Field Implementation Support Technician - School of Social Work - FISP (A1700721)

Job description

Field Implementation Support Technician

School of Social Work

Field Implementation Support Program

Search Extended & Revised

University of Illinois Urbana-Champaign is seeking dynamic professionals to join a partnership between public university social work programs and Field Implementation Support Program (FISP).

The F will provide post-training support to IDCFS and private sector direct child welfare staff to facilitate implementation and sustaining of Illinois' model of Family-centered, Trauma-informed, Strength-based (FTS) practice.

The Field Implementation Support Tech will demonstrate an understanding of the Illinois Core Practice Model, agency policy and procedures, child welfare practices, learning methodologies, coaching techniques; and implementation sciences: partner with staff, supervisors, managers and key stakeholders they are assigned and conduct regular and frequent face to face meetings with individuals and small cohorts within a field office, agency or region; review agency outcomes, quality assurance reports, local team strengths and challenges, and other surveys to assess practice strengths and gaps to identify individual and team needs; and develop practice application plan aimed at organizational outcome improvement.

Duties and Responsibilities:

  • Provide field support to enhance the transfer of learning from the training classroom to field operations: the program will identify core skills and knowledge to support the Illinois Core Practice Model.
  • Appropriately apply programmatic frameworks, self-reflection tools, action plans, and protocols to assess each respective staff, supervisor and manager (areas may include but are not limited to: knowledge, skills, attitude, systems and operations management, practice and clinical application, training skills, coaching skills, agency and community leadership); assist direct service supervisors and middle managers with incorporating job competencies into the agency's practice programs; support skill development in: independent and self-directed learning, critical thinking, problem identification, analysis and options, problem resolution, goal setting, action planning, and decision making; support skill development in the following organizational leadership techniques: change management, program management, performance standards, gap analysis, data collection and analysis, client and service survey analysis, and quality assurance with respect to the integration of agency practice models; and promotes the supervisor and program manager partnership with treatment specialists, social service providers, court members, community contributors, and supporters; reports problematic case issues and critical case data that impact job performance.
  • Meet job and performance expectations as outlined by the annual program plan deliverables unless otherwise modified by the Department; communicates appropriately with the Program Administration, Program Management and as directed with supervisors and middle managers in order to complete the practice application and field support gap analysis; meet with the Program Management and Program Administration to review and discuss all of their activities and strategic program implementation planning; reviews pertinent information and ongoing progress with the Field Support Program Coordinator and seek consultation for performance improvement issues; and inform the Field Support Program Coordinator of all activities occurring on assigned work.
  • Complete required assignment and feedback reports: gap analysis, maintains progress notes, field surveys, and needs assessments; requested and submit a monthly activity report.
  • As required, utilize and support various training functions of the Office of Learning and Professional Development; utilize the Virtual Training Center online learning management system; participate in various Office, Division, and Department meetings and training conferences as assigned; and other related duties to further the mission of the unit as assigned.

Required Experience and Competencies: Professional experience of eight or more years in Illinois public-sponsored, agency-based child welfare setting providing direct child welfare casework including Intake, Intact Family Services, Permanency/Foster Care and Investigations. Experience with applying learning methodologies, such as coaching, Transfer of Learning, group facilitation, training and curriculum development. All experience must be in the provision of public-sponsored casework services provided directly to children and families receiving child welfare services from IDCFS or its private sector partner agencies.

Required Education and Licensure: Master's degree from an accredited college or university with course work in Social Work or other recognized professional degree in human services.

Required Knowledge: Qualified applicants must possess a working knowledge of organizational change management strategies, established training, coaching and transfer of learning methodologies, case study and clinical case presentation methodologies, established evidence-informed child welfare practices and clinical interventions related to trauma and child maltreatment within family services, the impact of trauma on the child and family system, child trauma treatment practices, child and adolescent development, issues related to diagnosis and co-morbidity, and other behavioral health issues.

This is a full-time (100%), twelve-month non-tenure track academic professional position. This is a grant-funded and renewal is contingent upon availability of funds. Salary is competitive and commensurate with qualifications. The proposed start date is as soon as possible after the closing date. Multiple positions are available. Interviews and hires may occur before the closing date; however, all applications received by the closing date will receive full consideration.

To ensure full consideration complete applications must be submitted by February 12, 2018. Please create your candidate profile at and upload a cover letter, curriculum vita, and the name, address, and phone numbers of three references.

For further information regarding application procedures, you may contact [email protected]. You may also visit for additional information.

The University of Illinois conducts criminal background checks on all job candidates upon acceptance of contingent offer.

The University of Illinois is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. For more information, visit To learn more about the University's commitment to diversity, please visit

College Name or Administrative Unit: School of Social Work
Category: Academic Professional
Title: Field Implementation Support Technician - School of Social Work - FISP (A1700721)
Open Date: 11/17/2017
Close Date: 02/12/2018
Organization Name: School of Social Work





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Job No:
Posted: 3/29/2018
Application Due: 4/19/2018
Work Type: