ServiceNow Analyst / Programmer
Information Technology Services at UNC Greensboro is adding a new member to its ServiceNow team. We are looking for someone who can make immediate, real-world impact in the ongoing development, integration, and administration of the ServiceNow Platform. In this position, you will work closely with team members and stakeholders to configure, test, document, and deploy changes to the environment while ensuring the system remains healthy and functions efficiently. We are looking for candidates with a solid background in the ServiceNow Platform that have worked with demand and project portfolio suite. Candidates should also have an understanding of common project management methodologies and the software development lifecycle. When you join us, you’ll build reports, dashboards, scripts, and requests. You will also manage permissions and other module-specific configuration to support business requirements. This position will require that you search and understand new, complicated processes and procedures, and be able to learn new technologies –especially as they relate to the ongoing improvement of the ServiceNow platform. This position will track, prioritize, and implement integration requests and bug fixes, leveraging formal release and change management processes. On-call duties are assumed with this position.