Associate Dean, Hospitality Management

Location
Cleveland, OH
Posted
Mar 24, 2018
Executive Administration Jobs
Deans
Institution Type
Community College

diversity employer



Department: Hospitality Management

Location: Hospitality Management Center at Public Square

Reports To: Dean

Recruitment Type: External/Internal

Requisition ID: req100

Employment Type: Administration and Professionals

Vacancy Number: 183-18

Union Position: Non-Union

Work Schedule: Standard college hours 8:30 - 5:00. Hours will vary depending on business units needs.

Number of Openings: 1

Job Description:

SUMMARY

Provides leadership and administrative management to the Hospitality Management program at the Hospitality Management Center (HMC) and partner campuses. Supports campus strategic initiatives related to Hospitality Management. Manages the departmental academic schedule. Responsible for campus and division/center-wide communication related to faculty expectations, plans, and activities.

ESSENTIAL FUNCTIONS

• Provides leadership and management for Hospitality Management program at the Hospitality Management Center (HMC) and partner campuses

• Works in coordination with the College-wide programs to ensure students' access to a variety of courses as well as to provide campus support for faculty

• Responsible for the development, review and evaluation of academic plans, curriculum, programs, course schedules and budgets within the department

• Recruits, selects, supervises and evaluates faculty and departmental staff

• Supports leadership in the successful deployment of Hospitality Management strategic initiatives; strengthen the pipeline from secondary to post-secondary education and experiential opportunities that increase students' workforce readiness, degree and certificate completion

• Identifies grant opportunities geared toward increasing students' experiential, research and co-op experiences in Hospitality Management

• Responsible for identifying public relations and marketing strategies that promote collaboration with community and industry partners

• Collaborates with other academic area team members as part of the Hospitality leadership team in order to keep programs relevant and current

• Develops and manages the department's academic schedule, handles student issues, conducts curriculum assessment, evaluation, and revisions as necessary

• Ensures the communication of plans, activities and expectations for faculty and staff at various levels of the department and within the division


Qualifications:

REQUIRED QUALIFICATIONS

EDUCATION AND EXPERIENCE/TRAINING

• Master's degree in Hospitality Management, Business or a related field

• Minimum of six years of Hospitality leadership experience in an professional setting or higher education environment

• Demonstrated related general experience including:

o Demonstrated teaching experience at the College level

o Demonstrated executive experience planning, assigning, scheduling, supervising and ensuring the quality of the work of others

o Demonstrated experience forecasting, planning, maintaining, preparing, and monitoring a business area's budget

o Demonstrated experience effectively making decisions that have significant, broad implications on the management and operations of a division (or equivalent business area)

o Demonstrated effectiveness in a role requiring dynamic and abstract problem solving methods in adaptive situations

KNOWLEDGE, SKILLS and ABILITIES
  • Possess comprehensive knowledge of Hospitality Management theories, concepts and practices with the ability to use in complex, difficult and/or unprecedented situations as it pertains to the departmental focus
  • Possess broad based knowledge of existing and emerging pedagogies and academic delivery systems
  • Possess broad based knowledge of supporting student success
  • Ability to manage and supervise a diverse staff
  • Possess strong management skills
  • Possess a commitment to working with cross-functional teams
  • Possess a commitment to professional development and continuous learning and improvement
  • Possess excellent written, verbal and interpersonal communication skills
  • Possess strong organizational and time-management skills
  • Demonstrated creative thinker and a problem solver
  • Works accurately with great attention to detail
  • Possess advanced-level project management skills
  • Possess basic-level Blackboard skills (or equivalent program)
  • Possess intermediate-level Banner skills (or equivalent program)
  • Possess intermediate-level skills with Microsoft Outlook, Word, Excel, and PowerPoint
  • Possess basic-level skills with Microsoft Access
  • Ability to independently set goals and determine best course of action to achieve desired results
  • Ability to confidentially and discreetly handle subject matters requiring privacy and sensitivity
  • Ability to facilitate top-level collaboration while managing sensitive issues
  • Ability to develop and maintain relationships with key contacts to enhance work flow and quality
  • Possess sensitivity to respond appropriately to the needs of a diverse population


COMPETENCIES

CRITICAL COMPETENCIES
  • Collaboration
  • Adaptability
  • Quality of Work


VERY IMPORTANT COMPETENCIES
  • Service Focus
  • Communication


IMPORTANT COMPETENCIES
  • Time Utilization
  • Continuous Improvement


PREFERRED QUALIFICATIONS

EDUCATION AND EXPERIENCE/TRAINING

• Earned Doctorate degree in Hospitality Management or a related field
  • Demonstrated experience or working knowledge of academic quality systems
  • Demonstrated experience working with diverse technology applications including Banner


KNOWLEDGE, SKILLS and ABILITIES
  • Demonstrated ability to adapt and respond quickly to the changing needs of the organization and its internal and external constituents


PHYSICAL DEMANDS/WORKING CONDITIONS

(The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)

• The work is performed in a normal, professional office environment;

• The work area is adequately lighted, heated and ventilated;

• Typically, the employee may sit comfortably to perform the duties of the job and will perform repetitive motions with hands/fingers using a computer mouse and keyboard to type. However, there may be some walking; standing; bending; carrying of light items such as papers, files, pamphlets, books, etc.;

• Work may also require walking and standing in conjunction with travel to and attendance at meetings and conferences away from the worksite


Special Note:

Special Note:

Special Instructions to Applicants: During the application process, you may be required to attach a cover letter and/or resume. It is recommended that you have these documents ready to be attached electronically to the online application. This system accepts only MS Word or PDF attachments. Any employment with the College is contingent upon satisfactory completion of a background check and drug screen.

Affirmative Action Statement: Cuyahoga Community College is committed to attaining excellence through the recruitment and retention of a qualified and diverse workforce. Cuyahoga Community College is an equal employment/educational opportunity institution.

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