Specialist, Transfer

Job description

diversity employer

Department: Transfer Center

Location: West

Reports To: Dean, Access and Completion

Recruitment Type: External/Internal

Requisition ID: req23

Employment Type: Full-Time Support Staff

Vacancy Number: 162-18

Union Position: Non-Union

Work Schedule: Standard College Hours: M-F, 8:30am-5pm

Number of Openings: 1

Job Description:


Coordinates services and support to help students successfully navigate the transfer process.


  • Works closely with special populations to improve the College's conversion rates by creating a clearly defined transfer process
  • Responsible for the systemic tracking of special populations of students transferring to a four-year institution and transfer-ready students transferring to and from the College
  • Works closely with upper classmen to increase the College's completion rates by creating a clearly defined transfer process and system to connect students to transfer resources
  • Assists students in the application process, connects students with four-year partner counterparts, and schedules and facilitates college tours
  • Assists with planning and supporting college wide retention and completion events such as GradFest, Success Week, Transfer Fairs, and others
  • May work to support the College's IPEDS outreach to increase completion and transfer rates
  • Assists in faculty and student communication regarding new services and opportunities for transfer students
  • Assists in the coordination of students using pre-transfer planning services and maintains relationships with four-year partner institutions
  • May represent the department at College-wide events to community constituents as directed
  • Performs other duties as assigned



  • Master's degree in education or a related field
  • Minimum of two years of demonstrated secondary or post-secondary instructional and/or student services experience
  • Demonstrated experience making sound decisions that affect a work unit or team
  • Demonstrated experience in a role requiring diverse problem solving methods in a variety of situations

  • Possess working knowledge of student completion concepts, practices and procedures with the ability to use in varied situations as it pertains to the departmental focus
  • Possess strong organizational and time-management skills
  • Possess excellent written, verbal and interpersonal communication skills
  • Works accurately with great attention to detail
  • Excellent customer service skills and proven ability to develop and sustain productive customer relationships
  • Demonstrated basic project management skills
  • Demonstrated intermediate proficiency with Microsoft Outlook, Word, Excel and PowerPoint
  • Ability to confidentially and discreetly handle subject matters requiring privacy and sensitivity
  • Ability to collaborate, persuade and gain cooperation and acceptance of ideas on significant projects
  • Ability to develop and maintain relationships with key contacts to enhance work flow and quality
  • Possess sensitivity to appropriately respond to the needs of a diverse population


  • Service Focus
  • Communications
  • Quality of Work

  • Collaboration
  • Adaptability

  • Time Utilization
  • Continuous Improvement


  • Demonstrated experience with minority and adult learners
  • Demonstrated experience in providing professional development for peers
  • Demonstrated experience in project, budget, and personnel management and evaluation
  • Demonstrated experience with Blackboard, Banner, or other Tri-C specific programs


(The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)
  • The work is performed in a normal, professional office environment;
  • The work area is adequately lighted, heated and ventilated;
  • Typically, the employee may sit comfortably to perform the duties of the job and will perform repetitive motions with hands/fingers using a computer mouse and keyboard to type. However, there may be some walking; standing; bending; carrying of light items such as papers, files, pamphlets, books, etc.;
  • Work may also require walking and standing in conjunction with travel to and attendance at meetings and conferences away from the worksite

Special Note:

Special Note:

Special Instructions to Applicants: During the application process, you may be required to attach a cover letter and/or resume. It is recommended that you have these documents ready to be attached electronically to the online application. This system accepts only MS Word or PDF attachments. Any employment with the College is contingent upon satisfactory completion of a background check and drug screen.

Affirmative Action Statement: Cuyahoga Community College is committed to attaining excellence through the recruitment and retention of a qualified and diverse workforce. Cuyahoga Community College is an equal employment/educational opportunity institution.

A Human Resources representative is available to assist you Monday - Friday 8:30 a.m. - 5 p.m. at (216) 987-4831 or send an email to [email protected].





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Job No:
Posted: 3/30/2018
Application Due: 4/20/2018
Work Type: