Director, Student Health Services

Job description

Request/Posting Number


Classification Title

Director, Student Health Services  

Working Title


Job Class #


Type of Position

Administrative Professional  

Percent Appointment:

(For Student Employment and Graduate Assistant Only; state hours per week)





Health Services - 02540000  

General Summary

Illinois State University is seeking a proven healthcare leader to serve as Director for Student Health Services. The Director will assume leadership, vision, direction and general operation of ISU's Student Health Services, an ambulatory healthcare facility offering general medical and preventive care to students. Reporting to the Assistant Vice President for Student Affairs, the Director will also be a key collaborative partner with Campus Recreation, Health Promotion & Wellness, and Student Counseling Services in operationalizing a holistic approach to individual and community health and well-being on campus and the surrounding community. The chosen candidate must demonstrate strong leadership, interpersonal, communication and critical thinking skills.  

Additional Information:

Duties and responsibilities: 
1. Provides leadership for SHS personnel, finances and budget, and operations including clinical services, student health insurance, and is responsible for supervising and evaluating the performance of direct reports (clinical and administrative staff). 
2. Assumes overall responsibility for maintaining appropriate ambulatory care and preventive medical services for eligible students, and selected medical services for university staff. 
3. Monitors local, state, federal and University regulations to ensure compliant and effective clinical and pharmacy services. 
4. Provides oversight of all personnel functions such as recruitment, hiring, scheduling, supervision, and evaluation of professional and support staff. 
5. Maintains fiscal responsibility for the department including budget development, management, annual student fee review process, internal revenue generation, billing procedures and other fiscal matters as indicated. 
6. Oversees departmental planning and assessment procedures in alignment with Student Affairs procedures. 
7. Oversees renewal of annual medical liability insurance. 
8. Oversees the (re)credentialing and privileges of all Health Services providers. 
9. Manages acquisition and implementation of appropriate technology to support departmental information management and EHR. 
10. Maintains departmental disaster preparedness and response plan in accordance with established ISU emergency preparedness plans. 
11. Represents and promotes health services through positive public relations within the University and local community. Establishes collaborative relationships with campus and community stakeholders to provide comprehensive services and opportunities to maximize individual and community well-being. Partners with Campus Recreation, Student Counseling Services, and Health Promotion & Wellness departments to foster a safer and healthier community for ISU's students, staff and faculty. 
12. Participates on departmental, division and University committees as assigned.  

Required Qualifications

1. Master's degree or higher in health care administration, public administration, business administration, nursing, or a related area. 
2. Minimum of 5 years' experience in administration in an ambulatory medical group, health care setting, or student health service. 
3. Demonstration of strong leadership, interpersonal, communication, and critical thinking skills. 
4. Demonstrated ability to work with students and individuals with diverse cultural backgrounds. 
5. If this position is Security Sensitive or if you are subject to a criminal background investigation based on University policy, employment is contingent upon you passing a satisfactory criminal background investigation. You may not begin work until the criminal background investigation results have been received and cleared by Human Resources.  

Desired Qualifications:

1. Doctor of Medicine, Doctor of Osteopathy, or a Ph.D./Ed.D. in health care administration, nursing or a related area. 
2. Minimum of 7 years' experience in administration of a medical clinic or a student health service. 
3. Experience working with college-aged population. 
4. Knowledge of accreditation procedures. 
5. Experience with collective bargaining processes.  

Necessary Licenses/Certifications/Degrees

Master's degree or higher in health care administration, public administration, nursing, or a related area.  

Hiring Rate/Range

Commensurate with experience and qualifications  



Work Hours


Proposed Starting Date:


Posting date


Closing date

Open Until Filled

Special Instructions to Applicants

Applicant review will begin on March 5, 2018, and continue until the position is filled. 

All application materials must be submitted online. Application materials submitted via fax, email, or mail will not be accepted. 

Please prepare in advance separate documents representing a cover letter, reference list (at least three professional references and contact information), and resume/C.V. to attach to this application. 

Illinois State University is an Affirmative Action/Equal Opportunity Employer. 

If you are an individual with a disability and need a reasonable accommodation under the Americans with Disabilities Act (ADA) or other state or federal law you may request an accommodation by contacting the Office of Equal Opportunity and Access at 309-438-3383 or [email protected] 

If you are having difficulty accessing the system, please call Human Resources at (309) 438-8311.  

Contact Information

Lisa Mason 
Human Resources 
[email protected]  

Departmental Homepage


Required Applicant Documents 
PLEASE NOTE: These documents are required to be submitted online in order to complete the application process. Please have these documents ready prior to clicking on "Apply For This Posting".

Cover Letter
Reference List  

Optional Applicant Documents


Civil Service Test

Not Applicable  

Physical Requirements:

Must be able to complete the following with or without a reasonable accommodation: 

1. Ability to effectively communicate on a daily basis. 
2. Ability to use a computer in day-to-day work (i.e. type on a keyboard and use a mouse). 
3. Ability to conduct or attend meetings in various locations across campus. 
4. Ability to maintain a high level of concentration.  





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Job No:
Posted: 3/29/2018
Application Due: 5/28/2018
Work Type: