Administrative Support Coordinator II - Computer Science

San Jose, CA
Mar 29, 2018
Institution Type
Four-Year Institution

Job ID: 24511
Full/Part Time: Full-Time
Regular/Temporary: Regular
Department: College of Science


Classification: Administrative Support Coordinator II
Anticipated Hiring Salary: $3,800 /month - $4,000 /month
Salary Range: $3,115 /month - $5,316 /month
FLSA status: Nonexempt

San Jose State University offers employees a comprehensive benefits package. For more information on programs available, please visit

About the Position

The Administrative Support Coordinator II provides general office support functions to the Department of Computer Science. Reporting to the Chair of the Department of Computer Science, and working independently, under general supervision, the Administrative Support Coordinator II performs moderate to complex administrative support duties for the department chair, administrative staff, students, and faculty.

Responsibilities include but are not limited to the following:

-Supports, maintains and configures all aspects of the Computer Science website, related web applications, and repositories, such as OUCampus, WIKI, and Google applications.
-Maintains website site content design; supports Chair and Academic Coordinators with content, web pages and forms for sites inside and outside the content management system.
-Coordinates and is responsible for all online and digital resources in the Department of Computer Science, including department websites, WIKI and Google files.
-Assist with the Department's online presence, coordinating social media information, etc. as needed.
-Automates online surveys, questionnaires, assessment data collection and analysis.
-Assists Chair, Academic and Assessment Coordinator with analyses, report preparation and dissemination.
-Assists Chair and Academic Coordinators with digitization of advising forms and documents
-Maintains records of accomplishments in an online database, prepares publicity documents and reports to Chair, Dean Office, faculty and students.
-Identifies and determines cause of problems; develops and presents recommendations for improvement of established processes and practices.
-Researches and develops resources that create timely and efficient workflows.
-Responsible for recording and submitting student grade changes.
-Provides ongoing support to faculty members and Chair, prepares and maintains faculty office hours list; prepares and distributes textbook order forms, places course materials on reserve; maintains and audits syllabi files.
-Responds to student and faculty questions pertaining to campus services and resources and general academic policies and procedures including forms and petitions.
-Maintains the Chairs and Academic Coordinator's advising schedules. Administer online scheduling.
-Processes RSCA and other research expenses and reimbursements; ensures the currency of the online award records; prepares quarterly reports to faculty and Chair.
-Maintains digital archives of documents and supporting records related to the assessment of academic programs and ABET accreditation.
-Maintains department mailing lists, including undergraduate and graduate student lists.

Education and Experience

Completion of a high school program, technical/vocational program, or their equivalents combined with three years of related office work experience.

Preferred Qualifications

-BS in related field
-Demonstrated experience with modern graphic and web design, HTML, Javascript, database administration
-Minimum of 1 year of web design, event planning and administrative experience

Knowledge, Skills & Abilities

-Demonstrated experience using modern website development languages, frameworks, and coding techniques, such as Javascript, CSS, and HTML knowledge
-Experience with event planning and management
-Thorough knowledge of methods, procedures and practices; English grammar, business writing, punctuation and spelling.
-Ability to compose and appropriately format correspondence and reports.
-Excellent knowledge of software applications: word processing, spreadsheets, database management, Google apps and cloud-based shared storage.
-Ability to perform accurately in a detail-oriented environment.
-Ability to handle multiple work priorities, organize and plan work, events, and projects.
-Ability to maintain confidentiality and appropriately handle sensitive communications with employees and external agencies.
-Ability to quickly learn and apply a variety of state, federal, CSU, and SJSU policies and procedures.
-Strong oral communication skills. Must possess excellent customer service and public relations skills.
-Working knowledge of and ability to apply standard theories, principles, practices, and techniques applicable to the program and/or administrative specialty to develop conclusions and make recommendations.
-Thorough knowledge of policies, procedures, and outside regulations pertaining to the applicable program and/or administrative specialty.
-Working knowledge of operational and fiscal analysis and techniques.
-Ability to take initiative and independently plan, organize, coordinate, and perform work in various situations where numerous and diverse demands are involved.
-Skill in the research, development and evaluation of policies and programs, including skill in the collection, evaluation, and interpretation of data to develop sound conclusions and make appropriate recommendations.
-Expertise in investigating and analyzing problems with a broad administrative impact and implications. Ability to anticipate problems and address them proactively.
-Demonstrated ability to effectively interpret, organize, and present information and ideas in written or presentation form.

Posting Date

March 23, 2018

Application Screening

Application Screening begins April 7, 2018
Applications received before that date will receive first consideration.

This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university.

Required Application Material:

Letter of interest

Please note that failure to completely fill out each section of the online application may result in your application not receiving consideration.

Note To Applicant

Every applicant who reaches the final level of interviews will be required to complete a background check. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire.


All San Jos State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

Equal Employment Statement

SJSU is an Equal Opportunity Affirmative Action employer. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, gender, gender identity/expression, sexual orientation, genetic information, medical condition, marital status, veteran status, or disability.

It is the policy of SJSU to provide reasonable accommodations for applicants with disabilities who self disclose.

Contact Information

One Washington Square San Jose, CA 95192-0046
Phone: 408-924-2250


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