Coral Gables, Florida
Apr 02, 2018
Institution Type
Four-Year Institution
The University of Miami is considered among the top tier institutions of higher education in the U.S. for its academic excellence, superior medical care, and cutting-edge research. At the U, we are committed to attracting a talented workforce to support our common purpose of transforming lives through teaching, research, and service. Through our values of Diversity, Integrity, Responsibility, Excellence, Compassion, Creativity and Teamwork (DIRECCT) we strive to create an environment where everyone contributes in making UM a great place to work. We are one of the largest private employers in Miami-Dade County; home to more than 13,400 faculty and staff from all over the world.

The Senior Academic Advisor serves as an educational resource to new, current, and transfer students by providing expert and specialized academic counseling to a diverse student population. He/she provides a range of academic advisement within a specified undergraduate academic department and/or the equivalent unit of a school or college. The Advisor assists students in their growth and development by constructing degree-compliant educational plans that are compatible with the student’s professional and life goals. Advisors engage in a continuous and consistent process of personal contact with their advisees so that students are properly counseled to be self-directed, motivated, and responsible decision-makers. The Advisor assesses academic level, responds to student academic inquiries, assists in the resolution of individual academic problems, advises on academic program changes, advises and assists students in the development of class schedules, analyzes applications, transfer evaluations, and transcripts for transfer equivalencies and graduation from the University. The Advisor tracks advisees’ advancement and provides case management to promote timely graduation. The Advisor adheres to and upholds the University of Miami Advising Compact.

Primary Duties and Responsibilities:

  • Serves as the first point of contact for educational advice. Assists students in exploring their interests and broad educational goals; recommends appropriate courses, cognates, majors, minors and more specific degree requirements in terms of students’ stated preferences, interests, and aptitudes.

  • Educates students about their academic requirements, research and career opportunities within their chosen field; helps students create, maintain, and edit a viable graduation plan; provides students information about graduate or professional school and career planning and preparation.

    Designs and implements tools, methods, programs, and procedures to provide students with the highest-quality advising services.

    Employs the University Bulletin, the Cognate Search Engine, the Academic Calendar, written course descriptions, and other appropriate sources to answer student inquiries and resolve problems related to curriculum and course prerequisites. Helps students identify and match their interests to cognates, additional majors or degrees; connects students to appropriate individuals and Responsible Academic Units in other schools, colleges, or departments.

    Provides integrated analysis and consultation to students on complex academic and associated issues, some of which involve consideration of a student’s wellbeing, health status, financial or other personal impediments; guides and supports students in making critical decisions. Where appropriate, refers students to other professional resources at the institution.

    Consistent with FERPA guidelines, consults and interacts with parents and families of students, health professionals, faculty, case workers, and others, to ensure 360° support for students’ academic goals.

    Receives and reviews transcripts to ensure eligibility for admission to a specific college or program including evaluation of transfer credits and applicability of academic credit to program requirements.

    Monitors and meets with students to review their progress toward their goals. Discusses with students grades and other performance indicators and assesses progress toward post-graduate goals/opportunities. Evaluates unique strengths and weaknesses in student’s academic, career, and personal development and identifies the factors that enhance or prevent academic progress to provide appropriate guidance. Provides reports to deans and directors in school or college on student academic progress in individual cases and in the aggregate by class and by cohort.

    Reviews and approves all educational transactions, such as course selection and registration, drop/adds, withdrawals, change of major, interschool transfers, and dual degrees.

    Interprets and provides rationale for the University’s institutional policies, procedures, and requirements.

    Engages in continuing in-service training related to academic information and advisement procedures.

    Initiates and maintains individual student records in the Canelink student-records-system, updating and evaluating records, specifically degree plans; responsible to declare degree plans in the student’s Canelink record. Reviews student grade reports each semester to determine probation and/or suspension based on academic regulations of university. Notifies and places students on probation or suspension. Returns students to regular status after sufficient progress is made. Manages student advising in the Canelink system: student registration, degree audit, course prerequisites, review of student record to ensure deadlines are met.

    Initiates and maintains the records of all interactions with students and manages the software for documenting, scheduling and recording all interactions.

    Serves as primary interface with the Student Success Collaborative – Campus Advising Resource (SSC-Campus) within their school/college; trains others in the use of SSC-Campus within their school or college; generates reports from SSC-Campus for deans/directors overseeing the advising function within a school or college; designs and implements advising strategies based on data generated from SSC-Campus for each individual student.

    Coordinates and updates program information and recruitment materials for organized recruitment events; develops and revises informational material, handbooks, advisement, newsletters, and other recruitment materials for students, department and school/college.

    Maintains correspondence with prospective and admitted students; writes and edits letters and supporting documents with information about orientations, meeting schedules, and advising guidelines for new and transfer students.

    Writes letters of recommendation for students and letters required for transient status.

    Coordinates with other organizational units to process admission and graduation requests and to aid in resolution of academic problems.

    Assists faculty advisement, athletic coaches, and/or other counseling personnel by providing records, evaluations, interpretations, and other requested data, recommendations, and conclusions.

    Plans and coordinates specific school functions such as new student orientation, open houses, workshops, and other school events and activities related to student onboarding, guidance and academic progress.

    Adheres to strict student confidentiality in accordance with the Family Education Rights and Privacy Act; maintains professional integrity and confidentiality when corresponding/contacting students, parents, candidates, and officials within the University and at other institutions in the US and abroad.

    Performs supplemental administrative activities such as scheduling meetings and interviews, securing requested information, verifying and maintaining computerized data files, and preparing summary reports.

Knowledge, Skills, and Abilities:

  • High quality decision making and judgment

  • Skill in interviewing and counseling; high degree of emotional intelligence

    Ability to communicate effectively, both verbally and in writing.

    Extensive knowledge of academic standards and policies, and of institutional resources

    Knowledge of student recruitment and retention issues.

    Ability to analyze course prerequisites, certification, and/or curriculum/graduation requirements.

    Ability to evaluate student transcripts and/or records.

    Strong interpersonal skills and public presentation skills

    Strong organizational skills

Education Requirements (Essential Requirements):

  • Bachelor’s degree; Master’s degree preferred

Work Experience Requirements (Essential Requirements):

  • Three to four years’ relevant work experience.

  • Any appropriate combination of relevant education, certifications and/or work experience will be considered.

Apply online. Position #P100015959

The University of Miami is home to some of the brightest minds in the world. We are committed to educating and nurturing students, creating knowledge, and providing service to our community and beyond. The University of Miami offers competitive salaries and a comprehensive benefits package including medical and dental benefits, tuition remission, vacation, paid holidays and much more. The University of Miami is an Equal Opportunity/Affirmative Action Employer. Come join us!


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