Campus Tour Guide
Performs general/basic level of clerical and data entry duties for college, office, or department
This position is a part of the Office of Admissions Guest Services Team and serves as a tour guide and customer service agent. Candidates should possess an outgoing, engaging personality and willingness to share enthusiastically their positive experiences as a student at KSU.
This position represents KSU to a variety of audiences both internal and external through office greetings, presentations, and campus tours. The employee must be able and willing to walk the campus and speak to group ranging in size from 1-50 that consist of prospective students and parents a minimum of two times a day. The responsibilities for this position include, but are not limited to, greeting and assisting students and visitors in person and over the phone, and clerical work in the office with a welcoming attitude. This position focuses strongly on customer service and helping students and visitors in any way. Minimum Hiring Salary:$10.00 per hour Kennesaw State University is an Equal Employment Opportunity/Affirmative Action employer and does not discriminate on the basis of age, color, disability, national origin, race, religion, sex, sexual orientation, and/or veteran status
Required Qualifications: High School Diploma or GED equivalent and prior general office/clerical exp.
This person should have public speaking skill, ability to provide a 1.5 to 2 hour walking tour while speaking to a group of campus visitors twice a day. This person should be able to help diffuse and trouble-shoot visitor issues in a timely and professional manner both in person and over the phone. Candidate MUST have excellent customer service skills, professional phone etiquette, and excellent verbal communication, upbeat and positive attitude and always smile and remain calm under pressure.