ASSOCIATE DIRECTOR, INBOUND SALES FOR OE PROGRAMS
Duties: Reporting to the Director of Inbound Sales Open Enrollment (OE), within the Client Relations team, the Associate Director is responsible for the inbound sales of 50+ open enrollment program portfolio. The Associate Director will consult with prospects that have come in through the funnel (individual executives and company representatives) and effectively conduct a needs assessment to align business goals with program opportunities within our OE portfolio. The ultimate goal is to convert sales across our OE offerings and offer consultative guidance to prospects. The Associate Director must become well versed in WEE's value proposition, OE portfolio, and full participant experience as this individual is responsible for front line communication with prospective candidates.
Candidate must be able to also perform additional administrative work to support Client Relations Team, which could include, but not limited to, data entry, reporting, and market research. Must have excellent oral and written communication skills. Should be able to provide overall strategic recommendations and work toward continuous opportunities to increase sales and enhance client service and experience.
Sales Force proficiency is strongly desired as well as extensive knowledge of the Executive Education industry and global business challenges facing today's corporations.
Qualifications: Bachelor's degree required and 2-3 years' experience in sales roles within a service organization, ideally in executive education, or equivalent combination of education and experience. 3-5 years of experience strongly preferred. Relevant sales, including a practical understanding of program design for middle and senior level executives preferably in the executive education, corporate or consulting sectors.
*Independent, self-confident and highly credible in representing WEE. Ability to communicate ideas to senior and executive audiences, both in public forums and in written communication. Proven ability to work within a team environment and on project teams. A strong desire to contribute and work collaboratively to achieve goals.
*A successful candidate will have strong skills and business acumen in business development, consultative selling, persuasion, negotiating skills, and a knowledge of management education topics: strategy, leadership, finance, accounting, operations, marketing, organizational behavior and business ethics.
*A detail-oriented, analytical leader who thinks holistically about the business development, marketing and sales cycles.
*Must be able to work in a fast-paced, high volume, results-oriented environment. Action-oriented, results-driven approach to a professional team. ROI-driven problem solver. Goal oriented. Thinks strategically and creatively across multiple platforms. A proven track record in achieving aggressive sales goals in the higher education market highly desirable.
*Ability to effectively balance and prioritize competing demands.
*Ability to foresee and understand business trends, and the concerns of executives. Be innovative in approaches to educational and management problems.
*Experience utilizing business development, sales or other CRM systems, and the ability to develop and drive metrics and dashboards.
*Ability to work within a team environment.
*Willingness to respond to and follow up rapidly to client requests, and work across time zones (may include early mornings/late evenings/weekends as needed).
Reference Number: 07-28345
Salary Grade: 026
Employment Type: Exempt
Org: Executive Education
Special Requirements: Background check required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job.
Job Family: B-Executive/Managerial Administration