Student Success Coordinator

Job description

Student Success Coordinator

Knox College seeks an experienced and energetic candidate for the position of Student Success Coordinator in the College’s Center for Teaching and Learning (CTL).  The position is a full-time, 12-month, benefits eligible, position.  The position is grant-funded until August 2019, with possibility of extension. The Student Success Coordinator reports to the Director of the CTL. Anticipated starting date is May 1 or as soon as possible.


The Student Success Coordinator (SSC) is responsible for the identification, support, and success of 150-200 first-generation, low-income students and for the administration of the Red Room study tables, which serve as a primary resource for these students.  The SSC tracks eligible students in accordance with the terms of a grant from the Mellon Foundation, administers cohort-specific programs, teaches three tutor training classes (CTL 151, 152, and 153), and CTL 161, a learning skills building class in support of eligible students.  The successful candidate has expertise in student persistence and completion initiatives, excellent administrative and communication skills, possesses good understanding of Excel and/or other programs for gathering and managing data, can work well with diverse constituents across campus, and has previous experience working effectively with first generation and low income college students in an academic context.


Job Responsibilities:

*Implement outreach and marketing campaigns to highlight services.

*Identify and meet with eligible students to assess their academic and personal needs.  Familiarity with LASSI and other academic/personal inventory exams is useful.

*Work one-on-one and in groups to promote study and leadership skills.

*Promote programs and other resources for meta-cognitive instruction, especially in learning skills, writing, and quantitative intensive courses.

*Assess effectiveness of programmatic initiatives and measure students’ academic progress and graduation rates.

*Administer Success TALKS, a Webex forum for bringing alumni and other resources to campus.

*Administer Red Room study tables, including the teaching of CTL 151, 152, 153, and 161.

*Maintain student usage, tutor certification, and other records associated both with Red Room study tables and with CRLA certification protocols.

*Participate in campus retention committees and initiatives.


A master’s degree in education, STEM, counseling, or related qualifying field is required.  Three years of professional experience working in academic support services, preferably with first-generation, low-income students, in a college context.  Experience in or commitment to student success in residential liberal arts colleges preferred.


Review of applications will begin April 1, 2018.

To apply, please submit a letter of application detailing your qualifications and interests in the position description, a professional resume, and names and contact information of three professional references. Send applications (PDF format prefered) to [email protected]


Notice of Non-Discrimination

Knox College does not discriminate on the basis of sex, pregnancy, gender identity or expression, race, color, creed, national or ethnic origin, religion or religious affiliation, sexual orientation or preference, age, marital or family status, disability, veteran status, or other status protected by applicable federal, state, or local law in admission, financial aid, employment, athletics, or any other aspect of its educational programs or activities. Any inquiries regarding Title IX or the College’s policies that prohibit discrimination should be directed to the Title IX Coordinator or the Department of Education Office for Civil Rights.





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Job No:
Posted: 3/27/2018
Application Due: 5/26/2018
Work Type: