LEAD OPERATIONS SUPERVISOR
Duties: The Operations Manager is responsible for overseeing the daily operation of all rec facilities-Pottruck Health & Fitness Center, Tse Center, Ringe Squash, Fox Fitness and Sheerr Pool. This includes assisting with supervising and training staff, serving as a customer service point person, overseeing the opening and closing the facility, addressing equipment and facility cleanliness and function, subbing when needed, and doing required clerical work to ensure smooth Rec facility operation.
More specifically, a person in this role will be expected to complete regular facility walkthroughs - for staff supervision, equipment issues, facility breakdowns and
patron interaction. They will also monitor a shared email, temp staff schedule and sub requests, transfer data into spreadsheets, oversee the lost and found process, be heavily involved in the hiring, training, and assessment of temp staff. This person will be responsible for shift meetings and shift assignments daily. Last, they will be expected to assess with Risk Managment and other manual review and complete regular Risk Managment checks on safety equipment, staff, and supplies.
Schedule for this position will regularly be evenings through closing on weekdays
Qualifications: High School Diploma or GED and 1 to 2 years of experience, or equivalent combination of education and experience is required. Bachelors degree
preferred. Proven record of excellent internal and external customer service and communication skills, have the ability to manage multiple priorities
simultaneously. A valid American Red Cross Lifeguarding Certification is required at hire and expected to be maintained.
Reference Number: 24-28270
Salary Grade: 023
Employment Type: Non-Exempt
Org: Recreational Facilities
Job Family: C-General Clerical