Associate Director, Student Conduct and Ethical Development

San Jose, CA
Mar 29, 2018
Executive Administration Jobs
C-Level & Executive Directors
Institution Type
Four-Year Institution

Job ID: 24341
Full/Part Time: Full-Time
Regular/Temporary: Regular
Job Code: 3318
Department: Student Conduct & Ethical Devl


Classification: Administrator I
Anticipated Hiring Salary: Commensurate with experience
FLSA status: Exempt

San Jose State University offers employees a comprehensive benefits package. For more information on programs available, please visit

About the Position

Reporting to the Director of Student Conduct and Ethical Development, the Associate Director assists with the administration of the student conduct process at San Jose State University and is responsible for the investigation and adjudication of alleged violations of the Student Conduct Code. The Associate Director is responsible for adjudicating an independent caseload that will include academic and non-academic violations. Under limited supervision of the Director, the Associate Director will receive and investigate reports of alleged violations of the Student Conduct Code and the Student Organizational Code of Conduct and will perform investigations, adjudicate cases, and recommend outcomes. The nature of the work performed by the Associate Director is highly sensitive and requires interpretation of CSU and university policies and procedures. This position works collaboratively with numerous offices and may develop and present workshops and other educational programs to students, faculty, and staff.

Responsibilities include but are not limited to the following:
- Receives and investigates reports of alleged academic and non-academic misconduct from incidents occurring on and off campus
- Adjudicates alleged violations of the Student Conduct Code and Student Organization Code of Conduct in accordance with CSU and SJSU policies and procedures
- Utilizes an educational philosophy when adjudicating conduct cases
- Independently manages assigned cases from inception through completion ensuring compliance with timelines, due process, and policies
- Drafts, reviews, and sends relevant correspondence for assigned cases
- Conducts informal and formal proceedings concerning alleged violations of the student and organization conduct codes
- Represents the University or assists at formal proceedings (hearings)
- Maintains accurate and up to date records of cases and proceedings in Maxient (Student Conduct Database)
- Ensures student conduct and organizational conduct records are properly maintained and organized
- Creates and develops trainings, workshops, and sanctions to support the prevention and outreach efforts

This is a position in the CSU - Management Personnel Plan (MPP), and serves at the pleasure of the President. This position will require adherence to University compliance training such as: Conflict of Interest and Ethics, AB 1825 Sexual Harassment Prevention, Information Security, and Injury and Illness Prevention Program. The person hired for this position may be required to complete an outside employment disclosure statement in accordance with Title V of the California Code of Regulations.

Education and Experience

Master's degree in conflict resolution, higher education, student affairs, or a related field from an accredited institution and three to five years of progressively responsible experience. At least two years of recent, substantive work experience with investigations, adjudicating Student Conduct and Organizational Conduct, managing confidential information, and independently and efficiently managing a significant caseload. An equivalent combination of education and experience may be considered.

Preferred Qualifications

- Five to Seven years of graduate or professional experience in student conduct, Title IX, conflict resolution or an equivalent combination of education and experience
- Experience adjudicating and investigating student conduct violations, organizational violations, and Title IX violations in a college or university setting
- Experience with current issues in the field of student conduct and the role of student conduct in a public university setting
- Experience with conflict resolution or mediation
- Experience developing workshops, sanctions, or programs
- Experience working with students in crisis situations
- Experience problem solving, interviewing, and investigating

Knowledge, Skills & Abilities

- Strong analytical skills and the ability to assess and negotiate complex, highly sensitive situations
- Excellent critical thinking skills, including the demonstrated ability to analyze information, evaluate results, and facilitate resolution of difficult challenges while maintaining strict confidentiality and sensitivity
- Knowledge of the principles of restorative justice and an ability to apply that knowledge to a conduct setting
- Awareness of federal and state compliance expectations, including FERPA, Clery, VAWA, and Title IX
- Ability to analyze complex situations, exercise sound judgment, and make impartial and objective decisions
- Ability to advise students individually and in groups on routine and sensitive topics
- Superb oral and written communication skills
- Ability to interpret, communicate, and adhere to policies and procedures
- Ability to work in a fast-paced environment while prioritizing work and coordinating multiple assignments with fluctuating and time-sensitive deadlines
- Ability to independently produce high quality work with attention to detail
- Ability to learn/use Maxient database
- Ability to use tact and diplomacy to effectively work with diverse populations

Posting Date

November 20, 2017

Application Screening

Application Screening begins January 26, 2018
Applications received before that date will receive first consideration.

This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university.

Required Application Material:

Letter of interest
List of References
Complete SJSU Online Employment Application

Please note that failure to completely fill out each section of the online application may result in your application not receiving consideration.

Note To Applicant

Every applicant who reaches the final level of interviews will be required to complete a background check. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire.


All San Jos State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

Equal Employment Statement

SJSU is an Equal Opportunity Affirmative Action employer. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, gender, gender identity/expression, sexual orientation, genetic information, medical condition, marital status, veteran status, or disability.

It is the policy of SJSU to provide reasonable accommodations for applicants with disabilities who self disclose.

Contact Information

One Washington Square San Jose, CA 95192-0046
Phone: 408-924-2250


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