Part-Time Testing Center Assistant

Job description

Position Summary Information

Job Description Summary
Southwestern Michigan College, a two-year college located approximately 30 minutes north of South Bend, Indiana, and approximately 30 minutes from Lake Michigan’s eastern shore is seeking a Part-time Testing Center Assistant, who is dedicated, enthusiastic and reliable.
The Part-time Testing Center Assistant is a customer service representative in the Testing Center. The Testing Center Assistant will provide assistance with administration and proctoring of test. This position will report to the Director of Student Service Center and Testing Services.
Essential Duties and Responsibilities:
• Provide proctoring services in support of facility, students services and disability services in the testing center.
• Enter and maintain examinations administered in the Testing Center, which includes data input into Banner and filing.
• Administer high stakes exams, which includes yearly proctor certification.
• Work well under pressure and able to multi-task
• Reliable and attention to detail
• Must be able to work with little or no supervision
• Perform other duties assigned by the Director of Academic Assessment and Testing Services.

Required Qualifications
High School diploma or GED required

Preferred Qualifications
Associates degree preferred
A minimum of one-year customer service experience or a combination of education and experience commensurate with the duties and responsibilities of this position.

Other Information
Knowledge Of:
• Banner Student Information System, various software systems, and other technology devices.
• Regulations of confidentiality as outlined by FERPA.
• Working with students from a diverse group of backgrounds.
• Ability to multi-task.
• Excellent written and verbal communication skills.
• Ability to maintain cooperative and effective working relationships with coworkers.
• Dexterity of hands to operate a computer keyboard as well as seeing to read and review materials for accuracy.
• Hearing and speaking to exchange information with students, staff and public.
• Ability to sit or stand for extended periods of time

Position Information

Posting Number 20110654

Job Category Staff

Reference Requests

Reference Request Details

Accept References Yes

Minimum Requests 3

Maximum Requests 5

Posting Specific Questions
Required fields are indicated with an asterisk (*).

  1. How did you hear about this employment opportunity?
    • Inside Higher Ed
    • Chronicle of Higher Ed
    • LinkedIn
    • Twitter
    • Facebook
    • MI Talent
    • MCCA Website
    • The Ladders
    • Indiana Career Connect
    • Employee Referral
    • SMC Website
    • SMC Job Alert Email
    • HigherEdJobs




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Job No:
Posted: 3/22/2018
Application Due: 5/21/2018
Work Type: