Director, Student Access Services

Job description

Director, Student Access Services

Humboldt State University

Closes: Wednesday, April 25, 2018

(Job #18-20) Administrator I, Director, Student Access Services. This is a full time, 12-month, exempt position reporting to the Dean of Students. Salary and classification is commensurate with qualifications and experience. This position is an Administrator I in the California State University Management Personnel Plan (MPP). Under this plan, incumbents are subject to normal management reviews and serve at the pleasure of the University President. Additional information, including benefits package, can be found at

The Position
The Director of Student Access Services is responsible for coordinating support services and appropriate accommodations for students with disabilities and Humboldt State University as well as provide management oversight for the university's Testing Center and the Veterans Enrollment & Transition Services Center (VETS). The Testing Center provides testing accommodations outside of the classroom for students with disabilities and administers graduate school entrance examinations; university, system, and placement examinations; standardized testing; and Computer Based Testing services. The VETS Center provides certification assistance and academic advising for veterans and veteran dependents.

The Director of the Student Access Services (SAS) plans, organizes and directs University-wide academic support and appropriate accommodations for approximately 600 students with disabilities (registered with the university's Student Disability Resource Center (SDRC)) and has management oversight responsibility for the Testing Center and VETS. This includes developing and maintaining a program budget for the SDRC, Testing Center, and VETS; establishing and monitoring priorities and progress toward program goals; developing major work schedules and determining long-range staffing requirements; selecting and/or hiring staff; supervising, directing, and evaluating the work of SDRC, Testing Center, and VETS employees; determining methods, techniques, systems and materials required by these programs in order to appropriately and effectively serve the respective student populations; assessing and developing recommendations for the impact of substantive changes in policies and programs regarding students with disabilities and students veterans within the University; and representing the programs and campus to the public, media, state, and federal agencies, and associated organizations. The Director has extensive involvement in University efforts, activities, and policies, which affect equal access and reasonable accommodations, and speaks for the University on related issues. The Director works closely with the University Americans with Disabilities Act (ADA) and 504 Coordinator in interpreting and assessing issues of the law and their impact on the University community with regard to students. This position also works closely with the Associate Vice President for Facilities Management and staff in construction and remodel activities which are within the federal and state facilities access provisions; in compliance with state, federal and system mandates, works closely with University Informational Technology Services in developing and maintaining long-range plans for universally designed computing environments within the University's academic program and the University in general. The Director also serves as co-executive sponsor with the Chief Information Officer (CIO) for the Accessible Technology Initiative which is a Chancellor's Office mandate to move to full accessibility within the areas of Web management and design, procurement of information technology and instructional materials.

This position is covered by the California State University Management Personnel Plan and has an excellent benefits package. Under this plan, incumbents are subject to normal management reviews and serve at the pleasure of the University President. Salary is competitive and commensurate with experience and qualifications. Additional Management Personnel Plan information can be found at the following website:

Minimum Qualifications
Master's Degree in appropriate field from an accredited institution and at least five years of full-time supervisory or managerial experience, with three of those years working with persons with disabilities and disability services.
Required Knowledge, Skills, and Abilities:

  • Ability to interpret and understand medical and psychological information; and determine appropriate services and reasonable accommodations based on provided documentation;
  • Ability to recognize the need for, and formulate and implement policies and procedures dealing with issues ofdisability and the needs of veterans and their dependents on a university campus;
  • Demonstrated ability to develop and articulate appropriate resolutions to situations and knowledge of emerging issues and trends;
  • Knowledge of federal and state laws, rules, regulations, and policies applicable to college students with disabilities;
  • Extensive knowledge of the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act of 1973, Section 508 of the Rehabilitation Act ; and knowledge of ADA guidelines for physical accessibility and parallel state laws and codes;
  • Ability to interpret university policies, federal and state laws relating to disabilities in higher education and Veterans services in higher education
  • Ability to work collaboratively with diverse groups, across units, and ability to manage change;
  • Ability to strategically plan, develop and evaluate campus-wide programs serving students;
  • Strong written and verbal communication skills;
  • Ability to communicate in a positive and effective manner;
  • Awareness and knowledge of assistive computing technology;
  • Knowledge of appropriate accommodations, course modification, course substitution for completing degree requirements, accessibility to the classrooms and meeting places, and providing course materials in alternative formats to students with disabilities;
  • General advising/counseling skills;
  • General knowledge of principles and practices of personnel and fiscal management;
  • Commitment and sensitivity to, and working in a supportive environment with students of diverse backgrounds and learning styles.
    Preferred Qualifications:
  • Knowledge and/or experience with K-12 Special Education
  • Knowledge and/or experience with federal and state laws, rules, regulations and policies applicable to college veteran and veteran dependent students
  • Experience in fiscal and human resource management;
  • Demonstrated experience working with students with disabilities at a post-secondary institution;

    Application Procedure: To apply, qualified candidates must electronically submit the following materials through Interfolio:

  • Letter of Interest
  • Resume or Curriculum Vitae
  • Contact information for at least three professional references
    The Human Resources & Academic Personnel Services office (located in Siemens Hall room 212) has a computer station and front office staff available for applicants requiring assistance.

    Application Deadline: The deadline to submit application materials is 11:59 p.m. on Wednesday, April 25, 2018. To be notified in the event this recruitment re-opens for a subsequent review of applications, send an email to [email protected] that includes the job number (18-20) and applicant's last name in the subject line of the message.

    HSU is committed to enriching its educational environment and its culture through the diversity of its staff, faculty, and administration. Persons with interest and experience in helping organizations set and achieve goals relative to diversity and inclusion are especially encouraged to apply.

    Human Resources
    Siemens Hall - Room 211
    Arcata, CA 95521-8299
    (707) 826-3626
    Fax: (707) 826-3625
    Email: [email protected]

    It is the responsibility of the applicant to provide complete and accurate employment information. Incorrect or improperly completed applications will not be considered for vacancies. Any reference in this announcement to required periods of experience or education is full-time activity. Part-time experience or education - or activities only part of which are qualifying- -will receive proportionate credit. In accordance with applicable Collective Bargaining Agreements, preference may be given to the campus applicants covered by these agreements. However, positions are open to all interested applicants, both on and off campus.

    Evidence of required degree(s), certification(s), or license(s) will be required prior to the appointment date. The successful candidate for a position at HSU is required to be fingerprinted through the Humboldt State University Police Department or their local law enforcement agency. The results of the fingerprint process must be received by the university prior to the candidate’s appointment. The cost of the fingerprinting is borne by the university.

    Humboldt State University is committed to achieving the goals of equal opportunity and endeavors to employ faculty and staff of the highest quality reflecting the ethnic and cultural diversity of the state. Additional information about Humboldt State University can be found at

    Humboldt State University is a Title IX/Affirmative Action/Equal Opportunity Employer. We consider qualified applicants for employment without regard to race,religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, protected veteran status, or any other legally protected status.

    The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.





    Diversity Profile: University



    View more

    Learn more on Inside Higher Ed's College Page for University

    Arrow pointing right
    Job No:
    Posted: 3/26/2018
    Application Due: 4/26/2018
    Work Type: