PATIENT CARE COORD. PENN DENTAL MEDICINE MAIN LINE
Duties: Meet and greet patients of the Penn Dental Family Practices. Providing an array of reception services in a positive customer service oriented manner which includes but is not limited to; precision scheduling of dental treatments for targeted daily goals, appointment book controls, collection and data entry of patient related information, presentation and collection of treatment and fees. Possession of excellent customer service skills and communications.
Reflect and demonstrate Penn Dental Medicine's Mission and Values.
Mission Statement - The mission of Penn Dental Medicine (PDM) is to educate pre-doctoral and graduate dental students in the highest quality clinical and research environment. Core Values - PDM's core values are consistent with the Penn Compact 2020: Inclusion: We value diversity and respect for all
Innovation: We expand knowledge through cutting edge research; We use the latest technology and evidence based practices in teaching and clinical care
Impact: We provide high quality comprehensive dental care in all clinics; We make a difference in educational, research and clinical outreach initiatives locally and globally.
Qualifications: A High School Diploma or GED is preferred and 2 years to 3 years of experience or equivalent combination of education and experience is required.
Knowledge of medical office management systems and procedures. Excellent time management skills and ability to multi-task and prioritize work. Social perceptiveness and service oriented. Excellent written and verbal communication skills (grammar, spelling, and punctuation). Strong organizational and planning skills. Proficiency in MS Office and patient management software. Exceptional customer service and phone etiquette. Ability to maintain effective and organized systems to ensure timely patient flow.
Reference Number: 51-28324
Salary Grade: 023
Employment Type: Non-Exempt
Org: Penn Dental Network - Bryn Mawr
Special Requirements: Background check required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job.
Job Family: C-General Clerical