Residence Life Coordinator

Job description

Residence Life Coordinator

*Cover letter is required with application.*

Summary: The Residence Life Coordinator (RLC), as an educator, works to provide direction for student learning and academic success by managing and coordinating the administrative, supervisory, programmatic efforts and adjudication of lower level conduct cases for a residential area encompassing of three to five communities housing 1,200 - 1,500 students. As a live-in staff member of Residence Life and Housing, the Residence Life Coordinator is responsible for the development of safe and inclusive living and learning communities that foster academic success. They achieve this by supervising graduate hall staff, student support staff, and advising student leadership groups, as well as serving in an on call duty rotation with other professional staff members in crisis response for more than 4,000 residential students. Residence Life Coordinators are full-time, 12-month, salaried-exempt, live-in members of the Office of Residence Life and Housing who report to the Assistant Director of Residence Life. This position may also require more than 40 hours per week including, evening and/or weekend work.

Essential Functions:

  • Select, train, provide leadership, supervision, and development for the staff within their area which includes three to five Graduate Hall Directors and 20-40 Resident Advisers.
  • Work with Graduate Hall Directors and Resident Advisers in the development of culturally rich, socially robust, and inclusive initiatives designed to promote active and engaged citizenship among residents.
  • Work in partnership with the Office of the Dean of Students to adjudicate incidents involving low-level code of conduct violations.
  • Work closely with the Counseling Center, CARE team, University Police to and other campus partners to manage the outreach and follow-up for students of concern within a timely manner
  • Serve as a department liaison to parents and students by mediating disputes and conflicts pertaining to student development as well as department and university policies.
  • Manage and monitor the overall administrative operations of their area, including finances and budgets, opening and closing processes, health and safety inspections, damage accountability and billing processes, and occupancy and assignment processes..
  • Build relationship with Facilities and Campus Services, Housing, and Operations to ensure that the physical environment of their area is maintained at optimal levels.
  • Assist other Residence Life staff in developing and coordinating fall and mid-year training, RA and GHD staff selections, staff recognition initiatives, and freshmen and upper-class programs.
  • Serve as one of the advisers for the Resident Student Association, the National Residence Hall Honorary and/or the South Forest Area Council. Additionally some areas may also work in close partnership with the Faculty Fellows program. .
  • In conjunction with other members of the central office, serves as an instructor for the Resident Advising course during the fall semester.
  • Select, train, provide leadership, supervision, and development for summer school staff with the direction of the Assistant Director of Residence Life.
  • Work on departmental committees and projects assigned by the Director of Residence Life and Assistant Director of Residence Life.
  • Fulfills central office duty on a rotating basis as assigned during the calendar year.

Required Knowledge, Skills, Abilities:

  • A successful staff member has a commitment to student learning and development, passion for creating inclusive student communities, strong critical thinking and problem solving skills. A demonstrated track-record of initiative, collaboration, and the ability to bring innovation to , improve workflow, internal processes, and projects within the office and with other departments on campus. Strong interpersonal skills, with the ability to communicate effectively with a variety of diverse constituents, both verbally and in writing.

Minimum Education/Experience:

  • Master's degree with concentration in College Student Personnel, Higher Education Administration, or related field, and one to two year(s) full-time experience in supervision and Residence Life and Housing, or related Student Affairs, and/or business field.

Preferred Education, Knowledge, Skills, Abilities:

  • Two to four years full-time experience in Residence Life and Housing, Assignments, or related field, or an equivalent combination of education and experience.
  • One to two years of experience supervising paraprofessional staff and graduate staff.
  • Crisis and case management experience (proficiency in Maxient)
  • Ability to develop and interpret policy and procedures established within the Office of Residence Life and Housing.
  • Proficiency in MS Office Suite and other software packages.


  • Supervises three to five Graduate Hall Directors.
  • Directly manages and monitors building/area, staff development, and programming budgets

Note: This position profile identifies the key responsibilities and expectations for performance. It cannot encompass all specific job tasks that an employee may be required to perform. Employees are required to follow any other job-related instructions and perform job-related duties as may be reasonably assigned by his/her supervisor.

In order to provide a safe learning and living community, Wake Forest University conducts background investigations and drug screens for all final candidates being considered for employment.

Wake Forest seeks to recruit and retain a diverse workforce, and encourages qualified candidates across all group demographics to apply.

Winston-Salem, North Carolina, United States






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Job No:
Posted: 3/24/2018
Application Due: 5/23/2018
Work Type: