Sponsored Programs Operations Manager
Position Number: 00106881
Primary Function of Organization Unit: Sponsored Programs & Regulatory Compliance Services (SPARCS) facilitates the submission of proposals, negotiation of agreements, the administration of internally and externally funded projects, and the administration of subagreements that provide funding to NC State University. This includes all aspects of externally sponsored research and scholarship, from pre-award management to non-fiscal post-award management. All administrative bodies at the university that oversee grants and contracts or matters of regulatory compliance are responsible for seeking guidance from SPARCS to provide optimal stewardship of external funds and regulated research subjects. An Associate Vice Chancellor for Research Administration leads the team, which includes an Associate and an Assistant Director and a team of EPA professionals. This team negotiates and accepts legal terms and conditions for conducting externally sponsored research, and manages compliance, meeting a myriad of federal and state regulations. External sponsors include federal, state, local governments and private enterprise. They provide funding via grants, cooperative agreements or contracts where deliverables are identified and progress reporting is expected. The office enjoys a robust and close relationship with the development arm of the institution. Both entities foster excellent coordination in determining the best fit between opportunities and sponsorship. Additionally, SPARCS partners with the Office of Technology Transfer to ensure that NC State University remains in the best possible position to execute licensing agreements for intellectual property disclosed and ready for commercial application by our federal, state and industrial partners.
Essential Job Duties: The Sponsored Programs Operations Manager will manage the Sponsored Programs Operations team and processes related to sponsored program proposals and awards. Overseeing a team of Program Associates and Program Specialists, the Manager will ensure prompt, efficient and knowledgeable support for the university's proposal and award processing needs, as well as routine business functions such as purchasing and information technology requests. Responsibilities will include: Staff Development and Supervision: - Assign tasks and monitor assignments for timely completion and workload equity. - Provide training as needed to ensure an operations team with current knowledge and skills related to sponsor requirements and university processes and policies. - Identify and support appropriate professional development opportunities for team members. - Recruit and train new team members. - Provide informal and formal evaluation of team member performance. - Identify and resolve issues impeding team performance and staff professional growth. Program Management: - Monitor incoming email to ensure prompt (within 24 hrs) acknowledgement and assignment of awards, requests for information and requests for campus support. - Ensure incoming mail, phone calls and project modification requests (PMRs) are received and assigned. - Communicate important announcements related to SPARCS and sponsor administrative changes to campus community. - Draft new and revised standard operating procedures as needed. Provide SOP and policy recommendations to Assistant Director for Operations. - Ensure SPARCS web content related to Operations is current. - Communicate with College Research Offices and the Office of Contracts and Grants to ensure SOPs and mutual expectations are understood. - Maintain rate of returned transactions from Contracts and Grants <5%. Proposal and Award Processing: - Serve as university signatory for proposals not delegated to College Research Offices - Carry a portfolio of assignments and provide back-up support for team members during business travel, vacation and other absences from the office. o Proposals are reviewed against sponsor guidelines, UNC System and NCSU policies. o Proposals are supported by required internal approvals and complete and accurate information in the university electronic system (currently PINS). o Awards are supported by approved, complete proposal records and are processed in accordance with established SOPs. Systems Management: - Maintain institutional profiles in sponsor portals (Grants.gov, Fastlane, Research.gov, NIH eRA Commons, ezFedGrants, ProposalCentral, etc.) as needed to support university proposal and award management requirements. - Manage sponsor portal permissions for individuals with delegated authority to submit proposals. - Coordinate SPARCS eRA (currently RADAR) permissions, process changes and reporting needs with SPARCS IT team. - Maintain a sufficient working knowledge of SPARCS eRA and sponsor systems to provide guidance and support to team members and campus users. Other Duties & Responsibilities: - Develop and participate in meetings, training events and information sessions for central office and campus audiences. - Identify and complete external training opportunities appropriate to maintain current working knowledge of sponsored programs and the requirements of sponsors important to NC State. - Participate in sponsor visits when requested. - Represent SPARCS Operations in Assistant Director's absence.
Department Required Skills: -Hands-on experience with sponsor portals including Grants.gov, Fastlane, Research.gov and NIH eRA Commons required. -Demonstrated supervisory and staff development skills. -Excellent written and oral communication, technical knowledge of sponsored program award and proposal processes and prior approval requirements, customer service skills.
Preferred Experience, Skills, Training/Education: -Graduation from a four year college or university and three years of experience in academic research administration (degrees must be received from appropriately accredited institutions.) -Supervisory experience strongly preferred. -Two or more years of central office experience in a Research 1 university strongly preferred.
Necessary Licenses and Certifications: N/A
AA/EOE: NC State University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity, age, sexual orientation, genetic information, status as an individual with a disability, or status as a protected veteran.
Individuals with disabilities requiring disability-related accommodations in the application and interview process, please call 919-515-3148. Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. If highest degree is from an institution outside of the U.S., final candidates are required to have their degree verified at "www.wes.org":http//wes.org. Degree must be obtained prior to start date.
NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.