Director, Labor Relations and Academic Employee Relations

Job description

Request/Posting Number


Classification Title

Director, Labor Relations and Academic Employee Relations  

Working Title


Job Class #


Type of Position

Administrative Professional  

Percent Appointment:

(For Student Employment and Graduate Assistant Only; state hours per week)





Human Resources - 01300000  

General Summary

Illinois State University seeks an experienced Labor Relations professional to provide strategic and operational leadership to the Labor Relations and Academic Employee Relations unit within the Office of Human Resources. The Director will serve as a member of the Human Resources Leadership Team and supervise one Labor Relations Specialist along with planning, negotiating, and administering the labor contracts for 15 bargaining units covering more than 650 Civil Service employees and 400+ Non-Tenure Track Faculty. The unit also serves as the primary contact for supervisory staff regarding performance issues for Administrative Professional staff, Faculty Associates, Non-Tenure Track Faculty, and Graduate Assistants. 

This leadership opportunity presents several exciting dynamics. The Labor Relations and Academic Employee Relations unit has recently added a Labor Relations Specialist to provide professional level support to the Director. The incoming Director will also benefit from the opportunity to work alongside the current Director until his retirement later this calendar year. This extended overlap period and added position, coupled with an established collaborative labor/management relationship should help ensure a smooth leadership transition. 

The duties performed in this role are professional, sensitive, and related to public relations. Extreme judgment is required for union contract negotiations, grievance administration, and discipline. The incumbent must be able to shift priorities quickly. Problem resolution, research/investigation, analytical, and persuasive skills are vital in this role.  

Additional Information:


Required Qualifications

1. Bachelor's Degree in a field related to labor relations or human resources. 
2. A minimum of 10 years of progressively more responsible experience working in a complex labor relations environment. 
3. A minimum of 5 years' experience serving as a chief spokesperson for union negotiations for multiple bargaining units in a complex labor relations environment. 
4. A minimum of 5 years' experience administering collective bargaining agreements, including contract interpretation and grievance processing, in a complex labor relations environment. 
5. A minimum of 5 years' experience administering performance management, including coaching and counseling supervisors on discipline steps up to and including the termination/discharge process, for a significant case load. 
6. A minimum of 5 years' experience supervising staff. 
7. Must be emotionally intelligent and capable of remaining professional while experiencing/observing angry or emotional outbursts. 
8. Must be capable of exercising professional judgment on a consistent basis. 
9. Must be comfortable working with ambiguity. 
10. Must have strong oral and written communication skills. 
11. Must have the ability to organize, analyze and interpret data and have strong attention to detail. 
12. Must have the ability to effectively manage multiple priorities on a daily basis. 
13. Must have the ability to manage constant interruptions and shift priorities as problems arise. 
14. Must have the ability to meet deadlines, work independently, and be a self-starter. 
15. Must have adequate keyboarding skills to allow for the efficient creation of work products. 
16. Must have the ability to use Microsoft Office Outlook, Word, Excel, Access and PowerPoint. 
17. This position is Security Sensitive and subject to a criminal background investigation based on University policy. Employment is contingent upon you passing a satisfactory criminal background investigation. You may not begin work until the criminal background investigation results have been received and cleared by Human Resources.  

Desired Qualifications:

Advanced degree in a related field (J.D. included)  

Necessary Licenses/Certifications/Degrees

Bachelor's Degree in a field related to labor relations or human resources. 

Hiring Rate/Range

Commensurate with experience and qualifications  



Work Hours


Proposed Starting Date:


Posting date


Closing date

Open Until Filled

Special Instructions to Applicants

For full consideration, please submit a complete application and all required documents by April 1, 2018. 

All application materials must be submitted online. Application materials submitted via fax, email, or mail will not be accepted. 

Please prepare in advance separate documents representing a resume, a cover letter, a writing sample representing a personally authored grievance response or performance letter (identifiable information redacted), and the names and contact information of three professional references to attach to this application. 

Illinois State University is an Affirmative Action/Equal Opportunity Employer.  

Contact Information

Lisa Mason 
Human Resources 
[email protected]  

Departmental Homepage


Required Applicant Documents 
PLEASE NOTE: These documents are required to be submitted online in order to complete the application process. Please have these documents ready prior to clicking on "Apply For This Posting".

Cover Letter
Reference List
Writing Sample  

Optional Applicant Documents


Civil Service Test

Not Applicable  

Physical Requirements:

Must be able to complete the following with or without a reasonable accommodation: 

1. Ability to effectively communicate on a daily basis. 

2. Ability to use a computer in day-to-day work (i.e. type on a keyboard and use a mouse). 

3. Ability to conduct or attend meetings in various locations across campus. 

4. Ability to maintain a high level of concentration. 

5. Ability to perform sedentary work involving sitting the majority of the time.  





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Job No:
Posted: 3/29/2018
Application Due: 5/28/2018
Work Type: