Parking Enforcement Officer

Location
Princeton, NJ
Posted
Mar 30, 2018
Institution Type
Four-Year Institution

Requisition # 2018-8612
Department Tigercard,Transport&Parkng Svc
Category Maintenance and Custodial Services
Full-Time / Part-Time Full-Time
Application Deadline

Overview

In support of the mission of Princeton University and under the direct supervision of the Parking Enforcement & Events Manager (PEEM), the Parking Enforcement Officer (PEO) patrols all university property including parking garages and lots, roadways, and alleyways to identify illegally parked vehicles. The PEO interacts with university employees, students, and the public in a manner that demonstrates excellent customer service skills while enforcing campus parking regulations.

This position plays a vital role in the implementation of the University's parking and transportation program by enforcing the University's parking rules and regulations. All interactions with the public must be delivered in a consistent manner with a high degree of customer service and caretaking of both university and customer property. Work direction includes input from the Director and the Deputy Director, TigerCard Services, Transportation & Parking Services.

The PEO also assists the university community and visitors regarding parking rules, regulations, and general information. The officer works with both external parking vendors and various University Departments during University sponsored events, including Athletic events. The PEO is required to operate a University vehicle and may be required to stand for long periods of time, both indoors and outdoors, and be flexible with work hours as shifts change to accommodate event coverage. Overtime hours, nights, and weekends may be required.

In addition to parking enforcement and events, this position assists with the bicycle abandonment program to include tagging bicycles, bicycle lock removal, and physical bicycle removal from campus.

A full job description will be furnished prior to interview.

Responsibilities

Enforcement
  • Responsible for the enforcement of University established rules and regulations regarding university parking.
  • Responsible for the accuracy of the violation information entry.
  • Responsible for conducting proactive patrols, identifying and reporting hazardous parking conditions observed on university property.
  • Responsible for booting vehicles and coordinating with appropriate personnel for vehicle tows.
  • Exercises good judgement and discretion when dealing with a diverse group of students, faculty, staff, and affiliates.


University Event Parking
  • Must be knowledgeable of all campus events to properly direct attendees to appropriate event parking locations.
  • Must be flexible with work hours, as shifts change to accommodate event coverage. Overtime hours, nights, and weekends may be required.
  • Responsible for specific parking post prior to and during University sponsored events.
  • Works with other university departments, including Athletics, Alumni Association, and Public Safety during University sponsored events.
  • Works with outside parking vendors while supporting events.


Equipment
  • Responsible for uploading information accurately into the T2 Enforcement Application.
  • Responsible for the safeguarding and proper use of the handheld device/Enforcement equipment.
  • Responsible for communications radio, university vehicle, and university equipment and property used during the work day.
  • Responsible for removal and storage of confiscated bicycles as established in departmental policy.


Administrative
  • Responsible for preparing reports and maintaining logs as appropriate.
  • Other duties as assigned.


The person in this position will be in contact with various individuals at all levels of the University and must maintain a high degree of professionalism at all times.

The Parking Enforcement Officer must be able to work responsibly and with the utmost integrity when issuing parking citations and warnings to vehicles. They need to be flexible and adaptive to the changing needs of the University community.

Qualifications

Minimum Required Knowledge, Skills & Experience
  • High school diploma or GED.
  • Possession of a valid driver's license and the ability to operate a University vehicle.
  • Ability to carry out written or verbal instructions.
  • Demonstrated ability to identify and solve simple parking problems.
  • Demonstrated effective communication skills and techniques for effective verbal and written communications with the campus and external community.
  • Ability to operate the handheld enforcement equipment which includes grasping, holding, carrying, and data entry.
  • Ability to work primarily outdoors in an environment which involves exposure to various weather elements (heat, rain, snow, etc.); requires navigating the campus and standing during event posts, possibly several hours at a time.
  • Must be flexible with work hours, as shifts change to accommodate event coverage. Overtime hours, nights, and weekends may be required.
  • Ability to operate bolt cutters, weighting 12 - 15 pounds, and lift bicycles, minimum 35 pounds, into and out of vehicles and into and out of storage units.
  • Ability to learn and adapt to new technology.


Preferred Qualifications
  • Two years of experience in a position that deals with the public, preferably in security/enforcement.

____________________________________________________________

Princeton University is an Equal Opportunity/Affirmative Action Employer and all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability status, protected veteran status, or any other characteristic protected by law. EEO IS THE LAW

Salary Grade

MMS, 080

Standard Weekly Hours

40.00

Eligible for Overtime

Yes

Benefits Eligible

Yes

Essential Services Personnel (see policy for detail)

No

Physical Capacity Exam Required

No

Valid Driver's License Required

Yes



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Princeton University requires all candidates to complete a background check successfully prior to the start of employment. The type and extent of background checks may vary depending on job requirements and/or functions.

Princeton University requires some candidates to complete a physical capacity exam successfully prior to the start of employment. The type and extent of physical capacity exam may vary depending on job requirements and/or functions.

Princeton University is a residential community and an employer that operates continuously 24 hours a day. Essential services employees perform jobs that are necessary and required to maintain basic University operations during scheduled closures or unscheduled suspension of normal operations due to emergencies, events, or other situations. Essential services employees may be asked and/or required to perform jobs or duties that fall outside of their normal job classification during an emergency event. Learn more about our Essential Services policy.

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