.
  • Flexibility to adapt to changing workloads and management schedules.
  • Ability to maintain confidentiality and exercise appropriate discretion with information.

Special Instructions to Applicants:*Applications are accepted electronically ONLY at * REQUIRED APPLICATION MATERIALS: 1). A cover letter of application which specifically addresses the job requirements and outlines qualifications. 2). A current resume/CV. 3). List of 3-5 professional references. Questions should be directed to Deanna Schroder at [email protected]

Reference checks are a standard step in our hiring process. You may be asked to provide contact information, including e-mail addresses, for up to 5 references if you are referred to the Hiring Authority for an interview. We will notify you prior to contacting both on and off-list references.

Application Materials Required:Cover Letter, Resume/CV, List of References

Application Materials Instructions:APPLICATION DEADLINE: Review of applications will begin immediately and will continue until the position is filled.

Job Category: Health Care

Primary Location: Aurora

Department: H0001 -- Anschutz Medical Campus - 20148 - SOM-Family Medicine

Schedule: Full-time

Posting Date: Apr 2, 2018

Closing Date: Ongoing

Posting Contact Name: Deanna Schroder

Posting Contact Email: [email protected]

Position Number: 00744654





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Job No:
Posted: 4/3/2018
Application Due: 6/2/2018
Work Type: