LEAD OPERATIONS SUPERVISOR

Location
Philadelphia
Posted
Apr 03, 2018
Administrative Jobs
Academic Affairs
Institution Type
Four-Year Institution

Duties: The Operations Manager is responsible for overseeing the daily operation of all rec facilities-Pottruck Health & Fitness Center, Tse Center, Ringe Squash, Fox Fitness and Sheerr Pool. This includes assisting with supervising and training staff, serving as a customer service point person, overseeing the opening and closing the facility, addressing equipment and facility cleanliness and function, subbing when needed, and doing required clerical work to ensure smooth Rec facility operation.
More specifically, a person in this role will be expected to complete regular facility walkthroughs - for staff supervision, equipment issues, facility breakdowns and patron interaction. They will also monitor a shared email, temp staff schedule and sub requests, transfer data into spreadsheets, oversee the lost and found process, be heavily involved in the hiring, training, and assessment of temp staff. This person will be responsible for shift meetings and shift assignments daily. Last, they will be
expected to assess with Risk Managment and other manual review and complete regular Risk Managment checks on safety equipment, staff, and supplies.
The schedule for this position will be weekends and mid-day shifts

Qualifications: High School Diploma or GED and 1 to 2 years of experience, or equivalent combination of education and experience is required. Bachelors degree preferred. Proven record of excellent internal and external customer service and communication skills, have the ability to manage multiple priorities simultaneously. A valid American Red Cross Lifeguarding Certification is required at hire and expected to be maintained.

Reference Number: 24-28271

Salary Grade: 023

Employment Type: Non-Exempt

Org: Recreational Facilities

Special Requirements:

Job Family: C-General Clerical

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