DEVELOPMENT AND OPERATIONS COORDINATOR
Duties: Reporting to the Executive Director of Development and the Chief Operating Officer, the Development and Operations Coordinator will fulfill a critical communications role--both external and internal--at the Penn Museum, largely through execution of functions of the Blackbaud Altru database, the Museum's donor, member, and constituent database and POS system, in which she/he will be trained to lead proficiency. In patron communications, the Coordinator will facilitate distribution of print and electronic communications through Altru's export functions and inform and assist strategic communications through weekly and monthly reporting. Internally, the Coordinator will communicate weekly programs and activities in the galleries and HR announcements, maintain and disseminate information on a Museum-wide calendar including internal and external events, meetings, and work scheduled, and be responsible for space reservations, including liaison with the University Registrar's Office for classroom space use. The Coordinator will also ensure that internal and certain external audiences are well informed with regard to construction and renovation projects throughout the building, as well as other significant operational projects affecting staff and visitors (e.g. wayfinding). Working with the Executive Director of Development and the Chief Operating Officer, the Coordinator will ensure high-level execution of internal and external group meetings and provide calendar and administrative support to the Executive Director of Development and Chief Operating Officer. The Coordinator will also provide back up support for gift processing, gift fund creation, and special events staffing in the Development office, and back up support in the Director's Office during absences of the Executive Assistant.
Qualifications: High school education and three to five years in an administrative setting, or equivalent combination of education and experience, required; BA/BS and experience in a cultural institution strongly preferred. Ability to establish objectives, set performance standards, and organize a successful approach to achieving results; demonstrated ability to work with significant autonomy and proactive, and collaboratively, as part of a goal-oriented team; excellent organizational, interpersonal, and impeccable communication skills, both oral and written. Strong computer literacy including mail merge, spreadsheet management, and high proficiency in database entry and reporting required; knowledge of Blackbaud's web-based Altru software a major advantage; in the absence of Altru knowledge, experience with Blackbaud's Raiser's Edge strongly desired. Occasional evening and weekend work, travel and valid driver's license required. Please submit resume, cover letter and a writing sample.
Reference Number: 26-28408
Salary Grade: 024
Employment Type: Non-Exempt
Org: University Museum
Job Family: X-Secretarial/Administrative