Library Support Specialist (Temporary)

Library Support Specialist (Temporary)

San Mateo County Community College District

Posting Number: 2014576S

Department: Library CSM (DEPT)

Location: College of San Mateo

Position Number: TBD

Percentage of Full Time: 100%

Months per Year: other

Salary Range: $22.38 per hour - $28.61 per hour

Position Type: Staff & Admin

General Statement:

San Mateo County Community College District values the principles of diversity and equity. We provide our students with a rich and dynamic learning community that embraces differences, emphasizing collaboration and engaging students in and out of the classroom, encouraging them to realize their goals, and to become critical thinkers and socially responsible leaders.

The Library Support Specialist involves paraprofessional work related to assisting library patrons in the use of a college and countywide network of libraries, library resources, related services, and activities. Under direction, the employee assists librarians and other faculty in providing technical, electronic, and direct information to library patrons about policies, procedures, circulation services, online access, database resources, fees, returns and other information. The Library Support Specialist provides assistance to library patrons in an open access library lab and/or with other library-based computer mediated resources. The employee also maintains confidentiality of the databases for library patrons. Public contact is extensive and involves students, staff, the general public, vendors, other educational institutions, community, and business representatives to exchange information related to library access and resource availability. A high degree of independent judgment and creativity are required to select from alternate and often conflicting solutions to resolve a variety of minor and occasional major problems that arise. Consequences of errors in judgment can be costly in public relations, employee and customer time. A Library Support Specialist can monitor the work of clerical and other staff, library interns, and student assistants.

Minimum Qualifications:

• A combination of education and experience equivalent to possession of a Bachelor’s degree plus library work experience or an Associate degree in library science and successful library experience of increasing responsibility that has included demonstrated knowledge of technical library services, resources, and technology
• Successful complex clerical experience of increasing responsibility
• Extensive public contact experience with people at various levels within an organization who are diverse in their academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds
• Skill in computer data entry, modification, and retrieval, including the use of a database for a variety of record keeping and reporting
• Demonstrated skills in oral and written communication
• Experience with training and leading the work of others
• Experience with the use of a variety of computer software to compose and prepare correspondence, reports, presentations, and other written materials
• Experience with research and compiling data for, formatting, and preparing reports
• Demonstrated skill in multi-tasking, prioritizing workloads, and working both independently as well as part of a high-quality customer service educational environment

Knowledge, Skills, and Abilities:

1. Knowledge of the resources, technology (integrated library systems, Banner, Websmart), procedures, services, and policies commonly applicable to academic and public library systems
2. Skill in using a variety of computer software to research and catalog library materials and to prepare statistical, financial, demographic, and other data for special and regular reports
3. Skill in use of the Microsoft Office Suite, Adobe Creative Suite, and web-based content management systems
4. Skill in respectful, tactful and sensitive interaction with people who are diverse in their academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds
5. Skill in oral communication, including public speaking and giving clear and concise instructions
6. Skill in written communication
7. Skill in training and monitoring the work of others
8. Skill in organizing data, setting up, tracking and maintaining data in electronic and manual files
9. Ability to work effectively as part of a customer service team

Preferred Qualifications:

Benefits: Due to the temporary nature of this position, benefits are not included.

First Review Date: 04/19/2018

Open Until Filled: Yes

To apply, visit:

The San Mateo County Community College District is an Equal Opportunity Employer that seeks to employ individuals who represent the rich diversity of cultures, language groups, and abilities of its surrounding communities.


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