Director of Educational Opportunity Program

San Jose, CA
Mar 29, 2018
Executive Administration Jobs
C-Level & Executive Directors
Institution Type
Four-Year Institution

Job ID: 24479
Full/Part Time: Full-Time
Regular/Temporary: Regular
Job Code: 3306
Department: Educ Opportunity Program


Classification: Administrator III
Anticipated Hiring Salary: Commensurate with experience
FLSA status: Exempt

San Jose State University offers employees a comprehensive benefits package. For more information on programs available, please visit

About the Position

The Educational Opportunity Program (EOP) Director reports to the Associate Vice President of Transition and Retention Services. The Director of EOP provides the leadership for the continued development and implementation of the university's overall strategy for first generation, economically disadvantaged or educationally and economically disadvantages students who are accepted into the EOP. The Director coordinates with other success and support services charged with admitting, transitioning, retaining and supporting the academic success of students to strengthen and utilize SJSU's network of programs and services. The Director will provide leadership of a visible, accessible EOP program and publicizing the value and success of the program, and coordinating with community partners to facilitate the success of EOP students.

Responsibilities include but are not limited to the following:
- Directs, supervises and evaluates all program services and activities that impact the retention and persistence of EOP students including EOP recruitment, admissions, transition services, advising, academic tutoring and student mentoring programs.
- Manages the academic and administrative support and student workers to ensure a well-functioning program with effective procedures.
- Develops, implements, monitors and communicates a strategic plan for improving retention and graduating rates of the EOP student cohort.
- Develops, implements, and assesses appropriate academic support programs to promote retention and graduation of EOP students, utilizing best practices.
- Collects and analyzes data to plan and write reports regarding deliverables and outcomes.
- In collaboration with the EOP staff, facilitates the application and selection process for the EOP as well as develop support programs for EOP students that lead to their success at the university.
- Oversees the development and implementation of services for EOP, to include, peer mentoring, peer tutoring, student success workshops, and events.
- Consults with faculty and staff, providing expert knowledge and up-to-date data, with the goal of enhancing student success for EOP students.
- Represents EOP to community organizations and the general public.
- Develops and reports program budget in coordination with the Associate Vice President, Transition and Retention Services.
- Analyzes and develops processes to forecast resource expenditures and compliance with budget requirements in a timely manner.
- Supervises staff and monitors individual staff goals and objectives and schedules performance evaluations; encourages professionalism and enhances performance results through scheduling of individual staff meetings; articulates and enforces policy procedures; encourages and supports professional and personal development of all staff. Assigns staff responsibilities.
- Develops and coordinates EOP services and partnership involvement with culturally diverse community organizations that serve communities with high EOP eligible student and parent populations.

This is a position in the CSU - Management Personnel Plan (MPP), and serves at the pleasure of the President. This position will require adherence to University compliance training such as: Conflict of Interest and Ethics, AB 1825 Sexual Harassment Prevention, Information Security, and Injury and Illness Prevention Program. The person hired for this position may be required to complete an outside employment disclosure statement in accordance with Title V of the California Code of Regulations.

Education and Experience

- A Master's Degree in Counseling, Higher Education Administration, Educational Administration or related field, from four-year college/university. A Doctorate degree and appropriate internship in job-related field may be substituted for two years of required professional experience.
- 5 to7 years of professional experience within higher education working with student service functions, program development or academic support programs
- 4 to 5 years of experience in a managerial or supervisory experience in a secondary or post-secondary setting
- 3 years of experience working with EOP and/or TRIO programs
- Experience working with disadvantaged student populations and with individuals of diverse backgrounds
- Experience developing/forecasting a budget
- Experience with data collection and assessment reporting
- Excellent written communication skills
- Experience with student learning, achievement, and graduation

Preferred Qualifications

- Doctorate degree in Counseling, Higher Education Administration, Educational Administration or related field
- 2 to 3 years of experience in program planning and program assessment
- 2 to3 years of experience in counseling, curriculum development, college admissions and/or student financial aid
- Experience in building managing and reporting a budget
- Experience directing training programs for professional and student
- Experience providing counseling/advisement to students and interfacing effectively with students, faculty, and administrators in a higher education environment
- Experience with principles of individual and group behavior and techniques used in counseling and learning
- Experience with college student development theory

Knowledge, Skills & Abilities

- Skills in providing effective and resourceful problem-solving strategies.
- Ability to write reports, business correspondence, and procedure manuals.
- Ability to effectively present information and respond to questions from groups of managers, customers, faculty, students and the general public.
- Ability to work with mathematical concepts such as probability and statistical inference, to apply concepts such as fractions, percentages, ratios and proportions. Ability to analyze data.
- Ability in providing counseling/advisement to students and interfacing effectively with students, faculty, and administrators in a higher education environment.
- Ability to determine proper techniques and actions to utilize while engaged with individuals behaving in argumentative or sensitive manner. Must be solution-oriented.
- Ability to perform accurately in a detail-oriented environment under time-sensitive conditions while handling multiple work priorities, as well as organize and plan work projects.
- Excellent oral and written communications skills.
- Ability to define problems, collect data, establish facts and draw valid conclusions as well as to interpret an extensive variety of technical instructions in mathematical or diagram form with multiple concrete and abstract variables.
- Management skills in the development, implementation, and evaluation of support programs
- Ability to interact effectively with students, staff, faculty and other members of the community with excellent skills in written and oral communication.
- Knowledge in partnering with community colleges or other external agencies.
- Ability to work cooperatively in a group with diverse backgrounds, perspectives, styles and goals.

Posting Date

February 27, 2018

Application Screening

Application Screening begins March 21, 2018
Applications received before that date will receive first consideration.

This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university.

Required Application Material:

Letter of interest
List of References
Complete SJSU Online Employment Application

Please note that failure to completely fill out each section of the online application may result in your application not receiving consideration.

Note To Applicant

Every applicant who reaches the final level of interviews will be required to complete a background check. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire.


All San Jos State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

Equal Employment Statement

SJSU is an Equal Opportunity Affirmative Action employer. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, gender, gender identity/expression, sexual orientation, genetic information, medical condition, marital status, veteran status, or disability.

It is the policy of SJSU to provide reasonable accommodations for applicants with disabilities who self disclose.

Contact Information

One Washington Square San Jose, CA 95192-0046
Phone: 408-924-2250


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