Manager of Strategic Initiatives
Manager of Strategic Initiatives
University of San Francisco
Under the general supervision and direction of the Dean, the Manager of Strategic Initiatives is responsible for providing high-level tactical, administrative, and operational support to the operations of the School of Nursing and Health Professions (to be referred to in this document as the School). The Manager of Strategic Initiatives will improve organizational efficiency and bring greater cohesion, engagement, and consistency across the School. Working closely with the Dean, this position will develop and execute the School's internal communications plan, recommending what content will be shared and the timing, frequency, and delivery vehicle(s) for communications. Through implementing this plan, the Manager of Strategic Initiatives will enhance the consistency, quality, and frequency of the School's communications. This position will ensure the development and delivery of communications, including information, status of initiatives, messages from the Dean, and important updates via appropriate channels to key stakeholders including, but not limited to: the School's Associate Deans, Department Chairs, program Directors, Faculty, Staff, Students, and other USF Leadership bodies as relevant to each initiative or effort. As the manager of key strategic initiatives, they will carry projects forward from start to completion with precision and sound judgment. They will provide leadership in organizational development, working to create and sustain a culture of collaboration and connection at the School, improving the experience for students, staff, and faculty.
• Work closely with the Dean to develop and implement the internal communications strategy and tactical communication plan to ensure the sharing of timely, up-to-date information, consistent messaging across the School, and quality communication delivery. ‘Internal’ is defined as focused on stakeholders inside the School, such as students, faculty, staff, School leadership, and, at times, other USF stakeholders. Communication to partners and other external audiences is not in scope for this role.
• Facilitate effective communication between the Dean and key stakeholders, such as the School’s leadership team, Department Chairs, Faculty, Staff, Committees, Students and other USF Leadership bodies, through preparing regular written communications and presentations for these audiences.
Prepare agendas and collect, organize, and distribute briefing materials to participants in advance of internal meetings as appropriate.
• Serve as the onsite organizational development specialist, supporting initiatives to measure, maintain, and improve the School’s organizational excellence.
• Identify, develop, and lead activities and events that will strive to facilitate and support connection amongst the School’s staff and faculty.
• Facilitate the needs assessment and support of personal and professional development opportunities for faculty and staff, based on results of initiatives that measure the current state and needs assessment.
• Facilitate group interaction in problem solving / team building sessions and learning events to foster a culture of inclusion and teamwork.
Plan and coordinate community / team-building events as appropriate.
Strategic Initiatives and Special Projects:
• Lead, enhance, and facilitate key strategic projects and initiatives, at the direction of the Dean, including but not limited to:
o An ongoing organizational design project, including facilitating the execution of resulting recommendations;
o The implementation of USF Magis project recommendations, in support of student leadership development, and
o Projects aimed at enhancing workplace culture and Joy in Work.
• Track, monitor, and ensure timely execution and quality results for the School’s portfolio of special projects and initiatives.
Demonstrate a high level of independence and initiative in planning and executing projects and initiatives.
Enterprise Operations Management:
• Create and implement action plans to ensure the Dean’s ability to effectively execute on top priorities. For example, identify direct actions resulting from internal committee meetings, set deadlines for follow-up, and send meeting notes to involved parties.
• Participate in internal and external meetings with or on behalf of the Dean as appropriate to document and ensure action items and meeting follow-up.
• Facilitate efficient information flow and decision-making by serving as a coordinator for internal communications and information directed to the Dean.
• Ensure critical information and key decisions are identified, prioritized, presented, and addressed in a timely fashion.
• Understand organizational policies and procedures necessary to ensure decision-making protocols are followed.
Collaborate with administrative support staff to ensure accuracy and coordination of work, as well as alignment and agreement on priorities and division of work related to strategic projects.
• Additional duties as assigned
Master’s Degree required in Business, Communications or a related field.
7-10 years of work experience in Higher Education and / or Operations with progressive levels of management responsibility.
Special skills needed:
• Advanced knowledge of organizational behavior and administrative management theory and the ability to translate these theories into practice.
• Experience designing and implementing change management initiatives within academic or other complex organizational settings.
Additional Knowledge, Skills, and Abilities:
• Exceptional interpersonal and relationship building skills and strong managerial capabilities.
• Ability to effectively interact and influence at all levels of the organization and work collaboratively across functions, levels, and department towards shared goals.
• Strong skills to communicate effectively with all staff, faculty, alumni / donors, students and external constituencies, both verbally and in writing.
• Advanced skills in strategy development and execution, organization development, communications, and change management.
• Excellent skills to work collaboratively and act persuasively in sensitive situations; strong skills in facilitation and conflict management techniques.
• Excellent consultation, listening, critical thinking, and problem-solving skills; strong ability to quickly evaluate complex issues and identify multiple viable options for resolution.
• Excellent Project Management skills.
• Strong time management and organizational skills.
• Sound management skills, ability to think strategically while balancing several complex agendas.
• Ability to work independently to meet required deadlines.
• Ability to use high-level discretion and maintain a high level of confidentiality.
• Positive attitude, adaptable, driven, problem-solver.
For information on how to apply, please visit the following link: www.usfjobs.com
The University of San Francisco is an equal opportunity institution of higher education. As a matter of policy, the University does not discriminate in employment, educational services and academic programs on the basis of an individual’s race, color, religion, religious creed, ancestry, national origin, age (except minors), sex, gender identity, sexual orientation, marital status, medical condition (cancer-related and genetic-related) and disability, and the other bases prohibited by law. The University reasonably accommodates qualified individuals with disabilities under the law.