Director of Student Finance
Hofstra University is a nationally ranked and recognized private university in Hempstead, N.Y. that is the only school to ever host three consecutive presidential debates (2008, 2012 and 2016). At Hofstra, students get the best of both worlds. Our campus is a leafy oasis just a quick train ride away from New York City and all its cultural, recreational and professional opportunities. We offer small classes and personal attention, with the resources, technology and facilities of a large university. Students can choose from more than 160 undergraduate program options and 165 graduate program options in the liberal arts and sciences, education, health professions and human services, the Peter S. Kalikow School of Government, Public Policy and International Affairs, the Fred DeMatteis School of Engineering and Applied Science, the Frank G. Zarb School of Business, the Lawrence Herbert School of Communication, the Maurice A. Deane School of Law, the Hofstra Northwell School of Graduate Nursing and Physician Assistant Studies, and the Donald and Barbara Zucker School of Medicine at Hofstra/Northwell. Hofstra University is a dynamic community of more than 11,000 students from around the world who are dedicated to civic engagement, academic excellence and becoming leaders in their communities and their careers.
Reporting to the Associate Dean of Student Affairs, the Director of Student Finance of the School of Medicine (SOM) will be responsible for the operations and administrative oversight of Financial Aid and the SOM Office of Student Finance.
Responsibilities include, but are not limited to:
(1) developing and executing a strategic plan that meets the financial need of SOM students and aids in the achievement of the School’s enrollment objectives; (2) planning and forecasting as it relates to the utilization and distribution of institutional funding; (3) administering Federal financial aid programs (in concert with the University Office of Financial Aid); (4) ensuring regulatory and procedural compliance for Federal (Title IV and ultimately, Title VII), University, SOM, and private programs; (5) developing and annually evaluating Office policy and operational procedures; (6) skilled in personal finance, financial literacy and overseeing annual and endowed scholarship budgeting and spending; (7) administering the Northwell Health loan program; (8) overseeing the development and maintenance of the: financial aid application process; annual cost of attendance budget; financial aid communications; creation and presentation of educational materials related to SOM financial aid; (9) serving as the SOM’s system administrator for the Northwell Health loan database (currently serviced by ECSI); (10) reviewing and approving all University charges, coordinating invoice generation dates, and reconciling delinquent accounts (in concert with the University Bursar); (11) developing and implementing an automated process to collect parent Expected Family Contribution (EFC), as well as creating and maintaining a methodology to correctly calculate parent EFC in accordance with Department of Education’s EFC formula; (12) oversee the health insurance billing process to ensure accurate billing and refunding of health insurance premiums; (13) reporting data to internal and external parties including the Liaison Committee on Medical Education (LCME) and Association of American Medical Colleges (AAMC); (14) automate and streamline Office operating procedures to improve operations; (15) leading, mentoring, and developing staff; (16) coach staff in guiding students through all stages of enrollment via interpersonal counseling, publications, workshops and correspondence with a keen eye towards customer service; (17) complete all survey instruments in coordination with Student Affairs, Student Records/ Registrar and others both internally and for our accrediting bodies; (18) develop and coordinate programming and advising tools related to financial aid and financing options, including Open House/ Revisit weekend and orientation sessions, entrance and exit counseling, and financial management workshops; (18) develop and oversee the implementation of a Financial Literacy Initiative to better equip students and families to make sound, informed decisions on the implications of loan debt, payment plans and financing their college education; (19) oversee internal and external communication systems, mechanisms, and literature used to inform students and families about financial aid policies and procedures; and (20) work collaboratively with other SOM offices, which include but are not limited to, the offices of Financial Planning and Analysis, Admissions, Student Records, Student Affairs, Development and Alumni Affairs, and Curriculum Support.
The successful candidate will possess a master’s degree in a related field. Prior experience with the medical student population required. Preference will be given to applicants with a minimum of five (5) years of experience working in financial aid in a supervisory role. Candidates must demonstrate the ability to work independently and accurately, and to collaborate with individuals and across departments, as appropriate. Superior communication, conflict resolution and analytical skills are required. Must be highly proficient in Microsoft Office (Outlook, Word, Excel, PowerPoint, and to some degree, Access). Proficient knowledge and understanding of Title IV programs and regulations are necessary. Knowledge of Ellucian Banner Student Information System is highly desirable. Knowledge of recruitment principles, policies and procedures, as well as of marketing, communications, public relations, and academic medicine, is highly desirable.
For consideration, please send a cover letter and resume to:
School of Medicine Search Committee
Hofstra University is an equal opportunity employer, committed to fostering diversity in its faculty administrative staff and student body, and encourages applications from the entire spectrum of a diverse community.