The University of Colorado Foundation receives, manages, and prudently invests private support for the benefit of the University of Colorado. Foundation employees are relationship-focused, alumni and donor-centric, collaborative, ethical, and results-oriented. They are committed to unwavering standards of excellence and consistently challenge themselves and each other to strive toward higher levels of achievement
The Gift Administrator assists with a wide variety of processes and procedures related to philanthropic contributions received and processed by the Foundation for the benefit of the University of Colorado. S/He analyzes gift and pledge information and documentation from various sources and updates donors' records accordingly. This position processes all forms of gifts and commitments through the Foundation's database, generating records and receipts. S/He responds to inquiries and resolves issues related to information in the database for Foundation and University staff as well as donors.
The successful candidate is detail-oriented, well-organized, focused, takes initiative, is experienced in problem-solving and demonstrates the use of good judgment in situations requiring independent thinking and tact.
- Responsible for specific areas of the daily contribution processing workflow, maintaining a two (2) business day turnaround for all gifts and commitments. This includes researching biographical and demographic material and/or analyzing and editing source documents to ensure correct information regarding donors and their contributions is entered accurately and timely into the Foundation's database.
- Ensures a high level of customer service is maintained when receiving and handling requests from internal and external customers, representing the Foundation and University in a positive and professional manner. This includes maintaining the Processing e-mail inbox and phone hotline, researching and responding to customer's questions, requests, and concerns.
- Assists in the maintaining of operating procedure documents to support department activities and increase productivity and quality assurance of gift processing.
- Performs administrative support, such as receiving and sorting mail, providing support for large bio-update projects, and assisting the team as needed.
- Performs other duties as assigned.
Knowledge and Skills
- Ability to quickly acquire and apply new skills and knowledge for one or more processes or areas.
- Ability to maintain high level of accuracy while meeting deadlines.
- Ability to work on assignments that are moderately complex in nature where judgment and analysis is required in resolving problems and making recommendations.
- Effective interpersonal skills including the ability to maintain confidentiality.
- Solid customer service skills with the ability to communicate effectively verbally and in writing as well as using good judgment in situations requiring initiative and tact.
- Solid time and project management skills.
- Solid computer knowledge and ability to use word processing, email, spreadsheet and database software programs. Computer skills may be subject to testing/verification.
What we offer
Salary: The salary has been established at $36,500.
- Associate degree or a minimum of two (2) years of experience in a related field, or equivalent combination of education and experience required.
- Bachelor's degree preferred
- Minimum of one (1) year of data input, database and/or other directly related experience required.
Software and Equipment Utilized
- Operates routine and non-routine office related equipment, including set up, adjustments and operational procedures (e.g., word processing equipment, personal computer, scanners, and digital copier/printer).
- Operates a personal computer using word processing, spreadsheets, data-bases, or presentation applications, e.g. Microsoft Office Products (incl. Word, Excel and Outlook); Cherwell Service Management, Quick Scan Pro and Ellucian Advance database software.
Special Instructions to Applicants:For full consideration completed applications must be submitted by February 28, 2018.
The University of Colorado is committed to providing a safe and productive learning and living community. To achieve that goal, we conduct background investigations for all final applicants being considered for employment. Background investigations include a criminal history record check, and when appropriate, a financial and/or motor vehicle history. The Immigration Reform and Control Act requires a verification of employment eligibility be documented for all new employees by the end of the third day of work. The University of Colorado is committed to diversity and equality in education and employment.
Application Materials Required:Cover Letter, Resume/CV, List of References
Application Materials Instructions:You must attach a cover letter, resume, and references to your application as three separate documents. Please identify the job specific minimum qualifications you possess in your cover letter. Also, ensure you check the "Job Specific Attachments" box next to each document on the "Required Documents" page of the application for the appropriate documents to be attached.
Job Category: Business Services
Primary Location: Denver
Department: S0001 -- System Administration - 50206 - Advancement Operations
Posting Date: Feb 6, 2018
Closing Date: Feb 28, 2018, 11:59:00 PM
Posting Contact Name: Rebecca Weitz
Posting Contact Email: [email protected]
Position Number: 00001452