Service Assistant - Facilities Management (Pool)

Job description

Posting Number CP15

Working Title Service Assistant - Facilities Management

About the University

Founded in 1871 as a land grant institution, the University of Arkansas is classified by the Carnegie Foundation among the top two percent of universities in the nation with the highest level of research activity. Ten colleges and schools serve more than 26,700 students with more than 200 academic programs. University of Arkansas students earn nationally competitive awards at an impressive rate and represent 50 states and more than 120 countries.

Located in the stunning Ozark Mountains of Northwest Arkansas, Fayetteville is home to the University of Arkansas campus, known for its spectacular views and ample green spaces. Fayetteville is considered one of the country's finest college towns, and the surrounding northwest Arkansas region is regularly ranked one of the best places to live in the U.S. Some of the nation's best outdoor amenities and most spectacular hiking trails are within a short drive of campus.

As an employer, the University of Arkansas offers a vibrant work environment and a workplace culture that promotes a healthy work-life balance. The benefits package includes university contributions to health, dental, life and disability insurance, tuition waivers for employees and their families, 12 official holidays, immediate leave accrual, and a choice of retirement programs with university contributions ranging from 5 to 10% of employee salary.

About the College/Department

Meeting and exceeding our customers' concerns and expectations (cleaning, recycling, pest control, windows contracts, waste management, and "student first" focus) by maintaining the APPA Level II standard.

Department Home Page

Job Type Staff

Summary of Job Duties

The Service Assistant is responsible for general cleaning of areas in and around office buildings, classrooms, lecture halls, conference rooms, auditoriums, building common areas, and other areas on campus as required. The job duties will include vacuuming, mopping, sweeping, dusting, and emptying small office trash cans as well as large Brute trash cans. This position will be responsible for using a carpet extractor and a floor buffer. The Service Assistant will be responsible for cleaning commodes, sinks, water fountains, etc. This position will also be responsible for snow/ice removal during winter months. Other duties as assigned.

Regular, reliable, and non-disruptive attendance is an essential job function of this job, as is the ability to create and maintain collegial, harmonious working relationships with others.

Minimum Qualifications: Please ensure that all relevant application materials include details addressing the minimum qualifications. Applicants not meeting the minimum qualifications will be disqualified from consideration.
  • The formal education equivalent of a high school diploma

Does this job require any license(s)/certification(s)? No

If yes, please specify

Preferred Qualifications
  • At least one year of custodial work experience in a commercial/corporate industry

Knowledge, Skills and Abilities (KSAs)
  • Knowledge of basic cleaning techniques
  • Knowledge of cleaning equipment operation and maintenance
  • Ability to follow instructions and perform repetitive manual work
  • Ability to use cleansers and other agents
  • Ability to clean floors and furniture
  • Ability to use housekeeping cleaning supplies and equipment
  • Ability to work independently without close supervision
  • Ability to follow oral and/or written instructions
  • Ability to perform multiple tasks and to prioritize assignments
  • Ability to perform repetitive manual work
  • Ability to do required lifting (up to 50 lbs)

Physical activities associated with this position

The following physical activities are associated with the position and will be performed with or without an accommodation. All individuals are encouraged to apply.


  • Climbing
  • Crawling
  • Sharps
  • Sitting


  • Lifting
  • Talking


  • Balancing
  • Crouching
  • Feeling
  • Manipulate items with fingers, including keyboarding
  • Grasping
  • Hearing
  • Kneeling
  • Pulling
  • Pushing
  • Reaching
  • Repetitive motion
  • Standing
  • Stooping
  • Walking

The worker is required to have visual acuity to determine the accuracy, neatness, and thoroughness of the work assigned (i.e., custodial, general laborer, etc.) or to make general observations of facilities or structures (i.e., security guard, etc).

The conditions the worker will be subject to in this position. (Please check all blocks that apply) The employee is subject to inside environmental conditions. Protection from weather conditions but not necessarily from temperature changes., The employee is subject to outside environmental conditions. No effective protection from the weather., The employee is subject to both environmental conditions. Activities occur inside and outside., The employee is subject to extreme cold. Temperatures typically below 32 degrees for periods of more than one hour. Consideration should be given to the effect of other environmental conditions, such as wind and humidity., The employee is subject to extreme heat. Temperatures above 100 degrees for periods of more than one hour. Consideration should be given to the effect of other environmental conditions, such as wind and humidity., The employee is subject to noise. There is sufficient noise to cause the worker to shout in order to be heard above ambient noise level., The employee is subject to vibration. Exposure to oscillating movements of the extremities or whole body., The employee is subject to hazards. Includes a variety of physical conditions, such as proximity to moving mechanical parts or vehicles, electrical current, working in high places, exposure to chemicals, biological, radiological or hazardous materials., The employee is subject to atmospheric conditions. One or more of the following conditions that affect the respiratory system or the skin: fumes, odors, dust, mists, gases, or poor ventilation.

Work Schedule Various Shifts - Select desired schedule by answering the Supplemental Questions

Overtime Eligible Yes

Is this position weather/event essential? If yes, the employee in this position will report to work at the scheduled time when the University is closed due to inclement conditions. Yes

Work Location/Building Fayetteville Campus - Facilities Management

Benefits Eligible Yes

Appointment Percent 100

Salary $20,922 (plus shift differential for evening shift may receive up to six percent (6%) and night shift may receive up to twelve percent (12%))

Does this Position require a Motor Vehicle Reports Check? No

If yes, please specify
  • Criminal background check
  • Sex offender registry check
  • Drug screening

Does this position require a substance abuse test? Yes

Pre-employment Screening Requirements

The University of Arkansas is committed to providing a safe campus community. We conduct background investigations for applicants being considered for employment. Background investigations include a criminal background check, a sex offender registry check, and when appropriate, a financial (credit) background check, a Motor Vehicle Registry (MVR) check, and/or drug screening. A criminal conviction or arrest pending adjudication or adverse financial history information alone shall not disqualify an applicant in the absence of a relationship to the requirements of the position. Background check information will be used in a confidential, non-discriminatory manner consistent with state and federal law.

Posting Detail Information

Future Open Date

Close Date 07/02/2018

Anticipated Start Date

Anticipated End Date (for temporary appointments)

Recruitment Contact Information

University of Arkansas Human Resources
ADMN 222
(479) 575-5351

All application materials must be uploaded to the U of A's employment system at Please do not send to listed recruitment contact.

Special Instructions Summary

This is a pool posting that will be used to collect applications to fill Service Assistant positions in Facilities Management as they become available. This pool posting will expire at 8:00 a.m. on July 2, 2018. Applicants wishing to be considered after this date must re-apply.

Hiring Location 222 Administration Building Fayetteville, AR 72701

EEO Statement

The University of Arkansas is an equal opportunity, affirmative action institution. The university welcomes applications without regard to age, race, gender (including pregnancy), national origin, disability, religion, marital or parental status, protected veteran status, military service, genetic information, sexual orientation or gender identity. Persons must have proof of legal authority to work in the United States on the first day of employment. All applicant information is subject to public disclosure under the Arkansas Freedom of Information Act.

City, St. Fayetteville, AR

Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * Do you have the formal education of a high school diploma or equivalent?
    • Yes
    • No
  2. * How many years of custodial work experience do you have in the commercial/corporate industry?
    • No experience
    • Less than one year
    • At least one year, but less than two
    • At least two years, but less than three
    • At least three years, but less than four
    • At least four years, but less than five
    • Five years or more
  3. * Have you used a floor buffer?
    • Yes
    • No
  4. * Have you used a carpet extractor?
    • Yes
    • No
  5. * Are you available to work Monday - Friday 7:00 a.m. - 3:30 p.m.?
    • Yes
    • No
  6. * Are you available to work Monday - Friday 3:00 p.m. - 11:30 p.m.?
    • Yes
    • No
  7. * Are you available to work Sunday - Thursday 11:00 p.m. - 7:30 a.m.?
    • Yes
    • No
  8. * Are you available to work Thursday - Monday 8:30 a.m. - 5:00 p.m.?
    • Yes
    • No
  9. * Are you available to work Saturday - Wednesday 8:30 a.m. - 5:00 p.m.?
    • Yes
    • No
  10. * Are you available to work Thursday - Monday 7:00 a.m. - 3:30 p.m.?
    • Yes
    • No
  11. * Facilities Management staff is considered essential personnel. When the University of Arkansas is closed due to inclement weather, the person filling this position is required to report to work. Are you willing to work during inclement weather and event specific days?
    • Yes
    • No

Documents Needed to Apply
Required Documents
    Optional Documents
    1. Proof of Veterans Status





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    Job No:
    Posted: 4/3/2018
    Application Due: 6/2/2018
    Work Type: