Library Support Specialist (Temporary)

Job description

Library Support Specialist (Temporary)

San Mateo County Community College District

Posting Number: 2014576S
Department: Library CSM (DEPT)
Location: College of San Mateo
Position Number: TBD
Percentage of Full Time: 100%
FLSA: Non-Exempt (accrues overtime)
Months per Year: other
If other, please specify: On-Call
Salary Range:
Min Salary: $22.38 per hour
Max Salary: $28.61 per hour
Position Type: Classified, Temporary

Who We Are:
San Mateo County Community College District values the principles of diversity and equity. We provide our students with a rich and dynamic learning community that embraces differences, emphasizing collaboration and engaging students in and out of the classroom, encouraging them to realize their goals, and to become critical thinkers and socially responsible leaders.

The Library Support Specialist involves paraprofessional work related to assisting library patrons in the use of a college and countywide network of libraries, library resources, related services, and activities. Under direction, the employee assists librarians and other faculty in providing technical, electronic, and direct information to library patrons about policies, procedures, circulation services, online access, database resources, fees, returns and other information. The Library Support Specialist provides assistance to library patrons in an open access library lab and/or with other library-based computer mediated resources. The employee also maintains confidentiality of the databases for library patrons. Public contact is extensive and involves students, staff, the general public, vendors, other educational institutions, community, and business representatives to exchange information related to library access and resource availability. A high degree of independent judgment and creativity are required to select from alternate and often conflicting solutions to resolve a variety of minor and occasional major problems that arise. Consequences of errors in judgment can be costly in public relations, employee and customer time. A Library Support Specialist can monitor the work of clerical and other staff, library interns, and student assistants.

The College and the District:

Who We Want:

The Position:

Duties and Responsibilities:
The duties below are representative of the duties of the classification and are not intended to cover all of the duties performed by the incumbent(s) of any particular position. The omission of specific statements of duties does not exclude them from the position if the scope of work is similar, related, or a logical assignment to this classification.

1. Exchanges information with students, staff, the general public, other educational institutions, vendors, collection agencies, interlibrary loan services, public library and other personnel regarding county-wide and college library services, resources, on-site services, billing, fees, returns, database accessibility, policies and procedures

2. Refers library patrons to electronic, community, and other resources for technical assistance as appropriate

3. Confers with librarians and other staff to plan short- and long-range service delivery models, including development of new materials

4. Attends workshops, meetings and other events to obtain current information

5. Serves on various library-related committees

6. Participates in library tours, orientation programs, and other public relations activities

7. Staffs a major section of the college library, in conjunction with librarians

8. Catalogs items (print and non-print items, books, periodicals, instructor’s reserve materials) into the library’s collections

9. Provides assistance to library patrons in an open access laboratory and/or with other library-based computer mediated resources in locating and using requested media, referrals to appropriate staff to obtain technical information, and to collect and document the payment of fees, fines, and other transactions

10. Performs inventory and media searches

11. Plans and prepares exhibits and displays in conjunction with librarians and other staff

12. Makes recommendations for the acquisition of new media, resource materials, and/or software

13. Interprets, modifies, and verifies bibliographic and other documentation

14. Assigns bar codes to all catalogued items and enters on the bibliographic record

15. Prepares bibliographies and acquisition lists

16. Performs copy cataloguing and related technical services

17. Receives and organizes a variety of materials to be returned to library shelves, transferred to other sites, added to the collection, or discarded

18. Orders, purchases, and subscribes to numerous print and non-print materials, including books, equipment, computers, government documents, serials, media, and all supplies

19. Trains and monitors the work of clerical and other staff, library interns and student assistants as assigned

20. Enters, modifies and retrieves information using a variety of computer software

21. Sets up and maintains detailed payment records and holds, and statistical, financial and other records to monitor and track library usage, cataloguing and availability of book, periodical, and non-print resources

22. Uses a variety of computer software to compose and prepare correspondence, memoranda, special and regular reports, bulletins, surveys, text and formatting of web site information and other written materials

23. Performs other related duties as assigned

Minimum Qualifications:
• A combination of education and experience equivalent to possession of a Bachelor’s degree plus library work experience or an Associate degree in library science and successful library experience of increasing responsibility that has included demonstrated knowledge of technical library services, resources, and technology• Successful complex clerical experience of increasing responsibility• Extensive public contact experience with people at various levels within an organization who are diverse in their academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds• Skill in computer data entry, modification, and retrieval, including the use of a database for a variety of record keeping and reporting• Demonstrated skills in oral and written communication• Experience with training and leading the work of others• Experience with the use of a variety of computer software to compose and prepare correspondence, reports, presentations, and other written materials• Experience with research and compiling data for, formatting, and preparing reports• Demonstrated skill in multi-tasking, prioritizing workloads, and working both independently as well as part of a high-quality customer service educational environment

Physical Requirements:
This classification requires the ability to type, use phone, stand intermittently, walk, bend and stoop, occasionally lift, carry, push, pull or otherwise move objects of light to moderate weight, work at a computer, including viewing a monitor for various lengths of time, repetitive use of keyboard, mouse, or other control device, and dexterity of hands and fingers to operate keyboard in order to perform the essential functions.

Equivalence to Minimum Qualifications:

Knowledge, Skills and Abilities:
1. Knowledge of the resources, technology (integrated library systems, Banner, Websmart), procedures, services, and policies commonly applicable to academic and public library systems

2. Skill in using a variety of computer software to research and catalog library materials and to prepare statistical, financial, demographic, and other data for special and regular reports

3. Skill in use of the Microsoft Office Suite, Adobe Creative Suite, and web-based content management systems

4. Skill in respectful, tactful and sensitive interaction with people who are diverse in their academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds

5. Skill in oral communication, including public speaking and giving clear and concise instructions

6. Skill in written communication

7. Skill in training and monitoring the work of others

8. Skill in organizing data, setting up, tracking and maintaining data in electronic and manual files

9. Ability to work effectively as part of a customer service team

Preferred Qualifications:

Due to the temporary nature of this position, benefits are not included.

Open Date: 03/29/2018
First Review Date: 04/19/2018
Close Date:
Open Until Filled: Yes

Special Instructions Summary:
Required application materials, including the cover letter, will be screened on the basis of Requirements and Knowledge, Skills and Abilities listed in this announcement. Candidates for interview will be selected from among those who most closely meet the requirements and knowledge, skills and abilities. Meeting the minimum qualifications does not guarantee an interview. As part of the interview process, candidates may be asked to demonstrate job-related knowledge and skills.

Conditions of Employment:
Prior to employment, the selected candidate will be required to complete the following:

1. Submit official transcripts (applies to all faculty or educational administrative positions)
2. Submit verifications of prior employment
3. Satisfactory references
4. Successfully being cleared for employment through the background checking process

In addition to background checks, the District may review publicly available information about a candidate on the Internet. If a candidate is aware of incorrect or inaccurate information that is available on the Internet, the candidate is welcome to address such an issue with the Office of Human Resources.

5. Present original documents for proof of eligibility to work in the United States
6. Approval of your employment by the SMCCCD Board of Trustees
7. Provide a certificate of Tuberculosis exam for initial employment.
8. Have fingerprints taken by a Live Scan computer (Clearance must be received prior to first day of employment). Please note that the California Education Code requires, in part, that community college districts shall not employ or retain in employment persons in public school service who have been convicted of certain felonies, a misdemeanor drug charge (including alcohol offenses) or misdemeanor moral turpitude (sexual offense) crime. However, consideration may be given to those whose drug convictions occurred more than five years ago. A conviction for other crimes may not necessarily disqualify you from the job for which you may be applying.

EEO Statement:
The San Mateo County Community College District is an Equal Opportunity Employer that seeks to employ individuals who represent the rich diversity of cultures, language groups, and abilities of its surrounding communities.

Applicants who have disabilities may request that special accommodations be made in order to complete the selection process. Accommodation request forms and a copy of the Americans with Disabilities Act applicant procedures are available in the Office of Human Resources.

Annual Security Report:
San Mateo County Community College District’s (SMCCCD) 2017 Annual Security Report (ASR), required by the Clery Act, includes statistics for the previous three years concerning reported crimes that occurred on campus; in certain off-campus buildings owned or controlled by SMCCCD; and on public property within, or immediately adjacent to and accessible from SMCCCD. Our 2017 Annual Security Report also outlines various campus safety and security policies, such as those concerning crime reporting, prevention and response to sexual and gender violence, alcohol and drug use, crime prevention, emergency response and evacuation procedures, and other matters. The 2017 Annual Security Report also includes important tips to help every member of the community remain safe and avoid becoming a victim of crime. The 2017 Annual Security Report is now available at You can also obtain a copy of this report by contacting the Department of Public Safety at the District Office or any of the three Campuses (650) 738-7000.

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Job No:
Posted: 4/2/2018
Application Due: 7/26/2018
Work Type: