Cash Office Manager
8AM - 5PM
$53,700 - $105,900
Under the general direction of the Assistant Director of Budget and Finance, the incumbent is responsible for a full range of fiscal, analytical and administrative management functions of the Auxiliary Services Cash Office. The incumbent manages and directs the Cash Office operation which consists of several complex systems including Cash, Collection, and Register Reconciliation System (CCRRS), UCR Financial System (UCRFS), POS reporting systems, and online credit card processor systems. This position supervises the collection, reporting and reconciliation of annual collections of $30M which include tender types of cash, credit cards, student meal plans, employee meal plans, Dining Dollars, Bear Bucks, gift cards, EBT, department recharges, and other UCR specific tenders. In the course of daily business, this position currently supervises five administrative support staff and provides professional consultation, guidance, analysis, interpretation and recommendations for compliance with federal, state, University of California (UC), and UCR Fiscal policies and procedures. The position is part of UCR's Auxiliary Services Division, which is one of the campus' largest units, providing housing to about 30% of our students, dining for the entire campus in residential and retail facilities, conferencing and catering services. Auxiliary Services employs over 250 career employees and over 800 student employees.
Knowledge of human resources policies and procedures
Ability to manage changing priorities, and manage staff time and efforts accordingly.
Strong interpersonal skills, service orientation, active listening, critical thinking, ability to multi-task effectively in a high volume environment, organizational skills and effective verbal and written communication skills.
Basic working knowledge of financial transactions and financial systems.
Intermediate knowledge and understanding of internal control practices and their impact on protecting University resources.
Proficiency in use of spreadsheet and database software.
Ability to develop and maintain knowledge of job related principles, theories, and practices necessary to carry out Cash Office unit functions.
Skill in providing excellent client service in a multi-function environment. Ability to deliver high quality, professional, innovative, and responsive service; build collaborative relationships with diverse client groups; actively listen to and resolve client service issues; remain proactive and positive.
Ability to independently create clear and concise written communication that is grammatically and punctually correct. Ability to communicate complex policies and procedures, both orally and in writing, using tact and diplomacy.
Ability to work effectively in a team environment. Ability to share knowledge with others; develop and maintain effective, professional, and collaborative working relationships with colleagues; and partner with other to solve problems, improve processes, and achieve results that support the operations and mission of the unit.
Skill in serving a diverse client base. Ability to promote and sustain a diverse work culture and environment; understand and acknowledge different perspectives; and work to build a culture of mutual respect, fairness and equity.
Knowledge of campus and/or University policies and procedures. Knowledge of UC systems including CCRRS, UCRFS, UCRFtotals.
In the Heart of Inland Southern California, UC Riverside is located on nearly 1,200 acres near Box Springs Mountain in Southern California; the park-like campus provides convenient access to the vibrant and growing Inland region. The campus is a living laboratory for the exploration of issues critical to growing communities'air, water, energy, transportation, politics, the arts, history and culture. UCR gives every student, faculty and staff member the resources to explore, engage, imagine and excel.
UC Riverside is recognized as one of the most ethnically diverse research universities in the country boasting several key rankings of which we are extremely proud.
- Washington Monthly (August 2016) ranked UC Riverside 12th in the nation in its annual University and College Survey. \
- Education Trust placed UC Riverside 9th in the nation for closing the graduation gap between black and white students by 1.7 percentage points.
- In QS World University Rankings 2016/2017, UC Riverside's Department of Philosophy is #1 in the world for the frequency with which published papers are cited by other philosophers.
- U.S. News and World Report Survey (September 2016) ranked UC Riverside 118th overall; earns "Great Schools, Great Prices."
- Shanghai Jiao Tong University (August 2016) Academic Ranking of World Universities ranked UC Riverside among the top 151 to 200 institutions. This survey bills itself as "the most trustworthy precursor of global rankings of the world's top 500 universities."
- U.S. News and World Report's Best Graduate Schools (2016) including:
- Graduate School of Education - 62nd among ranked schools
- Bourns College of Engineering - 71st among ranked schools
For information about our generous employee benefits package, visit: Employee Benefits Overview